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Reviews of Gurney's Montauk Resort & Seawater Spa

4 out of 5
Gurney's Montauk Resort & Seawater Spa
290 Old Montauk Highway, Montauk, NY

Reviews

8.2

Very good

Rating 10 - Excellent. 302 out of 561 reviews" "
Rating 8 - Good. 111 out of 561 reviews" "
Rating 6 - Okay. 71 out of 561 reviews" "
Rating 4 - Poor. 45 out of 561 reviews" "
Rating 2 - Terrible. 32 out of 561 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

richard

Liked: Cleanliness, property conditions & facilities
front desk staff irritating as can be
Stayed 1 night in Apr 2024

10/10 Excellent

You-me

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Sharnette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 Experience! Highly recommended
Stayed 1 night in Apr 2024

10/10 Excellent

Yousung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very wonderful
Stayed 1 night in Apr 2024

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 2 nights in Mar 2024

8/10 Good

Nemanja

Stayed 2 nights in Mar 2024

8/10 Good

Eugene

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked an ocean view which is across the parking and maybe if u look just right you will see a the ocean so we had to pay an additional $100 for an actual ocean view otherwise the property is great
Stayed 1 night in Mar 2024

8/10 Good

Robert

Liked: Property conditions & facilities
a little overpriced. food outside of scapetta is average at best
Stayed 2 nights in Mar 2024

8/10 Good

John

Stayed 1 night in Mar 2024

2/10 Terrible

walter

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gurney's is located directly on the beach in Montauk, NY. The setting is nice but the prices are high. Our one bedroom room had a nice view but the king bed was soft and saggy - very uncomfortable. The sofa bed was uncomfortable as well. The maid service was superior. The resort fees are high but the yoga was good. The restaurant, Scarpetta Beach, was very overpriced but the service was excellent. I would recommend the Short Rib & Bone Marrow Agnolotti but it costs $39 for pasta.
Stayed 2 nights in Mar 2024

6/10 Okay

Evan, Westbury

Liked: Cleanliness
Stayed 1 night in Mar 2024

8/10 Good

Jungdoo

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

6/10 Okay

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
No heat in my room. Absolutely one of the worst responses to a legitimate complaint of being in a cold room late at night with no where to go. Still haven’t heard back from Expedia or the resort. Paid a lot of money to be sitting and waiting in my coat for the resort to do something.
Stayed 1 night in Feb 2024

10/10 Excellent

anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great weekend
Stayed 1 night in Feb 2024

10/10 Excellent

Roger, Brandon

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Beautiful but overall service less than great
I came here for a quiet get away. They “upgraded” me without me asking BUT to a room that had construction going on outside. I specially asked if there would be noise and they said no they are starting in two weeks. I went to change rooms because I had a bad feeling and the front desk was cold and acted like I had the audacity to ask and that they could down grade me back, when clearly the hotel was not full. Next morning, I get woken up to noise the one day I could sleep in. Took them till 3pm to change my room when I called them at 8am. Also the heat did not work. It was 63 degrees and I was freezing. Poorly managed, No credit or late check out offered or anything no one cared at all. I had to ask for late check out and they gave me only 30 minutes….The new room was lovely but the staff literally does not care about you or your experience at all. The main saving grace is the bath house. It’s epic and amazing and the safe was nice and on top of it, feels high end And the fitness classes with Kat were amazing. Kat went out of her way to provide excellence. The gym was great. The food was really good. Drinks were amazing. The igloo experience is under whelming but nice for a group Overall poorly managed and lack of care from front desk but the property is beautiful. I was bummed because I wanted to do a silent retreat but since I couldn’t be in my room all day I was not able too. Without the room situation 9 out of 10, with the room and how management handled it 4 out of 10.
Stayed 2 nights in Jan 2024

10/10 Excellent

Rebeca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gurney’s is an amazing getaway!
Stayed 2 nights in Jan 2024

10/10 Excellent

christine

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Cindy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Avi, Dix Hills

Disliked: Staff & service
Rooms were not ready before 4. Unfriendly staff at toe reception. Room somewhat rundown. Truly it was one time nice place but now it’s need new management.
Stayed 1 night in Dec 2023

10/10 Excellent

Ja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Vann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always a great stay
Stayed 1 night in Dec 2023

10/10 Excellent

Brianna

Stayed 3 nights in Dec 2023

8/10 Good

Darlene

Travelled with family
Liked: Cleanliness, property conditions & facilities
Gorgeous location!
Stayed 3 nights in Nov 2023

10/10 Excellent

Chris

Stayed 2 nights in Nov 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Stuart Philip

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff are what make this place the breakfast staff amazing and the reception. I travel all over the world and it’s so refreshing to stay outside of the Marriot and Hilton groups. I enjoyed my 4 days there it was fantastic and relaxing well done keep up the work
Stayed 4 nights in Nov 2023

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location, location, location !!!! outstanding views!!! only downside ??? stairs, and alot of them !!! but they do keep you in shape !!
Stayed 5 nights in Nov 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

4/10 Poor

Kerry

Disliked: Cleanliness, staff & service, property conditions & facilities
Thebroom we were in was outdated. There were bugs in the room, NOT bed bugs. The shower has loose falling tiles. The bathroom was teeny tine
Stayed 2 nights in Oct 2023

2/10 Terrible

Taylor

Stayed 3 nights in Oct 2023

8/10 Good

John

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last minute trip from the city for a relaxing getaway. We know the location is perfect and it was, remote relaxed and easy. The best part was the Spa, recently renovated and it was truly nice. 90 min massage was perfect and gym was useful also, nice pool. The room was less than expected, maybe because we had a pet the room was less nice but at Ritz Carlton prices you expect more. Heat was not working, room was just adequate and towels were not good quality. Staff everywhere was very nice and responsive. Due to rain eating venue was limited to one and not able to accommodate all guests with little places to have a drink to wait. Maybe next time we come without our pet and see how it goes.
Stayed 2 nights in Oct 2023

6/10 Okay

Daniella

Travelled with family
We stayed at Gurneys years ago and had a great time. This time is wasn’t as good. The suite wasn’t in good condition. The bathroom was really beat up and the room blah. The staff wasn’t friendly and the inside pool area was too crowded. Visiting the spa was an ordeal. We had to make appointments just to go and check it out. It was a disappointing stay.
Stayed 1 night in Oct 2023

8/10 Good

kerice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A stay to remember and cherish!
I had requested a room with minimal stairs because of my husband's recent knee surgery. Gurney's granted my request by giving us a beautiful room at parking lot level with an ocean view. This was our first stay since the spa and pool area was newly renovated. It is beautiful! We always enjoy our glasses of cognac by the fire pit next to the dining area. Had a wonderful and relaxing visit. The staff is so friendly and helpful.
Stayed 1 night in Oct 2023

10/10 Excellent

Franz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Maximillian, Westbury

Stayed 1 night in Sep 2023

10/10 Excellent

Daina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Daniele

Stayed 1 night in Sep 2023

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Mateo

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything excellent
Stayed 2 nights in Sep 2023

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Fedaa

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Beautiful location on the beach. We had a great room with an amazing view but upon checking into the room we were greeting with an unflushed toilet full of urine and cigarette butts.
Stayed 2 nights in Sep 2023

6/10 Okay

Karol

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 4 nights in Sep 2023

6/10 Okay

Lisbeth Ann

Travelled with group
Eh, the greatest thing about Gurney’s is the location. After being a guest after 10 years, I’m not feeling it anymore. It’s a nice enough resort however, the food at Scarpetta’s is average. There’s no selection and the menu hasn’t changed in forever. The spa is way overpriced and I am a New Yorker. The rooms are beaten up, even though they had a recent renovation. Try it if you want to however, I’ll be finding a new resort to go to in Montauk.
Stayed 3 nights in Aug 2023