All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The pool area was great and relaxing! Stay were very friendly and helpful!
Brandy
Stayed 2 nights in Apr 2024
Response from General Manager on 2 May 2024
Dear Brandy, Thank you for choosing SpringHill Suites Moab and for your fantastic review. We're delighted to read about your delightful experience with our pool area. Furthermore, we are pleased our commitment to delivering impeccable service contributed to your enjoyable stay. Creating a comfortable and welcoming environment for our guests is our priority. We appreciate your kind feedback and hope to welcome you back for another relaxing stay in the future. Jolene R StoneGeneral Manager
Clean and roomy! Good breakfast and close to the Arches entrance.
harold
Stayed 2 nights in Apr 2024
Response from General Manager on 21 Apr 2024
Dear Harold, Thank you for your kind words about our hotel; we are delighted you had an excellent stay. We are exceptionally glad that your spacious room provided the comfort you deserve and that our breakfast and prime location also added to the enjoyment of your stay with us. We are glad you loved being at SpringHill Suites Moab and look forward to seeing you again.Jolene R Stone,General Manager
Dear Cheri, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Jolene R Stone General Manager
Dear Greg, On behalf of our team at SpringHill Suites Moab, thank you for the excellent rating. We strive to deliver refreshing, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to our area. Jolene R Stone,General Manager
Flawless, enjoyable experience, great staff and facility!
Randy
Stayed 4 nights in Apr 2024
Response from General Manager on 10 Apr 2024
Dear Randy, Thank you for taking the time to share that your stay at SpringHill Suites Moab was perfect in every way. We appreciate you mentioning how much you enjoyed our beautiful property, comfortable accommodations, and excellent service provided by our attentive associates. We hope we will be your home whenever you are in the area.Jolene R Stone General Manager
Great location. Walkable to many downtown restaurants
Zac
Stayed 2 nights in Mar 2024
Response from General Manager on 3 Apr 2024
Dear Zac, Thank you for choosing SpringHill Suites Moab and for your wonderful feedback. We are pleased to know that you exceeded all of your expectations and that you loved our beautiful property. We are particularly glad that you enjoyed our proximity to the downtown location and was perfect for your needs. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Jolene R Stone General Manager
Dear Rick, Thank you for your fantastic rating! We are pleased you chose SpringHill Suites Moab for your time in the city and even more happy that we exceeded your expectations. We look forward to having you as our guest again soon!Jolene R Stone General Manager
10/10 Excellent
Donald
23 Mar 2024
Donald
Stayed 2 nights in Mar 2024
2/10 Terrible
Casey, Bayfield
22 Mar 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Casey
Stayed 2 nights in Mar 2024
Response from General Manager on 24 Mar 2024
Dear Casey, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Jolene R Stone General Manager
The outside courtyard was wonderful for our family- 4 teenagers. The pingpong table, mulitple hottubs and 2 pools, basketball court, 2 fire pits. It was perfect! Breakfast was great too.
Hillary
Stayed 2 nights in Mar 2024
Response from General Manager on 15 Mar 2024
Dear Hillary, Thank you for your review regarding your stay at SpringHill Suites Moab. We are pleased you and your family enjoyed our excellent amenities and delicious breakfast. Thank you again for your feedback, and we look forward to welcoming you back on your next visit to Moab.Jolene R Stone General Manager
We have stayed here numerous times. We love the many pools and the breakfast is great. The rooms are clean and spacious. The staff is very friendly.
Steven
Stayed 2 nights in Mar 2024
Response from General Manager on 10 Mar 2024
Dear Steven, Thank you for returning to SpringHill Suites Moab. The highest compliment we can receive is a guest who keeps coming back time after time. We are glad our stunning outdoor pools and the breakfast were such a memorable part of your visit. We look forward to your next stay and until then, wish you safe travels.Jolene R Stone General Manager
Great place to stay in Moab especially with kids. It is the most tucked away from the main strip with the best views!! And the pools area is extensive with lots of hot tubs and fire pits. So much fun for kids after a long day hiking Arches and Canyonlands. Stayed here twice now and I see no reason to go anywhere else.
Kristina
Stayed 2 nights in Feb 2024
Response from General Manager on 21 Feb 2024
Dear Kristina, Thank you for choosing SpringHill Suites Moab once again. It is great knowing you experienced another wonderful stay with us. We enjoyed serving you and your kids and look forward to welcoming you back again soon.Jolene R Stone General Manager
If you're on the fence about staying here - do it! The only reason not to is if you want to be in the heart of downtown. This property was thoughtful from the first minute we checked in (one parent, one teen and 2 dogs). They have a pretty decent/healthy room service dinner menu that includes beer and wine; food can be delivered to your room or the lovely dining area. We stayed here during the winter; the summer would be a blast. The pool area is adjacent to the dining and patio area, which makes it easy for parents to keep an eye on their kids. The laundry room is immaculate; it requires quarters but there's an ATM on the 1st floor and the front desk gives you quarters. There's a nicely landscaped path behind and next the hotel for walking dogs. Rooms and public areas are very nice and new. I stayed at the other suites hotel in Moab two nights before this stay and the other property is *much* older. Stay here instead! I'd happily come back just to hang out at this one - it's lovely!
Dear Estrella, Thank you for the wonderful rating for SpringHill Suites Moab. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.Jolene R Stone General Manager
Dear Fania, Thank you for choosing us and taking the time to post a wonderful review. We are delighted to have exceeded your expectations. It was our pleasure accommodating you, and we hope you will make SpringHill Suites Moab your home away from home whenever your travels bring you to our city. We look forward to your next visit.Jolene R Stone,General Manager
6/10 Okay
Verified traveller
2 Jan 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
The rooms are poorly designed. The bedroom area is narrow and the toilet area is so small that you have to move the door to sit down. They mounted a smoke detector over the bed and it lights up every 10 seconds. It's very distracting in the dark of night.
Verified traveller
Stayed 3 nights in Dec 2023
Response from General Manager on 9 Jan 2024
Dear Guest, Thank you for your review. We regret our accommodations did not meet your expectations, and we apologize for the inconvenience you had in your room. We appreciate you sharing your observations so we may improve going forward. We value your business and hope to have another chance to host you again. Jolene R Stone,General Manager
Marriott quality hotel- clean, very courteous staff, good parking, great pool area, good breakfast, good location, good room layout, good pull out bed.
Quiet- hotel was full and i didnt hear any neighbors.
But the beds were hard. Not just firm, hard. We played rock paper scissors to see who got to sleep on the couch. It was comfy.
Dear Bala, Thank you for choosing us and taking the time to post a review. We are delighted to have exceeded your expectations. It was our pleasure accommodating you, and we hope you will make SpringHill Suites Moab your home away from home whenever your travels bring you to our city. We look forward to your next visit.Jolene R Stone General Manager
10/10 Excellent
Michael, beverly hills
22 Dec 2023
Michael
Stayed 1 night in Dec 2023
Response from General Manager on 12 Jan 2024
Dear Michael, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at SpringHill Suites Moab. We hope to have the pleasure of doing so again on your next visit to the area.Jolene R Stone General Manager
Dear Edgardo, Thank you for the perfect rating. We are glad you had a wonderful time at SpringHill Suites Moab. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Jolene R Stone General Manager
Dear Luke, Thank you for choosing SpringHill Suites Moab. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Jolene R Stone General Manager
8/10 Good
Ashley
11 Dec 2023
Ashley
Stayed 2 nights in Dec 2023
Response from General Manager on 31 Dec 2023
Dear Ashley, We are happy you chose SpringHill Suites Moab for your recent visit. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Happy Holidays and Happy New Year!Jolene R Stone General Manager
4/10 Poor
Austin
Travelled with partner
11 Dec 2023
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Besides the bed being hard as a rock and thermostat not working it was a pretty good experience
Austin
Stayed 2 nights in Dec 2023
Response from General Manager on 11 Dec 2023
Dear Austin, Thank you for being our guest and sharing your feedback. We sincerely apologize for not meeting your expectations and the issues you encountered with your room. Our front desk is available around the clock to address matters such as this, and we are always happy to do whatever we can to make your stay as comfortable as possible. We appreciate your business and regret that we did not provide you with a comfortable visit. Thank you for bringing this to our attention. We hope you will give us another chance to provide you with the relaxing stay you deserve.Jolene R Stone,General Manager
Dear Chanjoo, Thank you for the nice rating. We are glad you had a wonderful time at SpringHill Suites Moab. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Jolene R Stone General Manager
The hotel was wonderful. The staff was very friendly and helpfull. The room was clean but had a little damage from wear and tare but nothing major. The sofa cushions in the suit were dirty but the room and bathroom was spotless. The breakfast was great and different every day of our 3 days
Alecia
Stayed 3 nights in Nov 2023
Response from General Manager on 29 Nov 2023
Dear Alecia, Thank you for your review regarding your stay at SpringHill Suites Moab. We are pleased you enjoyed our spotless accommodations and the courteous service provided by our associates. However, we apologize for the concern you outlined with your room. Your comments will be shared with the appropriate individuals to ensure a better outcome going forward. Thank you again for your feedback, and we look forward to welcoming you back on your next visit to Moab.Jolene R Stone General Manager
This hotel is outstanding. The facilities are great. Breakfast was wonderful. Staff is very friendly and helpful. The teenagers loved the pool, hot tub, ping pong and basketball court. Pull out trundle mattress was pretty thin but worked for 14year old. But overall just a great place and would love to stay there again if we plan a trip to Moab.
Crystal
Stayed 2 nights in Nov 2023
Response from General Manager on 5 Jan 2024
Dear Crystal, Thank you for taking the time to share your impressions of our hotel. We are glad our associates helped to enhance your time with us and that you enjoyed our delicious breakfast offerings and all the amenities we provide here. We will share your compliments with our entire team. It was a pleasure hosting you at SpringHill Suites Moab, and we look forward to your next trip to the area. Jolene R Stone General Manager
Dear Mee, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at SpringHill Suites Moab; we hope to see you again soon. Jolene R Stone General Manager
Very convenient clean, good breakfast and pool and hot tubs.
Gregory
Stayed 3 nights in Nov 2023
Response from General Manager on 13 Nov 2023
Dear Gregory, Thank you for the review of your stay at SpringHill Suites Moab. We are pleased you enjoyed our spotless accommodations and delicious breakfast. We also appreciate you mentioning our refreshing pool. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Jolene R Stone General Manager
Very nice, pleasant and courteous staff. Clean room with free breakfast and they served early. It did gave a good impression to me and my family to book all our next vacations with Spring Hills Suites by Marriot. This one in Moab is definitely a perfect place to book for those going for the ARCHES for it is so close to the main entrance like about 3-4 mins drive. We love the place and we enjoyed our stay.
Ma Lourdes Yvonne
Stayed 1 night in Nov 2023
10/10 Excellent
Vickie
8 Nov 2023
Vickie
Stayed 1 night in Nov 2023
Response from General Manager on 29 Nov 2023
Dear Vickie, Thank you for choosing SpringHill Suites Moab. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Jolene R Stone General Manager
Dear Traci, Thank you for the perfect rating of your time at SpringHill Suites Moab. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area. Jolene R Stone General Manager
The Hotel is located really close to Arches National Park.
Ernesto
Stayed 1 night in Oct 2023
Response from General Manager on 3 Nov 2023
Dear Ernesto, Thank you for the review of your stay at SpringHill Suites Moab. We are pleased you found our location near Arches National Park to be ideal for your plans. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Jolene R Stone General Manager
Last minute booking for the night. front desk staff was lovely, great room, clean and comfortable!
Breakfast the next morning had everything we needed.
Dear Gagandeep, All of us at SpringHill Suites Moab appreciate your excellent rating. We are glad you had an enjoyable stay and would love to see you again soon. Jolene R Stone General Manager
8/10 Good
Amanda
Travelled with family
23 Oct 2023
Liked: Staff & service, room comfort
Family friendly
Neat area. Room was very nice for a family of 5. Bathroom had a sewage smell that came and went. The pool area was fantastic although the waterfalls on our part didn’t work and one hot tub was cold.
The fire pits were great and they offered s’more fixings on Saturday night which was nice. The morning breakfast crew worked very hard to keep food stocked. It was a busy morning!
Amanda
Stayed 1 night in Oct 2023
Response from General Manager on 25 Oct 2023
Dear Amanda, Thank you for taking the time to share about your experience. We are glad you were impressed with our attentive service, well-appointed accommodation, and beautiful pool. Additionally, we appreciate all your remarks, the positive as well as the things that would have enhanced your time with us. It was a pleasure hosting you at SpringHill Suites Moab, and we look forward to having you back soon. Jolene R Stone General Manager
Very nice property, excellent staff, pool area and location
Patrick
Stayed 2 nights in Oct 2023
8/10 Good
Jesus
10 Oct 2023
Liked: Staff & service
Room was kind of dirty and there were cockoraches
Jesus
Stayed 2 nights in Oct 2023
Response from General Manager on 10 Oct 2023
Dear Jesus, Thank you for choosing SpringHill Suites Moab and sharing your review. We are happy you enjoyed your time with us. However, we are sorry for the cleanliness concerns you encountered in your room. We always want to exceed our guest's expectations; therefore, we are disappointed this did not happen during your visit. Your comments have been shared with the appropriate individuals, and we are grateful for the feedback. We would welcome another occasion to provide you with the seamless hospitality we are known for.Jolene R Stone General Manager
Dear Tina, Thank you for taking the time to share that your stay at SpringHill Suites Moab was perfect in every way. We appreciate you mentioning how much you enjoyed our beautiful accommodations and friendly staff. We hope we will be your home whenever you are in the area.Jolene R Stone General Manager
Nice comfortable facility with great amenities and location. Ample convenient parking with generous spaces. Very well trained staff. Everything you’d expect from a Marriot affiliated facility. My only disappointment is the complimentary breakfast offer is very generic and bland tasting with poor choices. I usually skip the breakfast and go elsewhere to have some choices for a full breakfast.
Ramon
Stayed 3 nights in Sep 2023
Response from Liz Denton on 18 Sept 2023
Thank you for taking the time to give us feedback in regard to your stay with us. We are pleased to see that you enjoyed your time while at our property. I will be sharing your insight with the breakfast options.We hope you will stay with us again if your travels bring you back to the Moab area.