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"The staff were all very efficient and friendly. The quality of food was excellent along with the service and very reasonably priced. The facilities were well maintained and the room was well appointed with a very comfortable bed. Very quiet and peaceful with great views of lake Windermere. We will certainly be back."

"Great location, good breakfast, comfortable room, my only complaint is I couldn’t get a good signal for their WiFi didn’t work, and I was there for work, but overall a great stay. Walking distance to many things and amenities "

"If you book via hotels.com you will be charged extra just to park at the property."

"We had a lovely one night stay. Staff very friendly. Our room was lovely and clean and breakfast very good with a good choice. Will stay again, thank you"

"Our dog was made very welcome and we were told where we could sit with him for breakfast. Room was small and basic. No mirror outside of the bathroom so blow drying my hair was very difficult after I sourced a drier from reception. The ceiling was creaking on and off all night very loudly as the people in the room above did god knows what as it was at 2 am and then at short intervals all through the night. There was gf bread for me at breakfast. The orange juice was squash and coffee dreadful. Bacon was thick and well cooked. "

"Highly recommend this hotel lovely friendly staff on-site car park has chargers for electric vehicle vehicles. Fantastic spa and swimming pool food was superb in the two restaurants. It’s right at the south of Lake Windermere so literally you can walk over to the ferry to do a ferry cruise to Ambleside or Bowness on Windermere Winder - it also has an aquarium and a steam train during the summer month. We didn’t bring our dog, but it is a dog friendly Hotel you really enjoyed our stay and already planning on bringing the dog for another trip "

"Underwhelming. This is a very ordinary hotel, despite the hot tubs, pool and spa. The decor is vile, all dull browns with turquoise. In the “Troutbeck” room there is a nasty trip hazard into the bathroom. A stubbed toe was annoying but a cracked skull would have been more so. Tip: if it’s not fixed put a rolled up hand towel down to fill the gap and catch your attention. Pillows were like sandbags and need immediate replacement. The mattress had an uncomfortable lump and was likely in need of replacement too. The hot tub was good, as was the jacuzzi bath. The fridge was handy, and the chairs comfortable enough for a short while. Free parking on site. The building is a maze of corridors and stairs. Regrettably the lift was out of order for the first 24 hours or so. As a walking stick user this was less than ideal. Breakfast was okay but not special. My choice of evening meal, “roast of the day”, was almost inedible. Vegetable selection poor. The wait staff were pleasant but scruffy, in contrast to the smart and highly exuberant maitre’d. It is far from being a gourmet restaurant and there are other places to eat."

"Trever was fantastic looked after us very well "

"Great staff and very helpful. Good lcoation in proximity to Windermere and Bowness with ample car parking. Room was in the cottage out building and was large and comfortable. Onyl thing that needs to be improved is the cleanliness around things like skirting borads, cobwebs up walls, and the shower base edges where it hadn;t been cleaned for a long time. Breakfast provided is perfect, evening food is ok."