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"The rooms were impeccably organized and clean, the lobby gorgeous and conducive to conversation. My only complaint is that the fitness center was FREEZING. It was so cold that I could not use it, much to my disappointment. Otherwise, everything was perfect."

"A well located comfortable hotel. Staff friendly and helpful. Room well appointed with a partial view of the cathedral. Loved my 3 night stay. Would definitely return to Cologne and this hotel."

"Very friendly staff and very clean room and comfortable bed"

"good accomodation. friendly staff"

"Very attentive staff"

"This is a really nice hotel, in a building that is 100 years old this year. The beds are very comfortable, bathroom facilities are good, with a decent shaving mirror. The breakfast was good and was sufficient for me requiring a vegan menu, although would have liked vegan sausages, but the ham and salami substitutes made up for that. Sadly the area around the hotel has seen better times. The U-bahn station is opposite the hotel’s main entrance and the staircases and elevators stink of urine, and could do with a visit from the Cologne City Cleansing Department. It is also right next to Hansaring S-bahn Station which has connections to Cologne Hauptbahnhof, and other regional stations in the North Rhine-Westphalia region such as Dusseldorf, Aachen, and Koblenz which we visited using the hotel as a base to sleep and have breakfast. It is also less than 1 mile away from the Cologne Cathedral, which is a nice walk down quiet back streets."

"Family suite, lots of space, comfy, great base for the daily excursions"

"Nice, clean and modern hotel. Staff were very friendly and helpful. Rooms were a generous size and comfy. Location was great too. "

"Forgot a jacket Have been trying to contact the staff with no luck Got response 3 days later with confirmation that the jacket has been located but nothing happened after Nothing so far after thousands of recorded phone cals"