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The front desk personnel were great ..friendly, fast with check In, and addressed all of my questions. The breakfast was fantastic .. much variety, good quality food, and served hot! The room was very clean and the bed was very very comfortable. The only downside was the charge for parking ($14). I’ll definitely return to this hotel, if needed.
You shouldn’t have to pay for parking at this site.
Erin
Stayed 1 night in May 2024
6/10 Okay
MARIA
1 May 2024
Liked: Cleanliness, staff & service
The rooms has been recently remodeled.
The property is located in a busy and noisy street.
The common areas- pool, basketball court, and restaurant area are very tight. The few tables are crowded, breakfast was not fully replenished close to the end of the breakfast time, and the room was not clean
Excellent customer service at front desk. Nice, spacious rooms with convenient kitchens. It was perfect for our 2 night stay. Breakfast was also convenient and appreciated!
Nice hotel, helpful and friendly staff. WiFi wasn't great due to a power outage caused by a storm that affected the area. Under the circumstances the staff were very helpful to assist guests.
I usually stay at a Residence Inn when I am in this area. I pick either this one or the one closer to Palo Alto. I like both hotels. The staff have always been very nice, helpful and friendly. This one has more street noise but it is not bad. My only other complaint I have is you almost have NO choice but to purchase the paid internet service. The free internet service, no matter what room you stay in is SO bad and my cellular data does not work very fast either at this hotel. It is not expensive to use the paid internet service so that's a plus.
Nice hotel I usually stay at a Marriott Residence Inn if I can. Always a good place to stay. The area is a little busy but a lot of choices when it comes to food and shopping options close by.
Please don't get me wrong this is a pretty decent hotel. But I recently stayed in 1528 my bathtub had hair in it and not hair from someone's head, the elevator control panel has some dried up something on it and it was their for the full 3 days. The breakfast was average, the turkey Canadian bacon was just heated up.
The fixtures in the room and the kitchen are really run down. The shower wasn't working properly. The air conditioner didn't work. I would not recommend this place.
I had one of the best hotel experiences ever at this Residence Inn. I cannot speak highly enough of the staff, the amenities or the room. Everything was amazing 10/10 will be returning
Very clean. Felt safe. No ice machine except at the front desk. Very inconvenient. Needed fresh towels and had to hike to the front desk to get those as well.
My room was spotless. I have a dog, and I'm used to pet-friendly hotels smelling like a bunch of dogs (even with a pet-cleaning fee, which makes me believe most pet-cleaning fees are scams.) My room, however, was immaculately clean and fresh. The front desk was friendly, check in and check out were easy, and the breakfast was actually decent. Overall, I'd stay here again.
Hotel did not meet expectations of Marriot residence inn. My deadbolt did not work so I did not feel safe, especially as a female solo traveler in the first floor with large windows. The blinds did not shut all the way and there was a man sitting in a parked car directly looking into my hotel room. The standing lamp flickered. Overall, not a safe or welcoming hotel. Staff was friendly, at least!
Do you like gambling? If you get a room near highway you won’t be able to sleep due to noise and whole building shaking from passing trucks. If you get a room further away, its a perfect place to stay.