Ratings based on 806 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia-Verified Reviews
by A verified traveller
Posted 9 Jan. 2020
Good location. Good facilities and activities. Rooms good. Very pleased overall. Buffet breakfast was good but evening buffet not good standard of food - we tried it once. Cleanliness of areas was great.
Comment from Hotel Management
10 Jan. 2020 by Barbara Svehlakova, Sales Manager, Hotel Management
Thank you very much for your feedback.
We are thrilled to hear that our modern facilities and services lived up to your expectations and we look forward to welcoming you again.
Kind regards
by A verified traveller
Posted 6 Jan. 2020
Absolutely brilliant hotel. The rooms are modern and a very good size and the staff are lovely, friendly and very helpful. Really nice addition of a quiet pool away from the kids/family pool and a good selection of bars on site. The hotel is a little walk from the main town but this isn’t an issue and there are lots of great bars and restaurants when you get there. More sun loungers round the pool would have been good but other than that I can’t fault the hotel, we will definitely stay there again
Comment from Hotel Management
7 Jan. 2020 by Barbara Svehlakova, Sales Manager, Hotel Management
Thank you very much for your feedback.
We are delighted to hear that we were able to deliver memorable moments and that you thoroughly enjoyed your stay with us.
It will be a pleasure to welcome you again!
Kind regards
by A verified traveller from New York
Posted 3 Jan. 2020
everything was perfect weather food service friendly staff
Comment from Hotel Management
7 Jan. 2020 by Barbara Svehlakova, Sales Manager, Hotel Management
We appreciate your feedback.
Lovely to hear that everything was to your liking, the weather, the food and the service.
We look forward to welcoming you again!
by A verified traveller
Posted 23 Dec. 2019
Beautiful hotel still as we visited twice this year. Staff made us feel awkward when we asked for something straight forward...not what we expected from the Radisson.
Comment from Hotel Management
23 Dec. 2019 by Carolina Campos, Hotel Management
Dear Guest,
First of all we would like to thank you for your loyalty and for taking the time to send us your opinion which is very important for us
We are very sorry to hear that we couldn't fulfill your expectations this time and hope you can give us a second change to show you how important is for us our guests satisfaction
Please, feel free to add any other comment to help us to improve
Thank you so much
Kindest regards
Radisson Blu Team
by A verified traveller from UK
Posted 22 Dec. 2019
modern, clean and well mainatained facility.
loved the pools and kids had great time playing, only thing I would say needs improvement would be the breakfast menu.
Comment from Hotel Management
23 Dec. 2019 by Barbara Svehlakova, Sales Manager, Hotel Management
Dear Day4u,
Your feedback is much appreciated.
We are happy to hear that our modern, clean and well maintained facilities and the fantastic pools were to your liking.
Great to know that your children had a great time playing.
We hope to welcome you again in the future!
Kindest regards
by A verified traveller from Driffield
Posted 20 Dec. 2019
Food not good enough for a 5 star hotel. Entertainment very poor.
Comment from Hotel Management
23 Dec. 2019 by Barbara Svehlakova, Sales Manager, Hotel Management
Dear Guest,
Your feedback is valued and appreciated.
We are sorry to hear that we did not convince you with the food and entertainment. Rest assured we will follow up on your observations with the management to supervise that everything is up to standard.
We hope to host you again in the future.
Kindest regards
by A verified traveller
Posted 9 Dec. 2019
Excellent hotel, from the friendly welcome as I walked through the door when I arrived, to the helpful staff upon departure the staff could not do enough to help throughout my stay. The room was large, modern and very well appointed, nice balcony with a view over the pool. Alot of activities during the day for those who want to join, beautiful large swimming pools. Lovely breakfast - alot of choice and also gluten free options, omelettes cooked to order. I thoroughly enjoying staying in this hotel. The location is handy, about 15 mins stroll into the town centre.
Comment from Hotel Management
9 Dec. 2019 by Barbara Svehlakova, Sales Manager, Hotel Management
Dear Guest,
Your feedback is much appreciated.
We are delighted to hear that your recent stay with us was excellent and that you fully enjoyed our modernly designed facilities, multiple activities, plentiful breakfast buffet, attractive location and the helpful staff.
We look forward to welcoming you again!
Kind regards
by A verified traveller
Posted 5 Dec. 2019
Love the pool at this hotel and the restaurant is great too. The staff are nice enough but there's not much by way of personal touches - this was our third stay here and this time we bought family but they don't acknowledge you as a regular guest or seem to welcome you back.
Comment from Hotel Management
5 Dec. 2019 by Barbara Svehlakova, Sales Manager, Hotel Management
Dear Guest,
Thank you very much for staying with us again and for sharing your feedback.
We are delighted to hear that you and your family enjoyed the experience.
It will be a pleasure to welcome you with us again in the near future!
Kind regards
by A verified traveller
Posted 3 Dec. 2019
Spacious room huge comfy bed. Lots of sun beds around the quiet area pool.
Not enough signposting - a large hotel but a bit difficult to find way around.
Comment from Hotel Management
5 Dec. 2019 by Barbara Svehlakova, Sales Manager, Hotel Management
Dear Guest,
We appreciate your feedback.
It is a pleasure to learn that you enjoyed the spacious room, the huge comfortable bed and the Quiet pool area.
We appreciate your comment on the signage. The hotel management will follow and check if everything is up to standard.
Warmest regards
by A verified traveller from Frimley
Posted 20 Nov. 2019
The location and rooms. The pool furniture was below the standard expected.
Comment from Hotel Management
21 Nov. 2019 by Barbara Svehlakova, Sales Manager, Hotel Management
Dear Gust,
Thank you very much for your feedback.
We are happy to know that you liked the rooms and location. We are sorry to hear that you found the pool furniture below the standard.
Kind regards
