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Reviews of ibis Mulhouse Centre Filature

3 out of 5
ibis Mulhouse Centre Filature
34 Allee Nathan Katz, Nouveau Bassin, Mulhouse, Haut-Rhin

Reviews

7.6

Good

Rating 10 - Excellent. 53 out of 277 reviews" "
Rating 8 - Good. 141 out of 277 reviews" "
Rating 6 - Okay. 50 out of 277 reviews" "
Rating 4 - Poor. 22 out of 277 reviews" "
Rating 2 - Terrible. 11 out of 277 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Overnight stay for us , clean and comfortable
Stayed 1 night in Jun 2023

6/10 Okay

Iain

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Basic
Pretty position near centre of Mulhouse. Really nicely designed entrance, reception, bar, restaurant area promises a really nice hotel. In reality the room was absolutely BASIC. Not a single frill or extra. Also one BIG mistake. It was a double room, we are a couple and the double bed was jammed firmly against one wall. This made accessing one side of the bed impossible. OK maybe if you are young and agile, but difficult with a little reduced mobility. Which is odd as it was a room for people with reduced mobility.
Stayed 1 night in Sep 2022

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for one or two night stay.
Stayed 1 night in Mar 2022

4/10 Poor

Eduardo

Business traveller
Disliked: Property conditions & facilities
Para no volver
Me aloje en este hotel ayer por la noche y pese a que la atención del personal es correcta (Deberían mejorar su ingles) las instalaciones son muy cutres y anticuadas. No recomendaría volver; además el Wifi no funciona correctamente y no pude trabajar.
Stayed 1 night in Jan 2022

8/10 Good

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again!
Very convenient, with great location and available, safe parking!
Stayed 1 night in Nov 2021

8/10 Good

Adrian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

2/10 Terrible

Anthony

Business traveller
Disliked: Cleanliness, property conditions & facilities
Fuyez cet établissement
J’ai dû changer 3 fois de chambre car les deux premières étaient infestées de puces dans le lit, sur les rideaux, sur les meubles !!! Le personnel du soir était à peine aimable pour me reloger. Ne se sont même pas excusés. Inadmissible. Honteux. Et l’hôtel est sale et vieux. Fuyez cet établissement Don’t go into that hotel. I had to change rooms three times because of fleas in the bed, on curtains and on furniture. Terrible. And employees did not even apologize ! Unacceptable. Run away from that hotel. And the place is dirty and old. Burk !
Stayed 1 night in Sep 2021

10/10 Excellent

Kerim, Istanbul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, comfy rooms and bed. Average bathroom. Good breakfast.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and safe parking
Nice hotel near the city centre, with very safe parking and helpful staff
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities
Booked and paid ahead of time on Expedia. Hotel had the reservation at checkin. At checkout the next morning, they claimed to have no record of payment and charged us again. Neither Expedia nor the hotel has moved to correct this even after multiple contacts with each.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff, very clean. Short walk to tram. A/C worked fine. Small room but comfortable. Did not eat there but 10-15 minutes on foot to centre.
Stayed 4 nights in Jul 2019

6/10 Okay

Zoe

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The room and bathroom were very small, but we loved our view overlooking the canal, and had a nice morning walk along it before checking out. Breakfast food was very good: cheeses, breads, meats, fruits, cakes, yoghurts, but beware hazards of in-and-out sliding boards along service area, making tray support precarious while reaching for items. Next door to old wool factory, La Filature, now an arts centre.
Stayed 1 night in Mar 2019

6/10 Okay

KENNETH

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The waitress was totally ignorant not only to us but all guests keeping them waiting whilst canoodling with her boyfriend. The receptionist was trying to cover for her but her behavious was totally unacceptable. The food when it finally came was basic and just warm expected more from this hotel. No cognac and effort made to provide alternative too interested in her male companion. Would not recommend this hotel.
Stayed 2 nights in Dec 2018

10/10 Excellent

frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, great location ,great brea great peop
Oliver was the best anything I needed he was always there to help! He needs a raise or promotion!
Stayed 3 nights in Oct 2018

10/10 Excellent

frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel great location
Always clean and friendly great breakfast
Stayed 1 night in Oct 2018

6/10 Okay

Salvatore

Ok, not great.
Front desk staff were very helpful, room was small and old. Wifi terrible.
Stayed 3 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
I only stayed 1 night here, and the only reason I stayed was for an opera at the opera venue next door. Major problem was that WiFi did not work for me during my stay. Reception could not resolve the problem. After my stay, I was able to contact my wireless provider and figured out how to solve the problem in the future. In case anyone else encounters this issue (and the hotel should advise guests who have this problem also), completely turn off your phone, turn it back on, and check your WiFi settings. Reception was helpful with everything else. Besides opera, not much else in the immediate area.
Stayed 1 night in Jul 2018

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
well located. Nice breakfast
Stayed 2 nights in Jan 2018

8/10 Good

Kev, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay value accommodation
This was an excellent choice for our 4 day break in Mulhouse, giving great value for money regarding location, room, comfort & cleanliness. Breakfast at €9.90 per person may be considered expensive for a continental breakfast however, was good value for the excellent wide choice of food available. The staff were all extremely friendly and helpful. Car parking (€9.00 per night) also very good value (self contained,secure, wide spaces).
Stayed 4 nights in Aug 2017

10/10 Excellent

Richard B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, cheap, and meets the need.
Clean, cheap, and meets the need.
Stayed 1 night in Aug 2017

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice, quiet and friendly hotel, but not central
I chose this hotel for a one night stay before my flight from Euro Airport Basel Mulhouse because of its proximity to the city center. Unfortunately this is not exactly the case. You have to either walk 1.8 km from the Mulhouse central station, or change 2 trams (one of which, especially on Sunday, comes at 20-35 minute intervals), after which again you also have to walk over 400 m to get to the hotel. But apart from that everything else I can say about the hotel, is nice. It's comfortable, it's clean, beds are nice, air-conditioning is good, wi-fi is fast, receptionists are friendly, the check-in process is great, it's quiet at night, you have a park with a lake just in front of the hotel... So if you need to stay in Mulhouse - this hotel will give you the comfort you need, and won't break your budget. Definitely recommended - despite the slight discomfort with the location.
Stayed 1 night in Jun 2017

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good base to visit Mulhouse
Good location, friendly, comfortable room. After coach party's departed there was little choice at breakfast

6/10 Okay

Dan

Liked: Room comfort

8/10 Good

Alan, Staffs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We found Mulhoues very pleasant with good shopping . Convenient stop over on our way south.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
The hotel was very clean and staff were excellent,breakfast was very good with fresh bread every morning, bedroom was comfortable and very very clean, a very enjoyable stay and would certainly recommend to others and we will certainly use this hotel again

6/10 Okay

Iwona, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Really small rooms!!!!
We stayed there only for one night and we are really happy that it wasn't longer! The hotel is really nice and the service is great. We ate a lovely dinner in the hotel restaurant (sadly no one from the restaurant staff spoke English and menu was only in French, but the food was lovely !)The buffet breakfast was really nice. But when it goes to the room- it was a nightmare for us. The room was really tiny, there was no space to put our suitcase in and no space to do anything else apart from laying on the bed! We also had a tiny pull out bed for our son squeezed under the window which made the room even smaller! The bed is no good for kids as it has a wooden shelf just 20 cm above! My son hit his head several times and we finally swapped places.There was no duvet for my son ! only a single sheet !!! And a dusty, smelly blanket !!! This is not acceptable at all!

10/10 Excellent

jonathan, Maldon, Essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ibis hotels are a given
Overnight stay whilst riding back to the UK from Italy, Austria & Germany. Hotel has small multi story car park attached to rear with electric gate. So secure parking. From car park short walk past 3 doors into hotel reception. Great when carrying all own luggage and bike gear. Hotel staff friendly although did not all speak English, but you can always get by. As arrived in the evening, did not have time to explore local scene. So ate in the hotel. No complaints re quality of evening meal or breakfast. In submission, cannot really go wrong with Ibis. If you shop around you may find better value for money, but we did everything on the hoof and have no complaints.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Novastrike, England

Liked: Staff & service
Very friendly, multi-lingual staff
Stayed at this hotel before attending a meeting in Basel and this hotel exceeded my expectations. Great location as its only 5 minutes walk from town, very friendly staff who all spoke English. Rooms were comfortable and spacious for a budget hotel. I would certainly recommend the hotel and would stay here again.

10/10 Excellent

The-Barfield-family

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overnight-stop-off-whilst-travelling
Everything-we-needed-as-a-family-whilst-travelling-on-holiday.--Comfortable,-clean-rooms-and-helpful-staff.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay for Basel World
Very confortable hotel and very friendly management but a bit far away from basel

8/10 Good

BRIGITTE

Travelled with family
Liked: Staff & service
Obsolet
Stayed 1 night in Feb 2024

4/10 Poor

Kamile

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Für drei Personen war das Zimmer zu klein. Konnten uns im Zimmer fast nicht bewegen. Sehr kleine Zimmer
Stayed 2 nights in Dec 2023

10/10 Excellent

Johanes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Johanes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

4/10 Poor

DE

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Personnel gentil et souriante, accueil chaleureux. Par contre la chambre etait petite, tres vieille et tres délabré. Vu le prix et le niveau moyen d'autres établissements Ibis je trouve ca inacceptable.
Stayed 1 night in Dec 2023

8/10 Good

jean-marc

Stayed 1 night in Nov 2023

2/10 Terrible

Sylvain

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Cirino

Stayed 1 night in Oct 2023

10/10 Excellent

ZHIYAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Hans-Jörg

Travelled with partner
Liked: Cleanliness, staff & service
room to small
Stayed 2 nights in Sep 2023

4/10 Poor

danièle

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Thomas

Stayed 1 night in Sep 2023

10/10 Excellent

yannick

Stayed 1 night in Sep 2023

8/10 Good

Bo Bjørn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God service også for os der rejser med hunde.
Super hjælpsom betjening og god service. Vi har boet her før og kommer gerne igen. Rimelig pris og god morgenmad. Tak Ibis 😊👍
Stayed 1 night in Aug 2023

4/10 Poor

Andrea

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Zustand und Zimmereinrichtung eher 2*!
Stayed 2 nights in Aug 2023

10/10 Excellent

Ermes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Antonia

Liked: Cleanliness
Disliked: Property conditions & facilities
We kregen een kale ongezellige kamer op de begane grond. Er lag buiten veel afval onder het raam.
Stayed 1 night in Jul 2023