Property entrance

Reviews of Hotel Royal Morioka

3 out of 5
Hotel Royal Morioka
1-11-11 Saien, Morioka, Iwate

Reviews

9.0

Wonderful

Rating 10 - Excellent. 60 out of 98 reviews" "
Rating 8 - Good. 28 out of 98 reviews" "
Rating 6 - Okay. 7 out of 98 reviews" "
Rating 4 - Poor. 2 out of 98 reviews" "
Rating 2 - Terrible. 1 out of 98 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ayako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and modern room I can recommend this hotel
Stayed 1 night in Mar 2024

10/10 Excellent

Ayako

Liked: Cleanliness, staff & service, property conditions & facilities
The room was renovated recently (I guess ) It was clean. The location is also great :) I would recommend this hotel if you wanna go izakaya at night
Stayed 3 nights in Mar 2024

10/10 Excellent

Vivian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and convenient
Stayed 1 night in Feb 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was compact yet efficient. Great duvet to keep you warm at night. Starbucks in lobby!
Stayed 3 nights in Nov 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a great location right across the street from Park Ave. mall. There was lots to see and do in the area near the hotel. The staff was amazing and parking was located near the hotel. The only bad part was the bed. I’m American so I’m partial to sleeping on a nice mattress and this was not a good sleeping experience. I have to give the bed a thumbs down. I don’t plan to stay here again only because the bed was hard, small and so uncomfortable.
Stayed 1 night in Apr 2021
Response from フロント on 7 Apr 2021
この度は、ホテルロイヤル盛岡をご利用頂きまして誠にありがとうございます。 お忙しい中、貴重なご意見ありがとうございます。 良い客室をご提供できるよう、努力して参ります。 ありがとうございます。

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
服务好,态度好
Stayed 2 nights in May 2024

8/10 Good

Yutaka

ベッドがとても良い、ぐっすり眠れました。
Stayed 1 night in May 2024

10/10 Excellent

Keita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Tomohisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Sayaka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

ZHENHUA

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Atsushi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋がきれいです。
Stayed 1 night in Apr 2024

10/10 Excellent

??

Stayed 1 night in Apr 2024

10/10 Excellent

Fumiya

Stayed 2 nights in Mar 2024

8/10 Good

nakako

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
清潔で、行き届いた印象です。
Stayed 2 nights in Mar 2024
Response from ホテルロイヤル盛岡 宿泊部 田口淳史 on 28 Mar 2024
ご満足頂けたようで何よりでございます。頂いた評価を励みにより一層精進致します。またのお越しをお待ちしております。

6/10 Okay

??

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024

8/10 Good

Sayaka

Liked: Cleanliness, staff & service, property conditions & facilities
自分へのご褒美として2回目の利用です。お部屋も広くてきれいだし、朝食が良い。 他のお部屋の出入りの音、水回りの音が気になるかな?でも他のホテルもこんなものか、というくらい。 3回目もまた、と決めています。    
Stayed 1 night in Feb 2024

10/10 Excellent

Kyoya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
リニューアルされて非常に綺麗でした。
Stayed 1 night in Jan 2024

10/10 Excellent

Fumikazu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテル室内はきれいで、一人旅行ではスペースも十分。食事などのロケーションも良いです。
Stayed 1 night in Jan 2024

10/10 Excellent

Keiko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Naomi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
凄く広くて、良い部屋でした。 2泊過ごしましたが、とても快適で、年末のため,開いているお店も探しやすかったですし、一階にスタバがあったのも良かったです。 朝食の、パンが、どれも美味しいのと、フレンチトーストも出来立ての物を出してくれたのが、最高でした。
Stayed 2 nights in Dec 2023

8/10 Good

???

Stayed 1 night in Dec 2023

10/10 Excellent

TSUNGCHENG

Stayed 1 night in Dec 2023

10/10 Excellent

MASAKIYO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
立地良好
Stayed 1 night in Nov 2023

8/10 Good

RITSU

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
いいホテルです。 多分建物は古いですが、リフォーム(リノベーション?)されていて綺麗だし、部屋も機能的です。バスタブが大きくて気に入りました。 盛岡駅からは少しあるので、ホテルを拠点に何をするかで立地の評価は変わると思います。 あと周りにお店が多いエリアなのは助かりましたが、その分、金曜の夜はかなり遅くまで外がうるさかったです。 モーニングは改善の余地ありかな、と思ったので総合は星4にしました。
Stayed 2 nights in Oct 2023

10/10 Excellent

Ai

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
YouTubeが見れたので子供も楽しめた
Stayed 1 night in Oct 2023

10/10 Excellent

Eriko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

KAZUKI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

YUKINOBU

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

noriko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

8/10 Good

ATSUO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

SHIH YANG

Stayed 1 night in Aug 2023

10/10 Excellent

Hinako

Stayed 1 night in Aug 2023

6/10 Okay

Nobuko

Stayed 2 nights in Aug 2023

10/10 Excellent

hiroyuki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Sayaka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Yoshiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

MARIKO

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
提携有料駐車場はたくさんあり、立地はもちろん、スタッフの対応もよくリニューアルしたお部屋も綺麗でまた泊まりたいです!
Stayed 1 night in Aug 2023

10/10 Excellent

Wada

Stayed 1 night in Aug 2023

8/10 Good

Tamaki

Stayed 2 nights in Aug 2023

8/10 Good

Atsuhiko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設もキレイで、朝食も大変良かったです。
Stayed 1 night in Aug 2023

6/10 Okay

Sakura

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
全体的には綺麗でよかったのですが、布団カバーに小さな血のシミらしいものが。掛け布団にカバーがあって、その間にシーツを挟んであるので、カバー自体は、前のお客さんから取り替えてないんだなぁ、と。やっぱり少し気持ち悪かった。 2泊だったので、翌朝、かえてくださいと頼んだら、折り目の着いた新しいのに替えてくれてました。 利便性としては、繁華街からは近い、駅からは少し遠い。どちらに重点を置くかで、意見が分かれると思う。
Stayed 2 nights in Aug 2023
Response from ホテルロイヤル盛岡 宿泊部 田口 on 17 Aug 2023
この度は盛岡に数あるホテルの中から当ホテルをお選び頂き、誠に有難うございます。ご滞在中、不快な思いをさせてしまい、誠に申し訳ございませんでした。今後この様なことが無いよう清掃時における作業を社内検討致しましてご期待にお応え出来る様にして改善に努めて参ります。当ホテルは駅へは遠いのですがバス交通の勉がよく、繁華街のすぐ近くに立地しておりますので、今後も観光やビジネスにご検討頂ければ幸いです。これからも快適にお過ごし頂けますようサービスの向上に努めてまいります。またのお越しをスタッフ一同、心よりお待ちしております。

8/10 Good

KODAMA

Stayed 1 night in Aug 2023

10/10 Excellent

KAZUHIRO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from ホテルロイヤル盛岡 宿泊部 田口 on 17 Aug 2023
この度は盛岡に数あるホテルの中から当ホテルをお選び頂き、誠に有難うございます。ゆったりとお過ごし頂けたご様子で、大変嬉しく思っております。今回お寄せ頂いたご評価を励みに、今後も精進して参ります。またのお越しをスタッフ一同、心よりお待ち申し上げます。

2/10 Terrible

KUROSAWA

Stayed 1 night in Aug 2023

6/10 Okay

Mai

Stayed 1 night in Aug 2023

10/10 Excellent

megumi

Liked: Amenities
ベッドも広くバスルームも使いやすくて良かったです。追加のタオル等快く対応くださいました。とても気持ちよく過ごす事が出来ました。
Stayed 1 night in Aug 2023

8/10 Good

Hiroaki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
浴室が広めで使いやすい
Stayed 1 night in Aug 2023