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"Yes"

"What a bad experience. The place was a dump and the staff was like something out of a bad movie. We had a change in plans that forced us to find a hotel last minute during a busy big city weekend. Unfortunately this was the only option. Everything from foul smells, stained and dirty sheets, and a staff that seemed like they may be being trafficked. After one night we moved hotels and of course were refused a refund for the second night. Do yourself a favor and sleep in your car or even under a bridge if this is your only option."

"Took awhile for rm to get cool didn't know about a 100$charge but was told on check out it could take 3 to 10 days for it to be credited back otherwise the stay was good "

"Parking lot was being sealed which made checking in a challenge. Charged a pet fee of $45 rather than the $25 that was the listed fee online when I made the reservation."

"This property was very disappointing. The common areas were extremely unclean, and there was a strong odor throughout the building. The listing did not indicate that the environment would smell like smoke, which made the experience uncomfortable. I reached out to the hotel and to Hotels.com about the condition of the room, but neither was willing to offer a resolution. Based on my experience, the condition of the property did not match what was presented on the booking site."

"2 guest 1 face was given each time we asked for clean towels no room service on a daily for emptying trash or given new towels we had to ask daily for towels "

"Was in town for a sporting event. Great location and room was a good size and clean. Check in was an interesting experience. Very little interaction, very transactional and now clear guidelines given on how to find our room, and no information was provided regarding the breakfast facilities/times etc was given. Personally I find having an airpod in during a customer interaction a little unprofessional but I could just be old fashioned and used to the customer service of more recognized chains. Overall, decent stay. It served our needs well and would stay again."

"Friendly, clean and quiet"

"There was no Wi-Fi service for the whole stay with no explanations why."