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Sheraton San Jose Hotel

Photo gallery for Sheraton San Jose Hotel

Featured image
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, pillow-top beds, in-room safe, blackout curtains

Overview of Sheraton San Jose Hotel

Sheraton San Jose Hotel

3.5 out of 5

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
1801 Barber Ln, Milpitas, CA, 95035

Explore the area

  • Popular LocationSilicon Valley University4 min drive
  • Popular LocationRivermark Village4 min drive
  • Popular LocationGreat Mall of the Bay Area5 min drive
  • AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)7 min drive

Choose dates to view prices

About this area

Milpitas

In the business district, Sheraton San Jose Hotel is in an area with great shopping. The Tech Interactive and Children's Discovery Museum are cultural highlights, and travellers looking to shop may want to visit Great Mall of the Bay Area and Santana Row Shopping Center. Looking to enjoy an event or a match? See what's going on at Levi's Stadium or SAP Center at San Jose. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails. Guests love the hotel's quiet location.

What's nearby

  • Silicon Valley University - 4 min drive
  • Samsung Semiconductor Inc - 4 min drive
  • Rivermark Village - 4 min drive
  • Cisco Systems Corporate Headquarters - 5 min drive
  • Great Mall of the Bay Area - 5 min drive

Restaurants

  • Tirupathi Bhimas - 3 min drive
  • Curry Up Now - 3 min drive
  • Patxi's - 4 min drive
  • Zahir's Bistro - 4 min drive
  • Colosseum New York Pizza - 4 min drive

Getting around

  • San Jose College Park Station - 7 min drive
  • I-880 Station - 2 min drive
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 7 min drive

About this property

Sheraton San Jose Hotel

Suburban hotel with fitness centre and 24-hour business centre
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and self parking. All 229 rooms offer comforts such as pillowtop beds and premium bedding, plus room service and flat-screen TVs with cable channels. Guests will also find coffee makers, free bottled water and hairdryers.
Sheraton San Jose Hotel offers 229 forms of accommodation with a safe and complimentary bottles of water. Pillowtop beds feature premium bedding. 40-inch Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Rollaway/extra beds (surcharge) are also available.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: TV Internet access
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (USD 10.00 per day)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 1 restaurant
  • 1 bar/lounge
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter

Languages spoken

  • Chinese
  • English
  • Spanish

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bath combination

Entertainment

  • 40-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
An adult aged 18 or older must assume all liability for the booking

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150.00, per accommodation, per stay, plus a deposit of USD 150.00 per stay
Dogs welcome
1 per room (up to 20 lbs/9 kg)
Pets cannot be left unattended
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 25.0 per stay.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: USD 10.00 per day
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Sheraton San Jose
San Jose Sheraton
San Jose Sheraton Hotel
Sheraton Hotel San Jose
Sheraton San Jose
Sheraton San Jose Hotel
Sheraton San Jose Hotel Milpitas
Sheraton San Jose Milpitas
Milpitas Sheraton
Sheraton Milpitas
Sheraton San Jose Hotel Hotel
Sheraton San Jose Hotel Milpitas
Sheraton San Jose Hotel Hotel Milpitas

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 527 out of 983 reviews
5 - Excellent 54%
Rating 4 - Good. 289 out of 983 reviews
4 - Good 29%
Rating 3 - Okay. 79 out of 983 reviews
3 - Okay 8%
Rating 2 - Poor. 45 out of 983 reviews
2 - Poor 5%
Rating 1 - Terrible. 43 out of 983 reviews
1 - Terrible 4%

4.5/5

Cleanliness

4.3/5

Staff & service

3.8/5

Amenities

4.3/5

Property conditions & facilities

1/5 Terrible

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
My stay at the Sheraton was the worst hotel experience I have ever had. I’ve been booking hotels using Expedia for the past few years, and I’ve never had an experience like this. I booked the Sheraton because of the fair ratings displayed on Expedia, and the room rate. We booked a deluxe suite, but there was nothing deluxe about this room. In fact, a standard room at other hotels was much nicer than this one. The carpet was old and musty, the bathroom had cracks everywhere, and the window sills and balcony collected dust. Our first issue was that upon arriving, there was trash at our door and along the other neighbor doors. The smell was awful and the corridors leading up to the rooms looked like they haven’t been cleaned in years. This was odd considering it was later in the day and we assumed house-keeping would have made their rounds by then. Next we discovered that our shower head was simply not working. After three calls to the front desk and an hour later, a maintenance staff person came to replace the shower head. Once it finally worked, we realized we had no hot water, even after running the water for 30 minutes. The water was ice cold and unbearable. When we let the front desk know they said they asked us to run the water first and if that didn’t work they would send someone up. It was not fixed. For our entire stay we had no housekeeping, no new towels, and no new toiletries.
Stayed 4 nights in Oct 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a pretty good experience and enjoyed my stay.
Stayed 2 nights in Oct 2021

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service
I was very disappointed in the way I was treated nobody seem to know What’s going on
Stayed 1 night in Oct 2021

3/5 Okay

Travelled with group
Liked: Property conditions & facilities
I was suprised about the parking charge, the principal, $20 for parking in Milpitas????
Stayed 2 nights in Sep 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the outlets and restaurants
Stayed 1 night in Sep 2021