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"Always a pleasant stay. Staff helpful and accommodating. Particular thanks to Jay for all her help. "

"Great spa hotel. Staff are helpful, friendly atmosphere and relaxing environment. "

"Great location in centre of Malvern. Beautifully laundered sheets. Bar open late (Saturday). Car parking"

"Could not complain about a single thing, very friendly helpful staff, lovely clean hotel and great facilities, we were here for our anniversary and we booked a Supreme room, much to our surprise we had been upgraded to a suite, a card was also left in our room wishing us a Happy Anniversary with a coupon for 2 free drinks, such a lovely thoughtful gesture, beds were really comfortable and the food was also very good, the breakfast was amazing, we had a three course meal and all 3 courses were lovely, only a slight criticism was that the starter (Smoked Salmon) was very small so probably wouldnt order a starter next time but apart from this everything was perfect and we were very impressed."

"Fantastic "

"Great stay overall! The apartment was cozy, clean, comfortable, and exactly as described in the listing. Self check in was easy and smooth, the location was convenient. I’d happily stay here again and would recommend it to others.😊"

"Excellent friendly staff lovely room great location "

"Amazing room "

"Room was very comfortable especially bed linen. Pool & changing rooms were lovely. "