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"Everything was nice and clean. Sincerly regards to all personal ."

"Très agréable séjour dans cet hôtel Propre et personnel courtois"

"The hotel was convenient and very charming but there were ants crawling around on the floor. Not a lot but enough!"

"The hotel is in a perfect location. The staff was amazing and helpful. It is 3 minutes from the tower of Pisa. The rooftop bar is amazing and the staff was fantastic. Would definitely return."

"Grounds are stunning with views in all direction's! Room is nice and big with a gorgeous view. Breakfast buffet is ok, dinner wasn’t that great, especially for the price. Quick 15 minute drive into San Gimignano. Pool area wasn’t open yet when we were there but looks great for when it is! "

"Great location and lovely staff. Transitional and beautiful hotel, we would recommend."

"The only good thing about the hotel is the location, being so close to the central train station. The entrance to the hotel was like a worksite with an area of rubble fenced off - very offputting as a first impression! There was supposed to be a bar (advertised on the hotel website and also throughout the hotel) but this no longer existed. They also advertised an airport shuttle service which was no longer in operation. The air-conditioning units were not working in many of the rooms (I heard three separate lots of people complaining at reception about this. The air-conditioner in my friend's room leaked water. The wall in my room below the air-conditioning unit was stained (and possibly mouldy?) from where the unit had obviously been leaking in the past. I didn't attempt to switch it on. The curtains in my room were simply filthy - grey with multiple stains on them. I advised at reception that the room should not be used for another guest until the curtains had been cleaned or replaced. "

"Nice room. Literally opposite Pisa tower and very close to airport. Nice eateries and bars close by. Room was quite hot so had to sleep with windows open as no fan provided in room."

"A great hotel which is ideally situated. Extremely clean and well-presented with a lovely spa area. The staff were very helpful."