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"Goo"

"Yes"

"The room was spacious and clean. When I checked in there was a mix up about my booking as I had booked off an online retailer. I had to show my phone app to confirm that I had a room booked as the hotel could not find my reservation on their system. We had requested a later check out and was told we could check out at 12 pm. The next day we got a call at 11:00 am asking us to check out. When I explained that we had been told we could check out at 12 the staff member told me nothing was written to indicate that and became argumentative with me. I told her that perhaps the staff just forgot to write it down on my file but yet she just kept saying well it wasn’t written down. Anyway the hotel itself was good but wasn’t totally pleased with the service. I don’t think I would stay here again as there are other great hotels with similar pricing in the area. "

"all ok, but there is space for improvement"

"Great location. Near Shi Lin market "

"Very big property with lots of rooms. Stayed in the family room with two beds; there was also a dining table sitting area next to it. Clean room. Friendly staff. Parking included. Convenient location, easy to walk to subway entrance."

"The property is old and not extremely well maintained. But the rooms are clean and spacious. Its biggest advantage is location! You can’t beat that. It’s extremely convenient. There’s a laundry room on the 6/F but only one washer and one dryer and the hours are 9am-10pm. It’d be great if there’s more machines."

"I stayed here for 6 nights and the hotel was wonderful. The location is convenient for getting around and there are plenty of restaurants and coffee shops close by. The staff were all very polite, friendly, and happy to help when they could. I will definitely stay again if visiting."

"Staff are professional and friendly for sign seeing areas and how to get there, hotel is located at a great location- walking distance to metro and restaurants and department stores, property is clean and the buffet is excellent and I would give it a truly five star."