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"This is quite possibly the finest hotel service experience I have ever encountered. Yes, the grounds are lovely, the amenities are excellent, the place is spotless. But it was the people, the staff of this hotel, who left the biggest impression. To a person, they were kind, helpful, welcoming, and profoundly concerned with meeting my needs and being of assistance. Here’s an example: my travel companion was ill and needed more cough medicine. When I went to the concierge to ask where I might buy this particular formulation, she arranged to send a hotel staff member to fetch it for me, and I was only charged the cost of the medication. I especially enjoyed the afternoon high tea, usually held in the courtyard, which included music, sometimes dancing for entertainment, and occasionally a local artisan demonstrating their skill. I have a beautiful lac bangle bracelet as a souvenir. I cannot recommend this hotel more highly. SIX STARS! "

"Amazing hospitality from check-in to check-out. Staff was very helpful and courteous. The room was very clean and the bed was very comfortable. Breakfast buffet offering very good mix of Western and Indian spread. I truly enjoyed my experience here and will highly recommend to friends and families. "

"The breakfast was limited but tasty . The overall stay was very good we even got upgraded to business class room . The only negative is the price of room service item , I got 2 plain roti for almost Rs300 and one cup of tea was more than Rs400"

"Top notch modern hotel with great "

"Very good service "

"Dirty room, Halway: rests of food everywhere. Pool water cloudy. Not Sheraton worthy."

"The rooms were spacious and gave the feeling of Heritage / Royal experience. "

"Wonderful property."

"I booked this hotel not knowing how it is going to be. I was very impressed with all their services, staff, cleanliness and over all how well kept this hotel is. "