Paul was extremely pushy wanting free early checkin and late checkout. This is extremely stressful when you are at our doorstep asking for this. You did not check out until later in the day, using our home like it was yours to do with as you please. He was so disrespectful of our time and money the whole time. You would not do this at a hotel or your home would you? We had to pay our cleaning staff double for coming back, breaking their schedule, with no consideration for anyone. We are in a small town with limited resources trying to provide our dear guests with an affordable getaway. Paul also left garbage everywhere that we had to pay for to take out as the town does not have a garbage collection service. He did not follow any of the rules at all, had complete disregard for anyone else's time and costs. The fridge is fine and the cleaner is used for YOUR safety and cleanliness as in every cottage. If you want ultimate luxury, you should be paying for it, not demanding it from a low cost, beautiful, and very loved cottage that you chose to pay very favourlable rates for. Our home is for everyone to enjoy, not take advantage of.

Hi Arlene, we are sorry to hear that. However, you did say initially that you are happy to have pets around and as we are a semi-rural cottage, other neighbours do also have pets. We expect you to discuss with any neighbours if you want to have your pets in contact with their pets, that's all it really takes. By your initial response that all was ok seems to have been spoiled that your and our neighbour's dog did not get along and we are sorry to hear that, all pets that have contact with our guest's pets have gotten along very well. As for any water issues, as you mentioned, we had regular maintenance done and as it is busy season we try to be as least disruptive to our guests as possible but sometimes it has to be done when guests are at the cottage during business hours. Apologies on this, but as you mentioned, maintenance has to be done and that is what we have done. The disruption was only a couple hours and as we are in an out of town setting, cottages need maintenance done from time to time. Thank you.

Thanks Piravein! We hope you will come back again soon :)

Hi Jerry, we are sorry you feel that way. We run a cottage that is affordable for all families and at our price point there is not an expectation of "luxury". That being said, furnaces can and do break occasionally. We had a repair person in there right away and was fixed right away. We did NOT believe there are baseboards in the cottage. We have portable heaters for our rooms in the off chance the furnace stops and we need a day to repair it. There is plenty of heat in the cottage from the furnace, heaters, and woodstove. You were asking for a discount even before booking and therefore you would be aware this in not a "luxury" cottage and still much cheaper than any motel you would stay at. It is quite misleading for you to write a negative review, especially that you stayed with us for about two months and could have made mention of any complaints to us during this time. We love our guests, but this is a nasty and untruthful review in our opinion.

Hi Cecile, thank you for your review and we're glad you had a good time :) Just to address the garden, we would love to have a garden, however, we have the whole property mowed and as no one lives there on a permanent basis, no one to tend to a garden regularly. Thank you!

Thank you for the kind review Kerri! We would love to host you again at any time! Summers are really great for swimming up there :)

Hi Breanna, thank you for staying with us and I hope you come back again soon!

Thank you for the review Rachel! Please come back and stay with us anytime!

Hi Uzra, Thank you for staying with us! We'd love to have you book with us again someday :)

Thanks Shawna, we would love to host you again any time!