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"Oldest hotel in Zermatt! - had a lovely corner room with a view of the Matterhorn! Room looked like the pics (with quality swiss heritage decor). Service/reception was excellent and breakfast was delicious! They even called to see if we needed a complimentary pick up/drop off to the train station with their electric vehicle. Reception gave us incorrect info upon our arrival which unfortunately negatively affected one of our activities, but they did acknowledge and apologized multiple times. We enjoyed our short stay before boarding the Glacier Express! "

"Great room and view. Good breakfast. Good staff. Restaurant food is good"

"This place was amazing! They went above and beyond to make things special while I was here proposing to my now fiancé. They had every amenity you could think of, and even ones that you couldn't (ie. a mini taxi to take you to/from the hotel and train station at no cost). Also, everything was in walking distance. With complete honesty, we will be coming back to stay at this place many more times!"

"The room was very clean and beds made daily. The bed was comfortable. It was very quiet and we enjoyed our stay. The continental style breakfast was very good, with delicious bread/rolls/pastries. It was self service, which we prefer. We had a big balcony, which was lovely, though not a great view, due to the location, surrounded by other buildings - though in the centre of town. The decor/furniture was a bit dated and could do with being modernised. However, we had a great stay!"

"Everything was clean, looks newn well maintained rooms/ amenities!! Food was high quality but you should go at the breakfast because i don't think they refilled food after specific time or depending on how many guests are there..?"

"Breakfast is good."

"Everything was good"

"Overall a fantastic place to stay! Breakfast was great. Room was great. We had the cube room. Excellent!"

"Not recommended"