"Staff are very friendly. The hotel is very large, so communication can sometimes be slow—be patient. The room and view are absolutely beautiful. Restaurants are good, though some of the food is just average. There isn’t much fresh fruit, and what’s available isn’t very sweet. On the other hand, the ..."

"Rooms need updating just a little. We had to call housekeeping to clean the room again for us. Because it’s wasn’t clean when we walked in. Ocean was partial not full. Room services takes really long. If you need anything like housekeeping amenities they take really long to bring you anything."

"Staff at the pool bar/bars was great dinner staff was also great. Some of the breakfast staff was not do friendly and pleasant"

"Overall, my stay was good, but I did encounter some rude staff at times. During checkout, they also attempted to add a false charge, claiming my balance wasn’t fully paid because they hadn’t charged enough earlier, which wasn’t true. I’d recommend carefully reviewing your bill before leaving."

"Spa was amazing, room was amazing but it be nice if it had hot water."

"Good staff"