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Reviews of Hotel Belaroia

4 out of 5
Hotel Belaroia
11 rue Pagezy, Montpellier

Reviews

8.6

Excellent

Rating 10 - Excellent. 259 out of 458 reviews" "
Rating 8 - Good. 119 out of 458 reviews" "
Rating 6 - Okay. 44 out of 458 reviews" "
Rating 4 - Poor. 23 out of 458 reviews" "
Rating 2 - Terrible. 13 out of 458 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ian, Bramley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff were extremely helpful and kind. Beds were really comfortable.
Stayed 3 nights in Apr 2024
Response from La Team Belaroïa on 15 Apr 2024
Dear Ian,Thank you very much for your kind words.We hope to see you again soon.Kind Regards,

10/10 Excellent

Gerrit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
6 nights, an upgrade, great staff, 24 hr Taxi out the front door, what is not to like.
Stayed 6 nights in Feb 2024
Response from La Team Belaroïa on 27 Feb 2024
Dear Gerrit,Thank you very much for taking the time to give us your feedback.We hope to have the pleasure to welcome you again.Kind regards.

6/10 Okay

zdeslav

Travelled with family
Liked: Cleanliness, room comfort
Mixed impressions
I arrived around 11pm and waited for a long time till some showed up to open the door and do the check in. Also, I wasn’t offered any upgrade as a platinum member guest :/ The room was very clean, good choice of pillows. However, altogether it was a good value for money.
Stayed 2 nights in Feb 2024
Response from Team Belaroïa on 15 Feb 2024
Dear Zdeslav,Thank you for your reservation.We are sorry if we had some delay at check-in.However we did upgraded you from a classic room to a superior room with bathtub.Please do not hesitate to contatc Belaroïa for an other stay in Montpellier.Best regards.

10/10 Excellent

dorte, Central West End

Stayed 3 nights in Jan 2024
Response from La Team Belaroïa on 12 Jan 2024
Cher Dorte,Nous vous remercions pour cette superbe note !Cordialement,

6/10 Okay

donna

Liked: Cleanliness, property conditions & facilities, room comfort
Close to Train
Decent hotel, inconsistent quality of staff. Mostly not happy to help or even greet you. Instant coffee only in the rooms and they don’t replenish. I goofed on my check in date which I made at 8pm the night before arriving. Ended up arriving a day late. Asked for a credit and they refused stating their policy. I was still staying an additional 3 night also! After asking for the manager I received a voucher for 2 drinks. I’m already a Gold and would expect that anyway. On a positive note, the hotel is literally across the street from the SNCF station. Very convenient and a 5 minute walk to Comedie Square and even closer to the tram. The are is ok but probably not good to walk late at night.
Stayed 4 nights in Oct 2023
Response from Team Belaroia on 29 Oct 2023
Dear Donna,Thank you for sharing your experience.We are sorry to read your feeling about your stay, unfortunately we coudn't do anything for the night you already paid however we were happy to offer you the voucher.We are glad that you enjoyed the localisation of the hotel!We hope to welcome you again.

10/10 Excellent

Simon

Stayed 2 nights in Oct 2023
Response from La Team Belaroïa on 27 Oct 2023
Cher Simon,Merci pour ce superbe 5/5 !Au plaisir de vous revoir à nouveau.Bien cordialement,

10/10 Excellent

lee

Stayed 1 night in Sep 2023
Response from La Team Belaroia on 10 Sept 2023
Dear Lee, Thank you for your comment, Hope to see you soon,

10/10 Excellent

Maria

Stayed 3 nights in Aug 2023
Response from La Team Belaroia on 6 Sept 2023
Chère Maria,Nous vous remercions pour ce superbe 10/10 !Au plaisir de vous recevoir à nouveau.Cordialement,

6/10 Okay

Chenoa

Travelled with family
Liked: Cleanliness
Convenient location but could be better equipped
The hotel looked nice and clean and it was convenient to the train station and downtown. We did have some strange issues…we had no bottom sheets on either bed, and when we asked for sheets they had to come up and look at the beds and still didn’t understand why we didn’t want to sleep on ripped plastic mattress covers. We asked for pillows and they said there were no ore pillows available at the hotel. The room had an upstairs loft which the air conditioning didn’t touch. The downstairs was cool and comfortable but the upstairs was stifling.
Stayed 1 night in Aug 2023
Response from La Team Belaroïa on 30 Aug 2023
Dear Chenoa,Thank you for taking the time to share your stay !We are glad that you enjoyed the hotel in general!We are sorry to read that you had some struggle in the room, our reception team did their best to help you, never hesitate to contact them for anything.We hope to see you soon!

10/10 Excellent

Hong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in this hotel for 3 nights. The hotel room was spacious with a comfortable bed. Notably, the front desk staff were very friendly, warm, and helpful.
Stayed 2 nights in Aug 2023
Response from La Team Belaroïa on 25 Aug 2023
Dear Hong,A huge thank you for you comment and your note!We love to know when our client liked the hotel and the staff! We are always here to help!We hope to see you soon.

10/10 Excellent

Myungdoek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2023
Response from La Team Belaroïa on 18 Aug 2023
Cher Explorateur,Merci pour votre séjour au Belaroïa !Au plaisir de vous recevoir à nouveau.Cordialement,

6/10 Okay

Ozzie

Stayed 2 nights in Jun 2023
Response from La Team Belaroïa on 4 July 2023
Chère Ozzie,Merci d'avoir prit le temps de laisser une note à votre séjour.Nous espérons que vous avez passé un agréable séjour en notre compagnie et que vous reviendrez vite!Team #Belaroia

4/10 Poor

Peter

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from La Team Belaroia on 1 July 2023
Dear Peter,Thank you for your stay in Belaroïa Hotel !Best regards.

10/10 Excellent

Leigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located next to Saint Roch train station, modern design, friendly staff, comfortable bed!
Stayed 1 night in Apr 2023
Response from Team Golden Tulip Montpellier on 1 May 2023
Dear Leigh,We would like to thank you for this wonderful note ! We are happy to know that you enjoyed the localisation, the design of the hotel and the staff !We hope to welcome you again!

6/10 Okay

Damien

Travelled with pets
Liked: Cleanliness, amenities
Climate control in the rooms was not functioning. Rooms were much too warm. I was told to "open the window," and staff were not very helpful. Refrigerator in rooms also does not work--I was told I could keep my food in a refrigerator on the main floor if I wanted to...
Stayed 1 night in Mar 2023
Response from La Team Golden Tulip Montpellier on 1 Apr 2023
Dear Damien,Thank you for letting us know about you stay.We are sorry to read that you had struggle with the temperature in your room. Our hotel has a climate control that can only be on hot or cold, the weather is getting warmer but the hotel is still on hot. We usually recommend to stop the heating and to open the window. Due to the energy saving we stopped the refregirator in our rooms but we are always here to help our client, this is why we proposed you to kept your food. We to see you again to make you live an amazing stay in our hotel.Best regards,The reception

6/10 Okay

Roxane

Liked: Cleanliness, staff & service
Nice hotel but no real AC
The hotel is very coveniently located, the staff is great overall. However they do not have AC, they have central building heating or air push, which means that the whole building is heating at once. If you're unlucky and get there at a time of the year where the heater is on and it's actually warm outside, it will be extremely hot in your room even if you turn the ac off, as the rest of the building is heating up. So, prepare for sleepless nights, sweating like never...
Stayed 5 nights in Mar 2023
Response from RECEPTION on 17 Mar 2023
Dear Roxane,Thank you very much for this review, it is very motivating and encouraging for our entire team.We are delighted that you enjoyed our location.We are sorry to hear that you had struggle to sleep due to the heat in the room. We usually advice to open the window to help. We hope that next time all the conditions will be met to spend a pleasant night.The reception

10/10 Excellent

Catherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2023
Response from La Team Golden Tulip Montpellier on 29 Jan 2023
Chère Catherine,Merci pour cette superbe note !Au plaisir de vous revoir prochainement.Cordialement,

8/10 Good

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was clean and comfortable. However some of the staff are unfortunately rude and not careful with words when answering concerns.
Stayed 7 nights in Nov 2022
Response from La Team Golden Tulip Montpellier on 10 Dec 2022
Dear Carlos,Thank you for expressing your appreciation of our hotel.We have taken note of your remarks, which we have passed on to the team concerned in order to improve our services.The well-being of our customers goes above all by the comfort of their rooms.We hope, however, to have the pleasure of welcoming you again and the opportunity to change your mind about the quality of our services.Best regards.

10/10 Excellent

Nicolas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from La Team Golden Tulip Montpellier on 22 Oct 2022
Cher Nicolas,Un grand merci pour cette superbe note !Au plaisir de vous recevoir de nouveau.Cordialement,

10/10 Excellent

Colin

Stayed 2 nights in Oct 2022
Response from La Team Golden Tulip Montpellier on 22 Oct 2022
Cher Colin,Un grand merci pour cette superbe note !Au plaisir de vous recevoir de nouveau.Cordialement,

8/10 Good

Emmet

Stayed 1 night in Oct 2022
Response from La Team Golden Tulip Montpellier on 22 Oct 2022
Dear Emmet,Thank you very much for this great note !We are looking forward to welcome you again.Best regards.

10/10 Excellent

Chas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Very quiet and comfortable room, despite the proximity of the train station. Great breakfast.
Stayed 1 night in Sep 2022
Response from La Team Golden Tulip Montpellier on 25 Sept 2022
Dear Chas,Thank you very much for this outstanding note !We are glad you enjoyed your stay with us and we will be pleased to welcome you an other time.Best regards.

10/10 Excellent

Hilary

Stayed 1 night in Sep 2022
Response from La Team Golden Tulip Montpellier on 25 Sept 2022
Dear Hilary,Thank you so much for this beautiful 10/10 rating !We will gladly welcome you an other time.Kind regards.

10/10 Excellent

Maria

Stayed 1 night in Aug 2022

10/10 Excellent

Elmer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🙂
Stayed 1 night in Aug 2022
Response from La Team Golden Tulip Montpellier on 25 Aug 2022
Dear Elmer,Thank you very much for this outstanding note !We will be glad to welcome you backfor an other stay, in the meantime we wish you very good holidays in Montpellier.Kind regards.

8/10 Good

Simon

Stayed 1 night in Aug 2022
Response from La Team Golden Tulip Montpellier on 29 Aug 2022
Cher Simon,Nous vous remercions sincèrement pour votre séjour au Golden Tulip.Au plaisir de vous accueillir de nouveau.Bien à vous,

8/10 Good

Kent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Monpellier weekend.
In general, it was a comfortable stay. We found the room a little tight, but comfortable and modern. Standard of cleanliness was more than adequate for a big hotel. Reception staff were friendly and multilingual. Carparks were set up and spaced for big cars which was nice. Location was an issue, tight streets and alot of blocked throughfare, due to constant upgrades to the road and tram system. Made a bit of a nightmare to return to the hotel after an excursion (partially fault of google maps!) Only real issue was the sink in the bathroom was partially blocked and water drained very slowly and was left unsightly. The cleaner prior to our stay, should have really mentioned it to services that the room had a malfunctioning sink not left to us to deal with it during our stay. But that was the only gripe.
Stayed 2 nights in Jul 2022
Response from La Team Golden Tulip Montpellier on 31 July 2022
Dear Kent, We are delightied to read your comment and acknowledge your satisfaction regarding your stay. We are glad you felt like home with us and find comfort staying at Golden Tulip. Thank you for taking the time to share this kind words regardng our reception staff as weel. Please be assure that we are thankful to have guest giving us a feedback in order to improve our services, just like you did by pointing a technical issue. We will be happy welcome you again. Best regards.

10/10 Excellent

Maria Eugenia

Travelled with family
Liked: Room comfort
Stayed 1 night in Jul 2022
Response from La Team Golden Tulip Montpellier on 31 July 2022
Chère Maria, Un grand merci pour cette superbe note ! Nous sommes très heureux de découvrir votre satisfaction, et c'est avec joie que nous vous recevrons à nouveau. Bien à vous,

10/10 Excellent

Maria

Stayed 2 nights in Jul 2022
Response from La Team Golden Tulip Montpellier on 23 July 2022
Chère Maria, Un grand merci pour cette superbe note de 10/10 ! Nous serions ravis de vous revoir pour vous donner satisfaction à nouveau :) Bien à vous,

10/10 Excellent

Muffi

Stayed 1 night in Jul 2022
Response from Team Golden Tulip Montpellier on 17 July 2022
Cher Muffi, Un grand merci pour cette superbe note et d'avoir choisi Golden Tulip pour votre séjour à Montpellier ! Au plaisir de vous revoir.

6/10 Okay

Suhoung

Travelled with partner
The staff were very friendly.
Stayed 5 nights in Jul 2022
Response from Team Golden Tulip Montpellier on 17 July 2022
Dear Suhoung, Thank you very much for your stay, and for the kind words regarding our staff. We are looking forward to welcome you back ! Best regards.

10/10 Excellent

Liz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautifully designed hotel with really friendly, helpful staff. Loved my stay and will be back!
Stayed 5 nights in Jul 2022
Response from Team Golden Tulip Montpellier on 17 July 2022
Dear Liz, Thank you very much for your kind words ! We were glad to welcome you for a visit of Montpellier, and will be even happier to welcome you back. We will give greatings to our staff on your behalf. Best regards.

6/10 Okay

Nigel

Stayed 1 night in Jul 2022
Response from Team Golden Tulip Montpellier on 17 July 2022
Cher Nigel, Un grand merci d'avoir choisi Golden Tulip pour votre séjour à Montpellier ! Au plaisir de vous revoir.

6/10 Okay

Denise

Stayed 1 night in Jul 2022

6/10 Okay

Emmanuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a 15 minute walk to the city Center. The property has a gym but it should not be a gym very poor. One bike, one trendmill and small bags of rice as weights up to 6kg. The bike and trendmill is made of wood. Breakfast was good.
Stayed 2 nights in Jun 2022
Response from Team Golden Tulip Montpellier Centre on 1 July 2022
Dear Emmanuel , We sincerely thank you for your trust and for your excellent rating. We are very happy to have contributed to your exceptional stay in Montpellier and to learn that you enjoyed your visit thanks to the proximity of the city center. We do our best to offer fresh quality products at our breakfast. Sorry that our fitness room did not suit you. The room is open 24 hours a day to avoid it being full and to be able to take full personal advantage of its space. We are looking forward to welcome you back. Best regards. Team #GoldenTulipMontpellier

6/10 Okay

Johan

Stayed 2 nights in Jun 2022
Response from Team Golden Tulip Montpellier Centre on 25 June 2022
Cher Johan, Merci pour votre séjour dans notre établissement. Nous espérons avoir la chance de vous accueillir à nouveau. Bien cordialement,

10/10 Excellent

Donna

Stayed 1 night in Jun 2022
Response from La Team Golden Tulip Montpellier on 19 June 2022
Chère Donna, Un grand merci pour cette superbe note ! C'est avec joie que nous vous accueillerons pour un autre séjour. Cordialement,

8/10 Good

Aleksandr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2022
Response from Team Golden Tulip Montpellier Centre on 11 June 2022
Dear Aleksandr, Thank you very much for this great notation and for choosing Golden Tulip ! We hope to see you again very soon. Best regards.

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff of the hotel were lovely, and helpful, and good-humoured. We arrived exceptionally tired after traveling all night - they looked after us from the moment we checked in to the moment we departed.
Stayed 2 nights in May 2022
Response from La Team Golden Tulip Montpellier on 11 June 2022
Dear David, We are glad to read your kind words regarding our staff. Seeing our guests happy is the best reward. You will always be welcome in Golden Tulip if you come by Montpellier for an other visit. Best regards.

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from Team Golden Tulip Montpellier Centre on 6 June 2022
Dear Leigh, Thank you very much for this amazing notation, we will be happy to welcome you back in Montpellier ! Best regards.

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Elisa at the frontdesk was very helpful.
Stayed 1 night in May 2022
Response from La Team Golden Tulip Montpellier Centre on 8 May 2022
Dear Lucas, Thank you very much for this positive feedback ! Elisa is aware of your comment and she is really happy that you enjoyed our services. We hope to welcome you again at the Golden Tulip Montpellier Centre. Best regards,

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than advertised!
We stayed in several different hotels during our recent extended vacation in southern France. We loved this hotel! It was as advertised, except better - only pleasant surprises! Each one of the staff we encountered was very accommodating and personable. It was ideally located so that we were able to explore the historic parts of Montpellier we had hoped to see, enjoy amazing restaurants, and discover interesting shops. The hotel also put us close to Sete, a location we wanted to explore. We used the train to travel through southern France, so the location of this hotel really worked for us. We were surprised how quiet our room was despite being next to the train station. Seriously! We appreciated the numerous eco-friendly touches throughout the hotel. Even the décor gives an eco-friendly vibe. We had a junior suite which was comfortable, spacious, and contemporary. Loved the bar/dining area, and the breakfasts were wonderful - lots of yummy and healthy options! A silly thing but important for me - they have the best hair dryer I've encountered in a hotel!!
Outdoor patio of the Hotel Golden Tulip Montpellier - an inviting area for dining and conversation.
Lots of activity just steps away from the hotel, but our room was remarkably quiet.
Stayed 3 nights in Apr 2022
Response from La Team Golden Tulip Montpellier on 30 Apr 2022
Dear Karen, It is truly a pleasure to read your kind words. The whole Golden Tulip's team is very grateful for your feedback. We are glad that you enjoyed every part of your stay like the soundproof room, the ideal localisation, and our friendly staff :). We hope to have the pleasure to welcome you again if you want to discover more about the area for an other stay. Best regards.

10/10 Excellent

Leen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from La Team Golden Tulip Montpellier on 12 Apr 2022
Dear Leen, Thank you very much for this outstanding note ! We are looking forward to welcome you back. Best regards.

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Started with Antoine at the front desk. Very amiable and made us feel special at check-in. All of the front staff were of this mode and it must start at the top with Antoine, the manager. I can't say enough good things about the hotel and staff.
Stayed 4 nights in Mar 2022
Response from Team Golden Tulip Montpellier Centre on 11 Apr 2022
Dear explorer, What an amazing review ! We will send your review to our dear manager, Antoine. We are so glad that you enjoyed your stay at the Golden Tulip Montpellier Centre. We try each day to offer the best services for our customers to improve their stay with us. Looking forward to welcome you again.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from Team Golden Tulip Montpellier Centre on 9 Mar 2022
Cher Richard, Nous vous remercions pour cette superbe note ! Au plaisir de vous recevoir à nouveau au Golden Tulip pour un séjour des plus réussi. Cordialement,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from La Team Golden Tulip Montpellier on 3 Dec 2021
Cher Anonyme, Nous vous remercions pour cette superbe note ! C'est avec joie que nous vous accueillerons à nouveau ! Cordialement,

4/10 Poor

Verified traveller

Business traveller
Liked: Property conditions & facilities, room comfort
Bad wifi
Extremely bad wifi for a 4 star hotel, ~3Mbps which isn’t sufficient for video calls etc … That’s ~100x slower than residential fiber
Stayed 2 nights in Oct 2021
Response from La Team Golden Tulip Montpellier on 18 Nov 2021
Dear Anonymous, Thank you for taking the time to share you feed back. We are sorry that you encountered wifi issue, we do hope the rest of your stay was great. Best regards.

6/10 Okay

Jean-Francois

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
J'aimerais recevoir une facture pour mon séjour... je n'ai rien recu. Merci
Stayed 1 night in Sep 2021
Response from La Team Golden Tulip Montpellier on 18 Nov 2021
Cher Jean-François, Nous vous remercions pour votre séjour. C'est avec joie que nous vous enverrons votre facture, toutefois l'équipe du Golden Tulip n'a pas votre adresse email, vous pouvez nous contacter afin de nous la communiquer. Bien à vous,

8/10 Good

Martin

Liked: Amenities, property conditions & facilities
Very clean, staff very polite and helpful, just across the train station.,
Stayed 1 night in Oct 2021
Response from Team Golden Tulip Montpellier on 18 Nov 2021
Dear Martin, Thank you very much for this great comment ! We will be pleased to welcome you for an other stay in Montpellier. Best regards.