Desk, blackout curtains, free WiFi, bed sheets
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Reviews of Royal Inn

2 out of 5
Royal Inn
750 South 10th Street, Mount Vernon, IL

Reviews

6.8
Rating 10 - Excellent. 46 out of 175 reviews" "
Rating 8 - Good. 45 out of 175 reviews" "
Rating 6 - Okay. 32 out of 175 reviews" "
Rating 4 - Poor. 21 out of 175 reviews" "
Rating 2 - Terrible. 31 out of 175 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

tomasz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Royal Inn during the 2024 solar eclipse and it was great. A nice, clean room, very helpful and friendly staff, especially the lady at the reception desk. Highly recommended!
Stayed 1 night in Apr 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady who checked us in was very friendly and helpful. The room was clean and had everything we needed. A great value.
Stayed 1 night in Feb 2024

10/10 Excellent

John

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

tom

Liked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Mario, Caledon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 3rd stay at the Royal Inn. The rooms are clean, the area is quite and safe. Will be back.
Stayed 1 night in Oct 2023

8/10 Good

Ada

Stayed 2 nights in Sep 2023

10/10 Excellent

Harold

Stayed 1 night in Jul 2023

2/10 Terrible

Randy

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Scary death hotel.
The hotel looked like someone washed the walls with a garden hose. Was mold behind the white paint and holes I. The ceiling. The bed was uncomfortable. Reminded me of a hotel where you die in the end. I slept with my shoes and clothes on. I also slept on top of the blankets. I was worried I would catch something. I complained to hotels dot com but they were unable to help. Oh well.
Stayed 1 night in Jun 2023

10/10 Excellent

Mario, Caledon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and well equipped - bed was super comfortable and the staff super friendly. I forgot a polo shirt and a couple of T shirts hanging in the closet - called the office and they were quite happy to safe keep them for me for when I return. Will be back in a few months.
Stayed 1 night in Jun 2023

8/10 Good

Yale

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Royal was perfectly nice. Punam, the owner is super nice! Expedia f'd me, so I'm done with them after many years.
Stayed 1 night in May 2023

10/10 Excellent

cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable for our overnight stay….location was accessible from our route….polite & friendly attendant at check in
Stayed 1 night in May 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very basic but functional, clean - NO amenities
Stayed 1 night in Apr 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service
The queen room was very clean and fairly quiet. For the price it was a nice stay. New bathroom fixtures and newly painted. Coffee in room.
Stayed 1 night in Apr 2023

2/10 Terrible

Patti

Travelled with pets
Disliked: Staff & service, amenities, property conditions & facilities
Water was lukewarm. Was supposed to have a bathtub only a shower. The bed had pubic hair in it. Couldn't stay and would give a cred it for the room. Filthy Room!!!!!!!!!!
Stayed 1 night in Mar 2023

8/10 Good

Donald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I like the comfort and quietness of the place. Didnt like that they dont offer breakfast!
Stayed 1 night in Apr 2023

8/10 Good

Dawn

Travelled with family
Liked: Cleanliness, staff & service
Very affordable. Staff very nice and helpful. Stayed in one of their newly remodeled rooms. Only 6 channels on the TV
Stayed 1 night in Feb 2023

2/10 Terrible

Natalie

Never stay here
Horrible. Rotting food in the fridge. Dried old food in the microwave. Dirty shower that didn’t drain. Dirty and walls and surfaces of the room and fronts of drawers sticky and dirty. Front desk was not helpful and would not let me speak to anyone other than the person who was at front desk who said he could do nothing about this. To top it all off, I became congested and nauseated from the rotting food and dirty room and it didn’t subside for two hours after leaving the room, which we left earlier than planned due to the disgusting conditions
Stayed 1 night in Feb 2023

6/10 Okay

Rachel

Stayed 1 night in Jan 2023

8/10 Good

Crystal Armwood

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

2/10 Terrible

Jamie

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Leah A.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mt Vernon Stay!
Stayed 1 night in Jan 2023

4/10 Poor

Derald

Business traveller
Disliked: Property conditions & facilities
Are you a thrill seeker? Do you like to live wild? Then this property is for you. Located right smack in the middle of the Ghetto, with a capital HETTO, you two can spend that $27 you saved by booking here instead of closer to the interstate on coffee so you can stay awake and watch your car be driven away by many of the independent valets / street pharmaceutical consultants roaming the area at all hours.

2/10 Terrible

Samantha

Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
There was blood on the walls. Bed was hard. Bedding outdated. Dirty place.
Stayed 1 night in Nov 2022

10/10 Excellent

jean

Stayed 1 night in Oct 2022

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

6/10 Okay

Tristin

Liked: Staff & service, room comfort
As soon as I walked in I seen a cockroach on the floor other then that was decent
Stayed 1 night in Sep 2022

4/10 Poor

Cynthia

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Older property. Needs updating. Kind staff
Older property. Needs updating. Staff was very kind and helpful.
Stayed 1 night in Sep 2022

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly. Can't beat the price.
Stayed 1 night in Aug 2022

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price
Stayed 1 night in Jul 2022

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Michael H

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is awesome
Stayed 2 nights in Jul 2022

6/10 Okay

Nathaniel

Business traveller
Liked: Cleanliness, staff & service
Pretty good.
Checking in was easy and friendly. Motel is in a sketchy part of town and could use a good remodel. Room was clean and no one bothered me.
Stayed 1 night in Jul 2022

6/10 Okay

Linda

Liked: Staff & service
Disliked: Property conditions & facilities
Shabby and a bit over priced for the facility.
Stayed 1 night in Jul 2022

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk personnel was very friendly and helpful. Fast check in. Room close to parking. Having a refrigerator and microwave are a plus.
Stayed 1 night in Jul 2022

10/10 Excellent

Ivy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best kept secret in Mt Vernon
Cheapest in town hands down. Room was clean. Front desk was super friendly and helpful and even walked me down to show me the room.
Stayed 1 night in Jul 2022

6/10 Okay

Rita

Travelled with partner
It was cheap. And thats whar i needed
Stayed 1 night in Jun 2022

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service
Stayed 1 night in Jun 2022

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The night manager met me and was great
Stayed 1 night in Jun 2022

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

GARY

Stayed 1 night in Jun 2022

8/10 Good

Jim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad for the bux
Not close to the interstate, but cheaper than the ones that were.Everything was fine and I got a good nights sleep.
Stayed 1 night in Jun 2022

8/10 Good

Antonio

Stayed 1 night in Jun 2022

2/10 Terrible

Darrell

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room stunk terrible. Was so bad we didn't even stay in the room. By far worst hotel. I ever been to. I wouldn't let. My dog sleep in it
Stayed 1 night in May 2022

2/10 Terrible

Nora

Disliked: Property conditions & facilities, room comfort
Sketchy place
Stayed 1 night in May 2022
Response from Response from the owner on 5 May 2022
I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Stayed 1 night in Apr 2022

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly. The room was beautifully decorated even though it was an older building. Would stay again.
Stayed 1 night in Apr 2022
Response from Hotel Management on 12 Apr 2022
Thank you for your compliments to our staff and high standards of cleanliness and hospitality. It is so rewarding to learn of your five star experience at our hotel! On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Excellent

terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed this motel. Had great check in service - the gentleman that checked us in offered to help us bring in our luggage as it was raining. The room was great and had all the amenities we like.
Stayed 1 night in Mar 2022
Response from Hotel Management on 8 Mar 2022
We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

10/10 Excellent

Isha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Manager on 23 Dec 2021
Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,

10/10 Excellent

Melanie

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021