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"No checkin staff, had to find cleaner and she didnt speak english or japanese,. Beds where 2 flat futons, heating doesnt start till 5pm, it was freezing in the building, internet doesnt work and towel was very small and thin, not for drying bigger bodies,had to go buy some towels kitchen is small microwave not as pictured, just 2 very thin futons,no heating"

"Staff were very friendly and helpful. Snowhouse is located close to Ishiuchi ski area and rental shops. "

"The staff were great & the room was what we paid for but we were not accustomed to sleeping on floor."

"great for weekend stay. best with friends and families. authentic japanese tatami style hotel. walkable distance to ishiuci ski resort. "

"For hostel or home stay living staff went out of there to make me comfortable "

"Nice onsen, room and location "

"Clean room, friendly staff, and great service. The pleasant stay here added to the experience of my snowboarding trip in a positive way"

"If a room has a shared toilet and bath, then they should say this clearly. They do not. It's rather expensive considering that the toilet is down the hall and shared with everyone else. "

"Found bugs in the rooms. Also the stairs of the front door were too high."