Spa Hotels & Resorts in Montespertoli from AU$155

"Room was very clean, and the bed was very very comfortable. Unfortunately, the air-conditioning did not work, and the heating was on all the time so nights were unbearably hot and stuffy in the room, even with the window open. This was a real shame as we really did not sleep well. I asked reception about this and received a shrug in response. Only one pillow each, and we ran out of toilet roll on the third night as no spares were given. A kettle in the room would’ve been nice to be able to make a cup of tea as one cannot carry one all the way up from The common room, which is in a basement. "

"This was our second stay at Maria Novella and we love it there but while we were there there was a soccer game in town, Florence against a team from London. We had a suite overlooking the piazza and for two nights until about midnight the fans from the London team were at the bar two floors down yelling and doing their soccer chants, for hours!! I have never experienced anything like that, there were many police in the area but they didn’t shut them down. Of course we complained along with others but the hotel really couldn’t do anything. I’m not trashing the hotel but you better hope there isn’t a match scheduled while you’re there. The manager actually gave us a bottle of wine and some biscotti, very nice thing to do. Again, the hotel is wonderful."

"The staff was very helpful during problems with air travel,especially Gabriel...The hotel restaurant was wonderful..The area is very busy being so close to the train station(but convenient in that regard) but also within 2 blocks of great restaurants,the outdoor market and Santa Maria Novella(dont miss that!!)"

"Excellent location. Fantastic roof top terrace. Decent breakfast."