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Reviews of Tropic Inn

3 out of 5
Tropic Inn
30 College Avenue, Mount Lavinia

Reviews

7.6

Good

Rating 10 - Excellent. 3 out of 15 reviews" "
Rating 8 - Good. 7 out of 15 reviews" "
Rating 6 - Okay. 3 out of 15 reviews" "
Rating 4 - Poor. 2 out of 15 reviews" "
Rating 2 - Terrible. 0 out of 15 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

4.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 7 nights in Nov 2018
Response from Ritesh on 4 Jan 2019
Appreciate your positive rating, Guest!. We do take pride in providing the best to our customers. Keep this love coming :) Regards, Ritesh

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Response from Ritesh on 4 Jan 2019
Hi, Guest! Thanks a lot for staying with us. Hope to host you soon. Looking forward to your continuous love and support :) Regards, Ritesh

10/10 Excellent

jayakumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great budget hotel Mount Lavinia. Sri Lanka
It was great experience. good budget hotel friendly staff. the reception staff were very carin & friendly.
Stayed 2 nights in Jun 2017

8/10 Good

Jade

Liked: Staff & service
Good for a short stay
A lovely hotel when there was electricity, the hottest place on Earth when there wasn't (20% of our stay). Rooms were basic but well kept. Staff were extremely pleasant and helpful. We only dined here for breakfast on one occasion as it wasn't up to the same standard as the cheap eateries along the beach. Would stay again.

6/10 Okay

Verified traveller

6/10 Okay

Sathyanarayana

Conveniently located but ill informed
Stay was bad..in spite of having documentary proof of booking the accomodation with complementary breakfast, the hotel people did'nt provide breakfast. They has written the same on the booking form. It seems as the information comes to them from hotels.com through expedia, they are not even aware of hotels.com. This is general info all hotels informed. Further, while the confirmation to the customer contains the facilities offered, the booking confirmation document does not contain these things. Also the least preferred room was allotted inspite of advance booking. Looks that hotels.com customers get least preference compared to direct or those booked directly on hotel website.

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs are friendly and helpful. Rooms are a bit old.

6/10 Okay

NISHAA, Central location . Walk to Mt Lavinia.

Walk to the beach.
Nice stay . Good breakfast. The staff were very helpful.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we arrived late, but warmly welcomed.

8/10 Good

Stephen, Matale

Liked: Cleanliness, staff & service, room comfort
Tropic Inn, Mount Lavinia
A good value, clean and comfortable hotel, ideal for a short break.

8/10 Good

Bernd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019
Response from Regards, Navneet on 14 Oct 2019
Hi, Bernd! Thanks a lot for staying with us and rating us positively. Looking forward to hosting you soon.

10/10 Excellent

René

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
Das Zimmer ist schon sehr abgewohnt, das Badfenster konnte nicht geschlossen werden. Statt eines Abflusses im Duschbereich war nur ein großes Loch in der Ecke. Die Balkontüre war im unteren Bereich morsch. Obwohl das Hotel in einer Seitenstraße lag, war es morgens sehr laut, weil alle Eltern ihre Kinder mit Tuk-Tuk, Moped oder Auto zur Schule gebracht haben.
Stayed 1 night in Mar 2019
Response from Sagar on 8 May 2019
Entschuldigung für die Abwesenheit, Gast! Wir verstehen, dass wir Ihre Erwartungen nicht erfüllen konnten. Machen Sie sich keine Sorgen, wir arbeiten ständig daran, unseren Service zu verbessern, um sicherzustellen, dass Ihr nächster Aufenthalt bei uns angenehm ist. Grüße, Sagar

4/10 Poor

Verified traveller

Stayed 1 night in Mar 2019
Response from Deboshree on 30 Apr 2019
Apologies for the trouble caused, We’re disappointed to see that our guest is dissatisfied with our services, however, we’d love to understand the reason behind the issue you have faced to enhance your experience with us. Hope to hear from you soon :) Regards, Deboshree

10/10 Excellent

Ananda Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En lille perle..
Vores fortrukne hotel i Sri Lanka. Virkelig med til at gøre ferien mærkbart bedre!
Stayed 7 nights in Dec 2018
Response from Ritesh on 13 Jan 2019
Tak fordi du vurderede os med så fantastiske ord, Ananda! Vi vil altid stræbe efter at følge med dine forventninger. Hilsen Ritesh