All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Nadine, We're thrilled to hear that you're planning to return for a third time! Thank you for your continued support, and we look forward to welcoming you back again!
Rajendra, Thank you for the review! We are thrilled you enjoyed your stay with us and we hope you visit us again soon!
6/10 Okay
Nabil
13 Apr 2024
Liked: Cleanliness
It is clean but needs staff available for maintenance.
Nabil
Stayed 2 nights in Apr 2024
Response from Leena on 15 Apr 2024
Nabil, Thank you for your feedback. We're glad to hear that you found the property clean. We apologize for any inconvenience caused by the lack of staff available for maintenance during your stay. Your feedback is valuable to us, and we'll work to ensure that maintenance staff are readily available to address any issues that may arise in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a smoother experience next time.
6/10 Okay
Hussam
10 Apr 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hussam
Stayed 1 night in Apr 2024
Response from Leena on 15 Apr 2024
Hussam, Thank you for the review. If there is something we can help you with please ask.
The hotel is great . I mostly like the shuttle bus to Mt. Tremblant. Wore my gears , carried my skis and hopped into the shuttle . It is so convenient .
Kevin
Stayed 3 nights in Mar 2024
Response from Leena on 10 Apr 2024
Kevin, Thank you for your review! We're delighted to hear that you enjoyed your stay at our hotel. It's fantastic to know that you found the shuttle bus to Mont Tremblant convenient for transporting your ski gear. We hope to welcome you back for another great stay in the future!
Very beautiful property with good amenities. We booked the suite. Room was clean, spacious n well maintained
Sorav
Stayed 1 night in Apr 2024
Response from Leena on 10 Apr 2024
Sorav, Thank you for your review! We're glad you enjoyed our beautiful property and the clean, spacious suite. We hope to welcome you back soon!
8/10 Good
Samer
7 Apr 2024
Samer
Stayed 1 night in Apr 2024
Response from Feb on 27 Apr 2024
Samer, Thank you for the review. We would love to hear more about your stay so that we can better understand your experience with us and how we can improve for future guests.
10/10 Excellent
Mike
Travelled with family and small children
7 Apr 2024
Beautiful property!!
Mike
Stayed 2 nights in Apr 2024
Response from Leena on 10 Apr 2024
Mike, We're thrilled to hear that you found our property beautiful! Thank you for your positive feedback. We hope to welcome you back again soon!
8/10 Good
Lisa
Travelled with family
5 Apr 2024
Liked: Cleanliness, staff & service, amenities
Repairs required for some floor tiles missing and broken. Should be replaced.
Staff were wonderful!!! Would definitely stay there again.
Lisa
Stayed 2 nights in Apr 2024
Response from Leena on 10 Apr 2024
Lisa, Thank you for your feedback! We appreciate you bringing the issue with the floor tiles to our attention, and we'll ensure they are replaced promptly. We're thrilled to hear that our staff provided wonderful service during your stay. We look forward to welcoming you back for another stay in the future!
6/10 Okay
Sebastian
4 Apr 2024
Liked: Cleanliness
Sebastian
Stayed 4 nights in Mar 2024
Response from Leena on 10 Apr 2024
Sebastian, Thank you for the review. We hope you enjoyed your stay with us and we hope to see you again.
Masha, We're glad you enjoyed your stay! Thank you for the positive feedback. If you plan to visit again, we'd love to host you!
10/10 Excellent
Angela
26 Mar 2024
Angela
Stayed 1 night in Mar 2024
Response from Leena on 15 Apr 2024
Angela, Thank you for the review! We are thrilled you enjoyed your stay with us and we hope you visit us again soon!
8/10 Good
Christie
24 Mar 2024
Liked: Cleanliness, staff & service, amenities
The size of the room was fantastic and staff were lovely. However, everything felt a bit dated. After a long day skiing, it would be nice to have options for signing into a streaming service to watch a movie and relax.
Christie
Stayed 1 night in Mar 2024
Response from Leena on 25 Mar 2024
Christie, Thank you for your feedback! We're glad you found the size of the room fantastic and that our staff were lovely. We apologize if some aspects felt a bit dated. Your comment about having options for signing into streaming services for relaxation after skiing is noted, and we'll consider it for future improvements. We appreciate your input and hope you had an enjoyable stay overall. If you choose to stay with us again, we'll do our best to make your experience even better!
Great location, awesome pricing for space and amenities!
Susan
Stayed 3 nights in Jan 2024
Response from Leena on 25 Mar 2024
Susan, Thank you for your feedback! We're thrilled to hear that you appreciated our great location and found our pricing reasonable for the space and amenities offered. We hope you had a fantastic stay, and we look forward to welcoming you back in the future!
2/10 Terrible
Grant
24 Mar 2024
Grant
Stayed 2 nights in Mar 2024
Response from Leena on 15 Apr 2024
Grant, Thank you for the review. If there is something we can help you with please ask.
10/10 Excellent
Sandro
Travelled with partner
24 Mar 2024
Liked: Cleanliness, amenities
Rustic and clean
Sandro
Stayed 1 night in Mar 2024
Response from Leena on 25 Mar 2024
Sandro, Thank you for your feedback! We're glad to hear that you found our place rustic and clean. We aim to provide a comfortable and inviting atmosphere for our guests. If there's anything else we can do to enhance your experience, please let us know. We hope to host you again in the future!
8/10 Good
Dallas
21 Mar 2024
Dallas
Stayed 2 nights in Mar 2024
Response from Leena on 10 Apr 2024
Dallas, Thank you for the review. We hope you enjoyed your stay with us and we hope to see you again.
We thought the units were spacious and loved the two bathrooms. Our little patio was wonderful and we really enjoyed the hot tub and the games room.
Elisabeth
Stayed 4 nights in Mar 2024
Response from Leena on 21 Mar 2024
Elizabeth, Thank you for your review! We're thrilled to hear that you found our units spacious and enjoyed the convenience of having two bathrooms. It's fantastic that you also appreciated the little patio and had a great time in the hot tub and games room. Your feedback is valuable to us, and we're delighted that you had a wonderful experience. We hope to welcome you back for another enjoyable stay in the future!
Amel, Thank you for taking the time to leave a review! We hope you enjoyed your stay with us!
8/10 Good
vishaldeep kaur
17 Mar 2024
Liked: Cleanliness, staff & service
Property needs little upgrades and it should have more facilities in terms of food
vishaldeep kaur
Stayed 3 nights in Mar 2024
Response from Leena on 18 Mar 2024
Thank you for your feedback. We appreciate your suggestions regarding upgrades and additional food facilities. We'll take your comments into consideration for future improvements. If you have any specific ideas or preferences, feel free to share them with us. We hope to have the opportunity to host you again in the future.
6/10 Okay
paul
Travelled with family
17 Mar 2024
Liked: Cleanliness, amenities
Disliked: Staff & service
Great location and property. Check in seems to be an issue every time. Last visit was given a room that was already occupied. Was very awkward walking into a room with a family allready there. This visit the 4 pm check in time was not accurate even though I had an email at 330 pm saying my room was ready. The first associate we dealt with stated we had no room here. He then back tracked to say we would need to wait an hour. This being 20 min after the room was supposed to be ready. 1 hour later we dealt with a different customer service representative who was very pleasant and was able to get us our room with no issues. This while the previous agent was glaring at us for not going back to his counter. All in all it’s a pretty good hotel that has some internal issue that need to be worked out.
paul
Stayed 1 night in Mar 2024
Response from Leena on 18 Mar 2024
Paul, I'm sorry to hear about the issues you encountered during your check-in process. It's disappointing to hear about the mix-up with your room and the delay in getting you settled. We appreciate your patience and understanding, and I'm glad to hear that the second customer service representative was able to assist you effectively. We will address these internal issues to ensure a smoother experience for our guests in the future. Thank you for bringing this to our attention.
8/10 Good
Thomas
Travelled with family
16 Mar 2024
Liked: Cleanliness, staff & service
Great value, no food options and the bar was closed during the week.
Great staff, very convenient and professional shuttle service to the village.
Thomas
Stayed 1 night in Mar 2024
Response from Leena on 18 Mar 2024
Thomas, Thank you for your feedback! We're pleased to hear that you found our shuttle service convenient and our staff professional. We apologize for any inconvenience regarding the food options and the closure of the bar during the week. We'll consider your comments to improve our services in the future.
8/10 Good
Sitson
Travelled with family, Travelled with family and small children
Sitson, It's wonderful to hear that you enjoyed the hot tub during your stay! We're glad you found it relaxing and rejuvenating. If there's anything else we can do to enhance your experience in the future, please don't hesitate to let us know. We look forward to welcoming you back soon!
8/10 Good
Tatiana
Travelled with family
15 Mar 2024
Liked: Cleanliness, staff & service, amenities
Chateau Beauvallon is a hidden gem very close to Mont Tremblant village. The hotel offers an external swimming pool, external hot tube and internal swimming pool, and an Irish Bar and game room. The rooms are big and comfortable. I really enjoyed spending my days there with my family!
Tatiana
Stayed 4 nights in Mar 2024
Response from Leena on 18 Mar 2024
Tatiana, Thank you for sharing your experience! It's great to hear that you enjoyed your stay at Chateau Beauvallon. The amenities and spacious rooms sound perfect for a family getaway. We're glad you had a fantastic time with your family!
Rooms at this property are large and well appointed, but slightly dated in decor. Staff were friendly, and the shuttle service was great.
christina
Stayed 3 nights in Mar 2024
Response from Leena on 18 Mar 2024
Christina, Thank you for your feedback! We're glad you appreciated the spacious rooms and friendly staff. We'll take note of your comments about the decor for future improvements. If you decide to stay with us again, we hope to provide an even better experience.
10/10 Excellent
Val
14 Mar 2024
Liked: Cleanliness
Val
Stayed 1 night in Mar 2024
Response from Leena on 18 Mar 2024
Val, Thank you for the review. We hope you visit us again soon!
6/10 Okay
Teri
13 Mar 2024
Liked: Cleanliness, staff & service
Teri
Stayed 2 nights in Mar 2024
Response from Leena on 18 Mar 2024
Teri, Thank you for the review. We hope you visit us again soon!
La suite était très bruillante. On entendait la cloche de l’ascenseur constamment et les gens parler dans le couloir. On entendait aussi les gens de la chambre au-dessus. Puis chaque fois que les gens fermait la pour pour aller à l’extérieur, notre chambre vibrait. Pas reposant du tout.
Nathalie
Stayed 3 nights in Mar 2024
Response from Leena on 13 Mar 2024
Nathalie, Nous sommes désolés d'apprendre les perturbations sonores pendant votre séjour. Votre confort est important pour nous, et nous travaillerons à résoudre ces problèmes rapidement. Nous espérons avoir l'occasion de vous offrir une expérience plus paisible à l'avenir.
I would love to see the sauna there. It would be awesome after a long day of skiing. Maybe an option for breakfast too.
Alexey
Stayed 2 nights in Mar 2024
Response from Leena on 13 Mar 2024
Alexey, Thank you for the perfect 5-star review. We are thrilled you enjoyed your stay and hope you visit us again soon!
6/10 Okay
Jill
Travelled with partner
10 Mar 2024
Disliked: Cleanliness
Property was beautiful, room cleanliness was questionable.
Jill
Stayed 2 nights in Mar 2024
Response from Leena on 11 Mar 2024
Jill, We're glad you appreciated the beauty of our property, but we apologize for any cleanliness issues in your room. We take your feedback seriously and will address this promptly. Thank you for bringing it to our attention.
If one wishes a spacious room, helpful staff, free parking, an outdoor hot tub, and a free shuttle to and from the mountain then the Chateau Beauvallon is a great choice. This was my second visit and I would choose it again.
John
Stayed 3 nights in Mar 2024
Response from Leena on 11 Mar 2024
John, It sounds like you had a wonderful experience at Chateau Beauvallon! We're thrilled you appreciated the spacious room, helpful staff, free parking, outdoor hot tub, and shuttle service. Thank you for choosing to stay with us again, and we look forward to welcoming you back for another fantastic visit!
Jeanine, We're thrilled to hear that you had an amazing experience during your stay! Providing clean rooms and a positive experience is our priority. Thank you for your kind words, and we look forward to welcoming you back in the future!
10/10 Excellent
Tracie
Travelled with family, Travelled with family and small children
Great hotel especially for the price! Large rooms, great location and the free shuttle to the mountain was amazing! It came very often the drivers Bruno and Patrick were amazing and so friendly! This hotel is 5 mins from the village and mountain and half the price! I would stay here again next time I’m in the area and I would definitely recommend it
Tracie
Stayed 2 nights in Mar 2024
Response from Leena on 6 Mar 2024
Tracie, Thanks for the great review! We're glad you enjoyed your stay with us, especially the spacious rooms, convenient location, and excellent shuttle service. We'll pass along your kind words to Bruno and Patrick. We appreciate your recommendation and look forward to hosting you again next time you're in the area!
Huanhuan, Thank you for taking the time to leave a review. We apologies for the disturbance the neighbors caused you during your stay. We hope you choose to stay with us again soon!
8/10 Good
Stanislav
3 Mar 2024
Stanislav
Stayed 5 nights in Feb 2024
Response from Leena on 4 Mar 2024
Stanislav, Thank you for the review. We are thrilled you enjoyed your stay with us and hope you visit us again soon!