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"This hotel is a 4 star hotel! It is so well kept up. Everything was clean and fresh. The staff was super friendly. What a great breakfast in the morning!! Everything about this hotel exceeded my expectations!"

"The staff is excellent; friendly and always willing to help. The grounds are beautiful and you can see all the natural beauty of Costa Rice. Remember you are in the mountains so be prepared to hike. Make sure to catch the sunset from El Mirador. Pura Vida"

"I forgot my grey sweater either in the bar/ dining table on Sunday night or in room 202 Monday morning. If found, I return on March 2. Allan Roach"

"The room was spotless and updated fixtures in bath. Staff friendly and very helpful."

"We had a wonderful time. The grounds are so well manicured and lanscaped. We loved our lodge. The hot springs and additional acitivites were amazing. "

"From welcoming us for an early check-in to hwlping us book a very early morning taxi to the airport....this hotel and its staff were absolutely amazing. We arrived well before the designated checkin time and were generously allowed to stow our luggage and usw the pool for thw few hours until 2pm. And what a pool! Peacocks just wandering around being beautiful. Iguanas sauntering. After drinks by the pool we checked in and a beautiful park behind the pool.Loved the room and the great air conditioner. A great shower with plenty of hot water. The front desk staff were so helpful and kind. We were so sad that we only discovered this gorgeous place on our last day!"

"We stayed at this resort by chance for one night due to starting our vacation early because of winter weather in the states. I prefer more authentic Costa Rican hotels/resorts vs a chain hotel close to the airport. While the taxi ride was more expensive, I felt it was worth it. It seemed secluded, was quiet, the rooms were extremely clean, there were thermal pools as well as a nice pool area and the included breakfast was definitely a plus! The drinks were delicious and reasonably priced! We had the pleasure of talking with Julian, who was a joy. I always love to learn about different cultures and people from other countries. Would highly recommend this place if you're considering this area. I would love to go back and spend a little more time in this area. My only suggestion is to add a golf cart or something to take people and their luggages to their room. We were at the very back of the resort and it was a bit of a walk with our luggage. All in all a great stay!"

"Everything was amazing at The Hideaway, from the beautiful room to the absolutely breathtaking property and the wonderful staff. We had such a memorable experience here we will never forget. We did the night walk and saw birds, snakes and red eyed frogs! The food was amazing for dinner at each restaurant, and the breakfast was incredible. Don’t hesitate to book here, you will be lucky to enjoy this wonderful environment. "

"This hotel was a great - good value, it is close to the park, the restaurant was excellent, the property was beautiful, and the service was excellent. Moses at the front desk was very helpful, and the restaurant manager was extremely friendly and helpful figuring out how to obtain a replacement camera memory card. "