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"Chambre annulée sur place alors que payée. Très mauvais accueil. Surbooking pour atterrir à 2kms… un Mercure… attention de ne pas confondre Surbooking et Dol. Une fois arrivé au Mercure 4*… Télévision qui ne fonctionne pas, plus de place sur le parking à 20:30, pas de gel douche dans la SDB… pour un surclassement en 4 étoiles… c’est limite… très limite. Il faudrait penser à se poser les bonnes questions. Personnellement je ne me les pose plus concernant ces deux établissements ; a fuir, next....

"Excellent hotel and staff!"

"Lovely hotel with clean rooms and very helpful staff"

"Nickel"

"The hotel was full of personality and charm, each room had a different vibe but all were spotless and comfortably furnished. Staff were lovely and friendly and accomodating. Hotel is situated in the heart of the town amongst an array of interesting shops...great place to stay!"

"Great hotel in a fantastic location for exploring castre "

"Fabulous place to stay outside Albi. Wonderful surroundings, quiet and comfortable."

"The best place to be in. However no parking. Still not bad. Best service and very welcome customer service and friendly nice staff. I will be coming more often to this place. Internet not very good but still okay. "

"wonderful room. They told me it was a chain of hotels. I will try some of the others too! "

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"No dinner service because it was a weekend. Came down for breakfast around 7:30-8:00 and every table had dirty dishes on it, while staff were just hanging out at the front desk. I had to bus a table myself then scramble around looking for clean dishes to eat on. Noticed staff pointing at me and talking about me rather than helping me. Worst service I had my entire 3 week trip to 3 countries."

"Quite and open space, close to many shores restaurants. A good place to stay. "

"Remarkable overnight find. Friendly, clean and comfortable. Highly recommended. Only problem was I couldn't get the air to work despite a french instruction label which made sleeping a little difficle"

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"Très belle maison avec super piscine, coin cosy Nadine est charmante et a l'écoute de ses clients cuisine très bonne, familiale partagée avec d'autres clients pour 2 soirées mémorables. Mention spéciale pour les cocktails Americano et Michel et sa bonne humeur. "

"Great hosts, beautiful place"

"Staff were exceptionally helpful in arranging a taxi to the airport and very nice to deal with. Stunning hotel and spotlessly clean. Great location …thank you kind staff "

"Very beautiful and close to many ameneties. Kind and helpful owners!"

"Super !"