Cottage

Reviews of Casa de Piedra

3 out of 5
Casa de Piedra
Calle Julio Goetche S.N., Barrio La Magdalena, Mindo, Pichincha

Reviews

8.4

Very good

Rating 10 - Excellent. 40 out of 80 reviews" "
Rating 8 - Good. 21 out of 80 reviews" "
Rating 6 - Okay. 12 out of 80 reviews" "
Rating 4 - Poor. 4 out of 80 reviews" "
Rating 2 - Terrible. 3 out of 80 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hosts, bird life in grounds, delicious breakfast, perfect location. Room was clean, and just as pictures show. Would definitely stay again. Celebrating new years with owner , staff and guests a bonus.
Stayed 2 nights in Dec 2023

10/10 Excellent

Andrew

Travelled with family
Great place to stay if you want to be close to town. The staff was great and always willing to help out. We had a great time and highly recommend Cada de Piedra.
Stayed 3 nights in Dec 2023

4/10 Poor

Diana

Travelled with family and small children, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Hicimos reserva en este lugar ya que creímos haber encontrado una buena oferta en Expedia en cuanto al precio en comparación a otras propiedades con características similares. Sin embargo, la pésimo administración y calidad del servicio indispuso nuestra estadía incluso antes de haber llegado al solicitar pagos por adelantado en fechas anteriores a las mostradas en Expedia, perder recibos de pago, llamar para cambiar las características de la reserva y querer subir el precio sin avisarnos todo esto con el "afán de ayudarnos", finalmente dar un trato por demás irrespetuoso y hasta sexista en el momento de recibir nuestra queja. Las habitaciones que recibimos en el tercer piso no fueron las más cómodas para una familia y menos las más seguras para una niña de 3 años. El baño es pequeño e incómodo es imposible regular el agua caliente o fría, el agua se calienta tanto que hasta te quema. No tiene servicio de restaurante como lo indica en Expedia. Lo que rescataría de este lugar son los espacios verdes que son muy bonitos, el lugar es limpio y ordenado, el desayuno al aire libre es agradable y la piscina en horas de la tarde.
Stayed 2 nights in Aug 2023

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Grounds at the hotel are really beautiful. You can see lots of birds and even a resident agouti. The hotel is conveniently located a 5 minute walk from Mindo square with lots of restaurants and amenities. Staff is very friendly and helpful and can book excursions for you. Breakfast is really good with a variety of items served.
Stayed 3 nights in Jun 2023

6/10 Okay

Arystanbek

Travelled with family
I bought my stay via Expedia, and was asked to pay VAT tax at the property, what I denied, and also I was asked to pay additional 10 dollars for the 2 old baby breakfast. However, breakfast was very simple and plain. Overall location is OK, though I would say too much of aggressive sale.
Stayed 1 night in May 2023
Response from HG on 16 May 2023
Thank you for the visit and comments. Youve made a booking for 2 people. Nevertheless the accommodation is for up to 6 people. You requested and additional breakfast for 7th person who was not accounted for, and it was served, hence the 10 additional charge.

10/10 Excellent

Christian

Stayed 1 night in Aug 2022
Response from Henry on 20 Dec 2022
Muchas gracias por visitarnos en Mindo. Nos alegramos que hayan disfrutado de la hospitalidad de Casa de Piedra.

6/10 Okay

Daniel, DPO AA

Travelled with family
Disliked: Amenities
I didn’t think this place proves good value for money. The “cabins” are mostly small, rustic rooms. The tin roofs are super loud when it rains. The showers are electric so lukewarm water at best. And there is no restaurant; you can order a meal with a 2 hour reservation. The property does not have parking spaces - street parking only.
Stayed 1 night in Jan 2022

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
-La habitación estaba muy bien y limpia -La atención fue regular -El espacio de la piscina puede ser mejorable.
Stayed 1 night in Jul 2021
Response from Henry on 20 Dec 2022
Muchas gracias por visitarnos

2/10 Terrible

Andrés, Quito

Travelled with partner
Disliked: Staff & service
La reserva la cancelaron y nos dejaron sin estadía. Nos dijeron que por llegar tarde habían cedido la habitación inclusive avisando con anterioridad que íbamos a llegar tarde. Además de que la atención al momento de llegar fue descortez.
Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Stayed 1 night in Sep 2020

8/10 Good

ALFREDOADUM, quito

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Was good!! The bungalows are very cool! The breakfast too and the owners too
Stayed 2 nights in Aug 2020
Response from Henry on 26 Aug 2020
Thank you very much for the comments Alfredo. We are delighted to know you have enjoyed your stay with us. Warm regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Not what I expected but overall good experience
Overall good experience. Staff is very polite and helpful but the check in process was very slow. It took us 45 minutes of wait. The bungalow we got was nice and clean. However, we did not have water due to some problems with the water main supply. The hotel water reserve did not work on our place. Breakfast was good.
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent coffee and cleanliness 👍
Stayed 2 nights in Feb 2020
Response from Henry on 20 Dec 2022
Thank you very much for the comments and for visiting us in Mindo

8/10 Good

Mashon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and peaceful - exactly what I needed!
I only stayed at Casa de Piedra one night but it was exactly what I needed. Quiet, clean, and comfortable with friendly staff and a great location. It was quite an easy walk into the main town with all the shops and restaurants. But just out of the way enough to be very tranquil and peaceful.
Stayed 1 night in Jan 2020

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mindo was beautiful and so was the experience at Casa de Piedra. Henry and his staff were incredibly accommodating when my booking changed and I needed new accomodations. The breakfast was delicious with homemade jam and manjar de dulce. My only complaint is that while the showers aren't cold, they aren't exactly hot either. Overall, I would highly recommend staying there.
Stayed 4 nights in Dec 2019

10/10 Excellent

Suzanne, Toronto Ontario

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was overall amazing, beautifully well maintained grounds , amazing attention to detail and fantastic breakfast
Stayed 7 nights in Oct 2019
Response from Henry on 4 Nov 2019
Dear Suzanne, Thank you so much for your visit and the review. We are delighted to know you have enjoyed the hospitality at Casa de Piedra. We are honoured having you as a guest. Have a lovely week.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Respite
Excellent accommodations in the heart of Mindo. The deluxe private bungalow was both charming and accommodating with an easy walk to all that Mindo has to offer. Staff was knowledgeable and service was excellent. With many hostels and economical options available in Mindo, I would still recommend Casa de Piedra to friends and family, and am looking forward to visiting again!
Stayed 1 night in Aug 2019
Response from Henry on 4 Nov 2019
Thank you so much for the review. It´s great you have enjoyed the visit to Mindo, The Bungalows are almost entirely hand made and with an exclusive deco inspired by nature. Indeed we are conveniently located. Once again thank you for choosing us. We look forward to welcoming you again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Unique look, beautiful park like setting, very good breakfast, owner very helpful and speaks English well and at least some French.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa de Piedra, like Mindo overall, went well past my expectations. We stayed in one of the private bungalows and if was gorgeous. Everything was handmade and just beautiful. It was very peaceful and tranquil. The staff treated us like family and made a very effort to communicate in English. At breakfast I was served the best eggs I have ever eaten along with fresh pineapple juice and jam with fresh baked croissants. I highly recommend this property. It is away from the central part of Mindo so there was no noise but still only a 5 minute walk from the main street. If I come to Mindo again I will definitely be staying here a second time.
Stayed 1 night in Aug 2019

2/10 Terrible

Manuel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noooooo
They sell themselves as a 3.5 star hotel. Believe mi its not even a .5 star hotel. I had to pay extra to get a more decent room.
Stayed 1 night in Jul 2019
Response from Henry on 30 July 2019
Thank you for your visit. We are sorry to hear you have not enjoyed your accommodation. It´s filled with hand made details and surrounded with a beautiful nature. There are also 2 spacious living rooms to be enjoyed. Most of our guests have enjoyed their stay, including embassies. We are not a corporate hotel, each room has an exclusive decoration inspired by nature. Have a happy life.

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019
Response from Henry on 30 July 2019
Thank you for visiting us and for the review. It´s great you have enjoyed visiting Mindo

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time! I will come back. The staff is amazing and the location is perfect. The river flowing in the background is too peaceful!
Stayed 1 night in Jun 2019
Response from Hery on 12 June 2019
Tank you so much. We are delighted to know you had an amazing time with us. e are very lucky to be surrounded for an amazing nature. A great pleasure having you. Always welcome.

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019
Response from Henry on 16 May 2019
Thank you very much for the review. WE do hope you have enjoyed the hostility at Casa de Piedra.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Each room is unique and extremely clean. The staff is super friendly and helpful.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2019

8/10 Good

Jeff, Washington, US

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the smaller cabin which wasn't spacious but fine for a few nights for our family of four. Only real complaint is the electric shower head heater doesn't work well so luke warm trickle showers at best. Pool isn't heated either so depending on the weather might be too cool to use. The owner Henry was very pleasant and helpful. Great food there as well.
Stayed 3 nights in Dec 2018
Response from Henry on 19 Jan 2019
Thank you very much for the feedback Jeff. Sorry the shower was not powerful enough, unfortunately there is not much pressure of water in Ecuador. The swimming pool is au naturel and the water is changed on a weekly basis, with an average temperature of 25 Centigrades, ideal for swimming. It might be cold for some people, but still pleasant enough for swimming even during night time for others, even for children. We are delighted to know you have enjoyed the hospitality at Casa de Piedra.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2018
Response from Henry on 19 Jan 2019
Muchas gracias por el generoso comentario. Lo apreciamos mucho. Un buen día.

8/10 Good

Joseph G Ward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great host, lovely place.
I found Henri to be a gracious and helpful host. The breakfast choices were delicious, the location to town is fine ( it is a small town so everything is close), the wifi was good and the setting of the property is lovely. I would recommend this place.
Stayed 7 nights in Nov 2018
Response from Henry on 14 Nov 2018
Thank you very much for the comments Joseph. We are delighted to know you have enjoyed your week-visit to Mindo.

10/10 Excellent

Rene, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay at Casa de Piedra. Henry was so helpful in every way possible. The place is 2 minutes walk from the town centre. Very clean and tastefully decorated. We saw so many birds right from our window and patio. Will definitely recommend this place to any one visiting Mindo.
Stayed 1 night in Jul 2018
Response from Henry on 17 July 2018
Dear Rene, Thank you very much for the reply. We are delighted yo know you have enjoyed staying at Casa de Piedra. I´s been a real pleasure hosting both of you. Always welcome.

6/10 Okay

traveler, Jacksonville, FL

Disliked: Property conditions & facilities, room comfort
You won’t get what you see as advertised
The only lady working tried her best but she had to do it all. We booked two rooms with private bathroom. Instead we received an area with two rooms sharing the same bathroom. She remarked that she will do it only because there no any other guests. Did not really understand what she meant by that. But we did not get the rooms we booked. There were too many rules like You can’t access your room with shoes. Which could be understandable but still inconsiderent. Asked for more towels because were going to the pool and the request was ignored. The location is ok. The surroundings are beautiful. But it wasnt a pleasant experience and wont reccommend anyone there.
Stayed 1 night in Jul 2018
Response from Henry on 4 Aug 2018
Thank you for your comments, sorry it was not a pleasant experience for you. We have made clearer which rooms have private bathroom and the ones which have shared bathroom to avoid confusions.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2018
Response from Henry on 20 June 2018
Thank you for visiting us in the Cloud Forest. We hope you have enjoyed the visit.

6/10 Okay

Carol

Liked: Cleanliness, property conditions & facilities
Hotel was comfortable and nice only we were disappointed to have a shared bathroom which was only available on small print on the booking which also shows 'private bathroom' so was a little confusing. Breakfast doesn't start until 8am either which is a little late for us.
Stayed 1 night in May 2018
Response from Henry on 22 June 2018
Thank you for the comments Carol. We do hope you have enjoyed the hospitality at Casa de Piedra and the visit to Mindo. We serve breakfast from 8:00 to 10:00 because is the time most people prefer. In our experience, the majority of people choose to have breakfast after 9:00. Sorry about the confusion with the bathroom.

4/10 Poor

Erin

Liked: Staff & service
Disliked: Room comfort
The room was advertised as having a private bathroom and did not. It is a very small room and one of us had to climb over the other to get out of the bed as the roof line was very low. The grounds were very nice and breakfast was good.
Response from Henry on 20 June 2018
Thank you for the comments Erin. We hope that the over all experience has been good. We have different types of rooms to choose from, sorry if your room was small for you.

10/10 Excellent

Rhe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty much paradise.
This place is absolutely amazing!!! It's in a great spot alongside the river, is super peaceful, and the staff and dog (Sasha) there are incredibly friendly. The Wi-Fi worked great, showers were hot, and breakfast was one of the best we've had in our travels (eggs, home made buns, fresh fruit, fruit juice, fresh jams, butter, coffee, & tea). The only negative thing was that despite what the write-up here says, there is no private bathroom in the lodge. There are 3 seperate keyed bedrooms to one bathroom per floor. Although we were disappointed with this at first, it ended up not being an issue at all.
Response from Henry on 20 June 2018
Dear Rhe, Thank you very for the nice comments. We are delighted to know you have enjoyed the hospitality at Casa de Piedra. We have a super friendly staff, including Sacha, she loves visitors. Indeed we have a superb location in front of the river and surrounded by list nature. Sorry about the bathroom, we are dealing with Expedia in order to make sure the information is clearer. Happy travels. Always welcome.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Very nice place to stay
Hotel Casa de Piedra was very nice however I would recommend a few changes like having more pathways leading from the reception area to the cabins and to the pool as heavy rain tends to cause mud and harder to try and keep place clean of shoe prints. Personnel very pleasant and accommodating. Due to very wet weather many insects found inside the cai. Jncluding spiders so may need to have bed netting installed as my husband was bitten by mozzies all over his arms and legs. Otherwise this hotel is great and very near main part of town.
Stayed 2 nights in Apr 2018
Response from Henry on 10 Apr 2018
Thank you very much for the feedback, we are pleased to hear you have enjoyed staying at Casa de Piedra. Sorry to hear about the unpleasantness due the bad weather conditions, it is very unusual at this time of the year. But then, there is strange weather conditions right now everywhere, even in Europe. We hope your husband is feeling better. Hope you are enjoying the rest of your trip.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casa de Piedra Paradise
Casa de Piedra is a bit of paradise in Mindo. It is a short walk from the main Plaza. It is a quiet location with meditative sounds of birds and stream nearby. The grounds are beautiful with tall stands of bamboo, fruit trees and flowers. The staff friendly and attentive. The coffee and breakfast excellent.
Response from Henry on 10 Apr 2018
Dear Stephen, Thank you very much for your lovely comments. We are delighted to learn you have enjoyed the hospitality and the lovely surroundings at Casa de Piedra. It has been a pleasure hosting you at hour lodge, we try to make sure every guest feels at home and enjoy the holidays. Always welcome. Happy travels.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Good getaway but details still to work on
Location is convenient, clean and good atmosphere. A bit disappointed when I looked at our room that did not have private washroom that we requested of. Would be nice a warm pool. Breakfast was delicious. Overall, good place to stay.
Stayed 2 nights in Jan 2018
Response from Henry on 21 Jan 2018
Thank you for you feedback. Indeed we have a very convenient location, very near to Mindo centre, yet it feels miles away from it. We do have 2 options for accommodation: rooms with private bathroom and rooms with shared bathroom, there even bungalows with private terrace. We provide what the clientes choose. We are delighted to know you have enjoyed the hospitality at Casa de Piedra.

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casa de Piedra
Beautiful hotel and lovely place to stay. Not much worthy of mention in Mindo itself, but a good launch spot for the adventure activities in the are.
Stayed 1 night in Dec 2017
Dear Susan, Thank you very much for your nice comment. We hope you have enjoyed the hospitality at Casa de Piedra an the visit to Mindo. Happy travels.

10/10 Excellent

Regina, Cuenca, Ecuador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lush setting and very friendly management.
I visited Mindo for bird-watching and sightseeing. Henry at Casa de Piedra provided me with a map to all the attractions I'd come to see. His directions were clear and his suggestions helpful.
Outdoor Patio
Pool
My Single Room
Cabin Stairs

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The staff were super friendly and helpful with anything I needed. They helped me book activities and when the ATM wasn't working they helped me with getting money. The room was very nice and it was great to sit on the balcony and relax, watching hummingbirds. Quiet and great location. Would stay here again.

8/10 Good

Philip, calgary canada

Liked: Cleanliness, staff & service, property conditions & facilities
great BNB
For the price it was excellent pool was a little cool but nice to have.very small town and easy o get around.

10/10 Excellent

Jessica and Jon, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A warm and friendly family-run lodging
My brother and I had a fantastic time at the Casa de Piedra in Mindo. We enjoyed the clean and cheerful facilities and lush grounds as well as our interactions with the friendly staff and fellow patrons. Sara, the host/receptionist, was wonderful. She made our stay very special and helped us plan our excursions to make the most out of our brief visit. Her piña coladas are epic! Not to be missed is the Tarabita (cable car)/hike to 7 waterfalls and bird watching in the wee hours of the morning (soooo many birds!). We had only 24 hours, so couldn't fit in the butterfly sanctuary, rafting, and zipline. Lots to do in Mindo and Casa de Piedra is well-situated to accomplish all these things.

10/10 Excellent

Stephanie, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but Good
We were in Ecuador as it was a bucket list destination and we needed a place in the area and this did it for us, the place is great, defo worth trying it out.

8/10 Good

Garreth, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little town and nice place to stay
We stayed one night and met the owner Henry. He has excellent English which is always a bonus for us non Spanish speaking. He gave us an over view of the town, where to eat, what to see etc. He sells tickets to the cable car, waterfalls and other attractions at the same price as if you were to buy elsewhere. We were given a choice of three double rooms. We opted for the one that was west facing. It was smaller but nice and comfortable in the chalet. The only slight issue was the shower was a little small and sometimes tempermental temperature wise. Breakfast was good and filling and had delicious homemade jam. If you are lucky you'll see some of the wonderful local wild life in the garden.
Response from Henry on 26 Sept 2015
Thank you very much for the comment Garreth, it's highly appreciated. We are glad to hear you have enjoyed your stay @Casa de Piedra and the beautiful nature surrounded us.

8/10 Good

Geraldine, St. Paul

Liked: Cleanliness, staff & service
Beautiful spot in Mindo
WE stayed one night at Casa de Piedra as we arrived a day early in Mindo. It is a beautiful spot with a nice pool. Good breakfast. The room is very small, cramped and on the main floor so smells damp. The bathroom is shared by 3 rooms.The owner and staff are very friendly and helpful. There was a tear in the screen so mosquitos could get in and my husband got bitten up.
Response from Henry on 26 Sept 2015
Thank you for the visit and the feedback Geraldine. We hope you enjoyed your stay in Mindo. Sorry to hear about the mosquito bites. We have checked the screens. Regarding the rooms, we have several choices that include rooms with private room; they are also larger. Clients always have a choice. Please bear in mind you we are in the Cloud Forest, in one of the most beautiful & bio-diverse places on earth. Also one of the most humid places on earth, hence the aroma of damp is all around us

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
The staff were accommodating and helpful. The setting is relaxing and the breakfast was good. The room was adequate for the price.

10/10 Excellent

Steven, Boston, MA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My only complaint was that we only stayed 2 days!
Henry was an INCREDIBLE host to my husband, friend and me. He helped us to make the most of our time in Mindo-- arranging a tubing trip (do not skip this!)-- pointing out a cafe for live music-- giving us directions to the Casa Amarillo for hiking-- and ensuring we made it on the chocolate tour. He helped us with Spanish when we had some travel challenges and needed to rearrange plans. He and his staff made us great breakfast, drinks that were all too good, and were so friendly and accommodating. And, to boot- the location couldnt have been better- private, yet a stone's throw from the town. I'd go back in a minute!
Response from Henry on 26 Sept 2015
Thank you so much for the generous comment. It was a joy hosting you & your party. We hope you have a great time in Ecuador. Always welcome

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospitalidad
Muy buena atención y la limpieza de primera, las habitaciones muy comodas, la ubicación muy buena, los servicios adicionales son buenos y se tiene mucha paz y tranquilidad
Stayed 4 nights in Nov 2023

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023