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"The rooms were fine (we upgrad"

"Staff we dealt with fine. Shower Room/Toilet was cramped, anyone who was large would struggle to use it. TV didn't really work as feed froze so gave up watching, and was slow to allow anything else to come up. Didn't have enough milk for tea, but thankfully good supply in breakfast room. The breakfast, though self service had everything you could need, and was really tasty. Added bonus was you could chat to other folk staying."

"Clean and friendly place."

"Okay"

"Nice "

"Great hotel and staff "

"Very comfortable stay "

"Room was lovely an so was the spa! Didn’t like that I had to walk through the restaurant from the spa in a towel to get a drink! Then was handed a prosecco in a paper tea cup! That was the only downfall! Everything else was perfect ! The two young ladies behind the desk in reception were fabulous and very polite! "

"My daughter and I stayed for two nights, while visiting my son. The hotel from the staff to amenities to location were spot on. The positives:The staff, from reception to housekeeping, were lovely, friendly but not pushy. The amenities: pool was gorgeous, not too warm but not cold either, I’d recommend going early so you can fantasise that’s it’s your own. The rooms were spotless clean, towels big enough to cover a curvy person and so fluffy. Bonus for the biscuits. Breakfast was buffet style, we found the last day that you can also order porridge or eggs if you’re not a fan of fried eggs. Location is a stones throw from the train station, the river and a short walk to shops, pubs and cafes and the cathedral and has two Tesco express’ on the doorstep. The outside is a bit tatty with litter but don’t lay that put you off. The local stand to move on and the hotel was really quiet from any traffic noise once inside, although I find Worcester is quiet anyway. The negatives: The hairdryer in the leisure part didn’t work, if you’re an unkempt soul(me) it was fine, if you are not I’d suggest taking your own, I’m also sure they can be found at reception, I just didn’t want to drip everywhere. The beds were so comfortable, you might just be tempted to stay there and not see anything you came to see or do!"