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Reviews of AmericInn by Wyndham Mora

2.5 out of 5
AmericInn by Wyndham Mora
1877 Frontage Rd, Mora, MN

Reviews

7.8

Good

Rating 10 - Excellent. 91 out of 262 reviews" "
Rating 8 - Good. 96 out of 262 reviews" "
Rating 6 - Okay. 41 out of 262 reviews" "
Rating 4 - Poor. 14 out of 262 reviews" "
Rating 2 - Terrible. 20 out of 262 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

elise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, service was good. Breakfast was not that great.
Stayed 2 nights in Apr 2024

2/10 Terrible

Joseph

Disliked: Staff & service, property conditions & facilities
Not friendly staff, no ice machine upstairs, key didn’t work
Stayed 1 night in Apr 2024

10/10 Excellent

Robin

Stayed 1 night in Mar 2024

10/10 Excellent

Brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception personnel was very courteous. The facility was very clean, and our room was comfortable. We have stayed there many times.
Stayed 3 nights in Feb 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older facility that has been improved lately but will take some more work.
Stayed 1 night in Mar 2024

2/10 Terrible

Tamera

This property is absolutely disgusting! Checked in around 7pm and stood at desk for 10 minutes before someone came. Then got to room. It was dirty! A hair hanging from lamp, very poor linens on bed and very outdated by years!!!!! Not to mention there was a murder in this hotel! Left an hour later and never went back!
Stayed 1 night in Feb 2024

2/10 Terrible

Melanie

Stayed 1 night in Feb 2024

6/10 Okay

Jamie

Stayed 1 night in Feb 2024

6/10 Okay

Glenn, Watertown

Travelled with family
There was blood on one of the pillows, no towels or TP.
Stayed 1 night in Jan 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Mark

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Aleeisha

Stayed 1 night in Dec 2023
Response from vj on 5 Dec 2023
Thank you for your compliments and recognizing staff efforts

10/10 Excellent

Rose

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff the lady on duty was kind
Stayed 1 night in Dec 2023
Response from js on 5 Dec 2023
Thank you for your compliments and recognizing staff efforts we will share your opinion with our staff

6/10 Okay

Ben

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was fine for 2 nights
Stayed 3 nights in Oct 2023
Response from js on 5 Dec 2023
Thank you for your comments and suggestions

2/10 Terrible

Constance

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from js on 5 Dec 2023
Thank you for your suggestions and survey we will make sure will improve to your satisfaction if you can give us a chance

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice size pool! Staff was nice.
Stayed 1 night in Sep 2023
Response from js on 5 Dec 2023
Thank you for your compliments and recognizing staff efforts and compliments on our pool

2/10 Terrible

Jeffrey

Travelled with group
Disliked: Cleanliness, staff & service, amenities
Room smelled like old stale dirty socks. No discount or any reply after I’ve called and manager hasn’t been in
Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Just keep driving
The people were nice enough and the bed was fairly comfortable for a hotel bed and that’s the only good things I can say about this place. I have only 3 requirements that a hotel needs to meet: it needs to be clean, have hot water, have toilets that flush (honestly, a comfortable bed is just a bonus). This place stuck out on all 3. The room smelled strongly of stale smoke which was a little ironic since it was made clear upon check in that we would be charged a $250 cleaning fee if we smoked in the room. That fee may get charged but I’m not sure any actual cleaning ever gets done. The room felt damp and dingy. The carpet looked like it hadn’t had a good vacuuming in quite some time and the tub had some gross looking stains. The toilet didn’t flush completely so when we woke up in the morning, there was a strong smell of urine. The icing on the cake was there was no hot water in the morning. Not showering wasn’t an option so I had an ice cold shower. If I had this to do over again, I would have just sucked it up and driven the 4+ hours home rather than stay here.
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Very expensive for amenities
The bathtub drain was unusable, the shower head was stained with rust, the toilet was filthy. The room is in need of a renovation quite badly. To add to the evening's unpleasantness, we lost power for about 2 and one half hours. And the room was over $220.
Stayed 1 night in Sep 2023

8/10 Good

Jon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

6/10 Okay

Arlin

Travelled with partner
Disliked: Property conditions & facilities
I liked the location. Front desk lady is very nice. Hotel is not sound proof. Ver noisy in hallway. The whole hotel has currently lost all power. Not sure what’s going on. No backup lights either. Isn’t that illegal???
Stayed 1 night in Sep 2023

6/10 Okay

Dan

Disliked: Amenities
Quiet and safe. Hotel staff was sleeping in a room when we checked in, at only 8:30 PM!!! We had to call her to the front desk. No hairdryers in room. 😟😟 Hot breakfast choices were TERRIBLE! We grabbed a coffee and got breakfast on the road.
Stayed 1 night in Aug 2023

8/10 Good

Amy

Stayed 4 nights in Aug 2023

2/10 Terrible

Stephen

Disliked: Cleanliness, property conditions & facilities, room comfort
Americanna inn
Stayed 1 night in Aug 2023

10/10 Excellent

randy

Stayed 2 nights in Aug 2023

8/10 Good

Brad

Stayed 2 nights in Jul 2023

4/10 Poor

Jerome

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
We were disappointed with our stay. No one was at the desk when we checked in. There was no elevator. When we got to the room, it smelled. We opened the window for fresh air. We then realized that the carpet was wet and smelled musty. The room was very outdated. The towels and sheets were very old and rough. The room was not very clean. The carpet in the hallway was very dirty. The breakfast eggs were cold and not worth eating. The whole place was very run down. We have stayed at other Americ Inns that were much better. We didn even get a copy of our bill since no one was at the desk again. Not a good experience.
Stayed 1 night in Jul 2023

8/10 Good

Harold Melvin

Liked: Cleanliness, staff & service, property conditions & facilities
Semi parking
Stayed 1 night in Jul 2023

2/10 Terrible

Jennifer, Carlisle

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is completely disgusting. There was dirt and dust everywhere, gashes in the walls, the sower was full of rust and the room smelled like an old dog. The worst was there was no hot water. When we complained to the front desk they didn’t apologize or offer a refund and instead just said yeah we don’t have enough hot water to go around on the weekend. Also the breakfast buffet was empty when we got there and they don’t refill it. Terrible for an expensive price.
Stayed 1 night in Jul 2023

8/10 Good

Carmen, Redby

Travelled with family
Liked: Cleanliness, staff & service
The room was nice overall. The one complaint I have was the entrance at the opposite end of the building didn’t lock at night and was held open by tape. Honestly was not worth the price I booked it for.
Stayed 1 night in Jul 2023

10/10 Excellent

Janelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Efficient
Stayed 1 night in Jun 2023

8/10 Good

Christopher

Business traveller
Liked: Staff & service, property conditions & facilities
The shower needed to be replaced as the valve was faulty, resulting on low water pressure
Stayed 1 night in Jun 2023

8/10 Good

Ryan

Stayed 1 night in Jun 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Dilip on 11 June 2023
Thank you

8/10 Good

Charlotte

Travelled with family
Liked: Cleanliness, staff & service
We liked the convienience. However the back side of the motel needed cleaned up and a better breakfast would be great for the price.
Stayed 1 night in May 2023
Response from DP on 18 May 2023
Thank you. We appreciate your business and concerns

10/10 Excellent

Arlene

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Took a while to get someone to the front desk to check us in other than that it was good service and nice stay I would use your hotels again
Stayed 1 night in May 2023
Response from Dilip on 18 May 2023
Dear Arlene,Thank you and apologize for any inconvenience.Regards,Dilip

6/10 Okay

Natalie

Travelled with partner
Disliked: Amenities, property conditions & facilities
Pool was closed, hair left in the sink and bath tub,fpund urine under and on toilet seat from previous occupants, beverages froze in the refrigerator.
Stayed 2 nights in Apr 2023
Response from Dilip on 30 Apr 2023
Dear Natalie,We are so sorry, your recent stay with us was not a pleasant one. We are sorry and apologize for any inconvenience. Thanks for bringing this to our attention.We do appreciate your business and concerns.Regards,Dilip

10/10 Excellent

Farrukh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome staff, clean room, comfortably bed, quiet location, breakfast and a pool.
Response from Dilip on 28 Mar 2023
Dear Farrukh,Thank you. We are glad we met your expectation.We do appreciate your business and concerns.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Dilip on 25 Mar 2023
Dear Daniel,Thank you.We are so glad to hear that your recent stay with us was a pleasant one.We do appreciate your business.

10/10 Excellent

Drew

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023
Response from DP on 25 Mar 2023
Dear Drew,Thank you.We are glad that, we met your expectation.We appreciate your business and concerns.

6/10 Okay

Aurissa

6/10 Okay

Verified traveller

Travelled with family
Ok, but not great
Check in was good. Key did not work in remote entrance door. Breakfast was pretty bad. Room was ok, except for the drain flies in the sink. One serving of coffee in the room (there were two of us). All in all it was ok, but not great
Stayed 1 night in Dec 2022
Response from DP on 1 Jan 2023
We are sorry and apologize for any inconvenience.

10/10 Excellent

Bill

Stayed 1 night in Dec 2022

10/10 Excellent

William

Stayed 1 night in Dec 2022
Response from js on 5 Dec 2023
Thank you for your compliments and recognizing staff efforts

8/10 Good

Molly

Stayed 1 night in Nov 2022
Response from Dilip on 28 Nov 2022
Thank you.

10/10 Excellent

Patrick

Stayed 1 night in Nov 2022

4/10 Poor

WILLIAM

Travelled with family, Travelled with group
Disliked: Staff & service, amenities
Convenient location. Staff kept having problem understanding that I reserved 2 nights not 1. Breakfast was a joke... food cold, no decaf coffee, ran out of orange juice today, tiny selection. Staff not allowed to clean our room. We had to get our own towels, take out the garbage. Looked forward to using the hot tub, but it was cold. Empty beer bottles laying on ground by the side entrance.
Stayed 1 night in Nov 2022
Response from Dee on 28 Nov 2022
We are sorry and apologize for any inconvenience.

6/10 Okay

Elizabeth

Stayed 1 night in Oct 2022

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good but expensive!
Stayed 1 night in Oct 2022
Response from Dilip on 1 Nov 2022
Thank you.Sorry for any inconvenience

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pillows were a little flat. Bed was comfy
Stayed 2 nights in Oct 2022
Response from DP on 1 Nov 2022
Thank you. We are sorry and apologize for any inconvenience.