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Reviews of Country Inn & Suites by Radisson, Navi Mumbai

4 out of 5
Country Inn & Suites by Radisson, Navi Mumbai
Plot No X-4/5-B, Shilphata Rd, Mahape, TTC Industrial Area MIDC, Navi Mumbai, Maharashtra

Reviews

7.8

Good

Rating 10 - Excellent. 20 out of 62 reviews" "
Rating 8 - Good. 22 out of 62 reviews" "
Rating 6 - Okay. 12 out of 62 reviews" "
Rating 4 - Poor. 5 out of 62 reviews" "
Rating 2 - Terrible. 3 out of 62 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

5.4/10

Amenities

7.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Deepika

Disliked: Staff & service, property conditions & facilities
Nothing to like in this. We stayed here for 4 days and shifted our room 3 times. AC doesn't work at all. Bath tab taps are broken. Door locks didn't work. They don't serve after 11 pm.
Stayed 4 nights in May 2024

8/10 Good

Anmol

Liked: Cleanliness, staff & service, amenities
Rooms look very different in pictures vs reality
Stayed 2 nights in Aug 2023

8/10 Good

Jyotiraditya

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Peter Pires on 18 Sept 2023
Dear Guest, Namaskar!!!It so much joy to know that your expectation matched our services. We will be glad to serve you again in near future. Come Back soon.RegardsPeter Pires

6/10 Okay

Dhruti

Stayed 2 nights in Aug 2023
Response from Peter Pires on 31 Aug 2023
Dear Guest,Thank you for your valuable feedback. Looking forward to serve you in near future.RegardsPeter Pires

6/10 Okay

Ana

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
My stay was pleasant, but the staff was one sided. They treated my guest as if they did not exist. This made it awkward for myself and my local guest. Even though I paid, I do not think it was fair, or kind to treat my guest as a "nobody". They would've gotten 5 Stars if it weren't for this.
Stayed 6 nights in Mar 2023
Response from Peter Pires-Reservation Executive. on 6 Apr 2023
Thank you for your review. We apologize for the inconvenienced caused during the stay. Can you tell me in details of the issue on my email reservations@cisnavimumbai.inwe will look into this matter. Have a pleasant time ahead.

4/10 Poor

Udaya

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilets need a revamp. We moved from one room to another next day after our arrival, as the toilets were in bad shape. Thinking the next room would be okay, we again had the same experience. The sink clogs and it was quite disgusting. The inconvenience in the toilets, e.g no place to hang clothes or towel is something.
Stayed 6 nights in May 2022
Response from Peter Pires-Reservation Executive. on 6 Apr 2023
Dear Guest,Regret the inconvenienced caused during your previous stay with us. Give us chance to serve you better way.Hoping to see you soon. RegardsReservations

10/10 Excellent

Nilesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel & superb staff perfect for family
It was a short stay but I would strongly recommend this place. Beautiful rooms very comfortable bed excellent bathrooms with tub and the best part was food.. amazing taste.. breakfast was excellent.. super helpfull staff and they are very well trained. Priced fairly.. I would rate it above hayat mumabi..
Stayed 1 night in Mar 2022
Response from Sonal on 5 Apr 2022
Thank you for your valuable feedback. We look forward to welcome you back soon.

6/10 Okay

Sabyasachi

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from Anibrata on 5 Nov 2021
Dear Guest, Thank you for taking the time to share your feedback from your visit to the Country Inn & Suites by Radisson, Navi Mumbai . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Country Inn & Suites by Radisson, Navi Mumbai , I look forward to welcoming you back. Sincerely, Country Inn & Suites by Radisson, Navi Mumbai

8/10 Good

Anilkumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MARRIAGE EVENT organized in the hotel.
The food and F&B services are excellent. We did not get hospitality treatment from front office administration. There was mismatch in understanding. Hotel administration should work towards communication gap between F&B and front office. At times the approvals shown from seniors were challenged..... Rest we enjoyes three days stay with Great Food, attractive ambience, specious rooms... It was a fun to stay here.
Stayed 1 night in Dec 2017

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel, excellent food!
My boyfriend had a class at this hotel, so we stayed here for 8 nights in November. I really enjoyed it! The service was top notch, the room was spacious and clean, and the food was absolutely divine! We hadn't really eaten anywhere else in India, so I don't know how it compares, I just know that I was happy eating the buffet for every meal the entire week that we were there. We never even made it to the fancy restaurant! There were so many choices. I wish that I knew the names of the staff members, if they could wear name tags that would be awesome, I would love to have given them recognition. I would stay here again if I ever needed to go back. I never walked outside the hotel, there wasn't much around, but I felt very safe and completely happy just relaxing and enjoying reading by the pool.
Stayed 8 nights in Nov 2017

2/10 Terrible

Syed Safir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pathetic & unhygienic
I stayed for 2 nights. I choose this hotel since it was close to my business area. Bed and pillow were pathetic and really seem to me as if they have been used by another guest and they haven't changed the pillow cover and linen and just made up the room without changing. I found some food item patches on the linen. Finally the big surprise, I found bugs on the bed which made me sick and couldn't sleep whole night. Next day when I asked the hotel manager about what is he going to do about that night. He simply said that I will take it up with house keeping. Next day I asked for refund and he refused. Very disappointed, I will never ever stay in this hotel again.
Stayed 2 nights in Nov 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 6 nights in Nov 2017

10/10 Excellent

Peter, Perth WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value Mahape hotel
Location is great if you’re working in Mahape it’s about a 10 minute walk to the Millenium business park. The hotel is modern and clean and the food and service are great. Excellent value for money.
Stayed 3 nights in Oct 2017

8/10 Good

Rahul

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Go if you have too
Bad service. No towels in the bathroom - had to ask 3 times before I got it

8/10 Good

Charudatta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sai Krishna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience with a friend

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Serena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Choice of hotel was great although country side, taxis and tuktuk was easily accessible. Welcome was warm and friendly... great breakfast and staff very courteous. Would highly recommend

8/10 Good

Rakesh, New Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel to stay in Navi Mumbai
A nice & clean property, very conveniently located.

8/10 Good

Sanjeev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Nilesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

vishal, san franscisco

Liked: Cleanliness
Disliked: Staff & service
Ok hotel
Room is ok , good house keeping daily .Breakfast has less continental options and taste is not up to standards . Hotel staff looked at me always in a very creepy way even when i stayed 9 days.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience. Great service, great food, clean and comfortable

8/10 Good

Prasanjeet, Noida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for business
It was nice and I found the stay comfortable

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and a present stay
We really enjoyed our stay especially the box of chocolate was like an icing on the cake. Very comfortable nice room. Liked the IRD and the breakfast. Have been here many times for a Sunday brunch and have always liked this place though will miss the brunch as I heard the hotel has stopped it. Thank you to the entire team for a wonderful time.

8/10 Good

Deepak, New delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Overall good stay.Coming to your hotel since last 6 months almost 20 or more nights spent. One point for improvement is that please give some personal touch to customer. Everyday same question can be avoid at restaurant "what's your room number". Seems that eerybody is doing their job as per rule book and just to get salary.

8/10 Good

Prem Raj, New Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in / Check-out was smooth. Breakfast had lots of options. Good one. The food of restaurant on the ground floor (also has entry from outside) was delicious. Room size is good enough. I don't like taking Shower standing in the bath tub. It would have been better if they have bathroom without bathtub or make separate shower area. One of the biggest inconvenience was non-performing lift as i was told that it is under maintenance. For 4 days, i including all other guests in the hotel were using one of the service lift and it was very in-convenient to pass through their small office in the back of reception area.

6/10 Okay

Verified traveller

Liked: Staff & service
Air Conditioning did not work properly in my room and led to a lack of sound sleep at night. The hotel staff were helpful but could not resolve the problems to my satisfaction.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice experience. Food was great and hotel staff were helpful.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Not excellent but acceptable
Friendly employees. Drinks at mini bar not replenished daily. Hotel car not punctual enough, for exammple, when I requested a car for 10 o'clock and it came at 10:20. Overall, not excellent but acceptable.

8/10 Good

Hemant, Chicago, IL

Liked: Cleanliness, staff & service, room comfort
An Excellent value for your money!!
It's four star type hotel, with a 2 star price. Great buy!

6/10 Okay

Ajay, Gurgaon

Liked: Cleanliness
Nice Hotel
Off late the service has become very poor. In room dinning, no one picks up the phone. Food quality is also not like earlier. Rooms are very good however not properly maintained. .

10/10 Excellent

Ajay, Gurgaon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel in Navi Mumbai
I love to stay at hotel however during my this stay there were problems in the room service & house keeping.

4/10 Poor

Business Traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

TRAVELLER

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

yashd87, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, great facilities
The floor was moist on entering the room but the hotel staff obliged immediately to clean it. Reception offered me a room on the 12th floor with an amazing view of Mumbai. Check-in and Check-out was quick. The complementary fruit basket was a disappointment though. It only had 2 apples and 3 cookies in it. But overall, A great hotel and would definitely stay here again.

10/10 Excellent

Ajay, Gurgaon, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Excellent hotel to stay. Great staff, excellent rooms. Highly recommended specially the delux rooms

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and lovely
I love the rooms, breakfast and services ,.,love th

10/10 Excellent

Ajay, Gurgaon, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay
Superb experience....Rooms are very good.... very comforatble... Food quality & service is excellent

10/10 Excellent

Ajay, Gurgaon, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Hotel
Great experience, would highly recommend to all

8/10 Good

manish, Nerul Navi Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good day to spend with Carlson
It was Fanstatic property with a good food and very polite staff. I was there to stay for a week end. I am staying at Nerul Navi Mumbai and wanted to give a suprise trip to my wife, but even dnt wanted to waste time in travelling. So after much research i found this hotel, and it proved worth to my expectations

4/10 Poor

Juan Eduardo

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mala
Stayed 10 nights in Mar 2022
Response from Sonal on 5 Apr 2022
Dear Sir, Sincere apologies for the discomfort you experienced. Considering the 1 time experience we request you to kindly give us chance to improve by providing details.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019

4/10 Poor

Jong-Duck

Disliked: Staff & service
Stayed 3 nights in Dec 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dishonest staffs and passive attitude
It was a really bad experience live in this hotel, my food(instant noodle) was stolen in my room twice! the guy even use my steel cup to ate and without wash it clean... i am very disappointed about their general manager deal with the whole things.At last i ask them to collect the CCTV information, and there is no more feedback after i request...
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
친절하지만 외진 느낌의 호텔
시설은 보통이지만, 지역에 비해서는 괜찮은 편이고, 일하는 사람들이 친절함

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
대체적으로 만족합니다.

6/10 Okay

WONKYUN, 용인

Liked: Room comfort
Disliked: Cleanliness
생각보다 괜찮은 호텔
넓은 객실에 wifi도 빠르고 식당도 두 곳이 있어 좋았습니다. 욕실이 곰팡이가 있고, 슬리퍼, 치솔, 치약, 면도기등을 front에서 달라 해야지 가져다준게 불편했습니다.

6/10 Okay

SANGWON, SEOUL

비지니스 호텔
비지니스 출장으로 머무르기에 저렴한 호텔. 뭄바이 시내에서 많이 떨어진 곳이라 뭄바이 시내관광하려는 방문객에게는 비츄. 하지만 외각으로 나가기 편한 교통여건인 곳.