Desk, laptop workspace, iron/ironing board, free cots/infant beds

Reviews of Katahdin Inn & Suites

2 out of 5
Katahdin Inn & Suites
740 Central St, Millinocket, ME

Reviews

8.6

Excellent

Rating 10 - Excellent. 23 out of 43 reviews" "
Rating 8 - Good. 13 out of 43 reviews" "
Rating 6 - Okay. 4 out of 43 reviews" "
Rating 4 - Poor. 2 out of 43 reviews" "
Rating 2 - Terrible. 1 out of 43 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ingrid, Roslindale

Stayed 1 night in Apr 2024
Response from Your Friends at Katahdin Inn and Suites on 21 Apr 2024
Ingrid,Thank you for the 4 out of 5 review. If there is anything we can do to make your next stay a 5 out of 5 please let us know.Safe travels,

6/10 Okay

Kevin

Travelled with family
Disliked: Amenities
This place is something straight out of a Stephen King novel the Shining or the Stand. The hotel was completely empty. There was one other guest that we never saw. They have a very nice heated pool and jacuzzi. But, thats about it.
Stayed 2 nights in Apr 2024
Response from The Katahdin Inn & Suites Team on 21 Apr 2024
Dear Kevin,Thank you for sharing your experience at the Katahdin Inn & Suites. We appreciate your feedback, and I'd like to address some of the points you raised.1. Atmosphere: We understand that the inn's ambiance may evoke thoughts of Stephen King novels. While we can't promise supernatural encounters, we do strive to create a unique and memorable atmosphere for our guests. The quietness you experienced might be due to the off-peak season or the peaceful surroundings.2. Low Occupancy: It's true that during certain times, the inn may have low occupancy. However, this can also mean a more tranquil stay for those seeking relaxation. We apologize if it felt too empty during your visit.3. Amenities: We're glad you enjoyed the heated pool and jacuzzi. These amenities are indeed highlights for guests looking to unwind after a day of exploring the beautiful surroundings.4. Other Features: In addition to the pool and jacuzzi, we offer comfortable rooms, free high-speed internet, and a complimentary continental breakfast. Our location near attractions like the Appalachian Trail, Mount Katahdin, and Baxter State Park makes us an ideal base for outdoor enthusiasts.We appreciate your feedback, and we hope you'll consider staying with us again to experience the planned upgrades. If you have any further comments or questions, feel free to reach out.Warm regards,

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting place, it would be great to take a family .
Stayed 1 night in Mar 2024
Response from Your Friends at Katahdin Inn and Suites on 21 Apr 2024
Dear Karen,Thank you for your wonderful 5-star review of the Katahdin Inn & Suites! We're thrilled to hear that you found our place interesting and family-friendly. Our team takes pride in creating a welcoming environment for all guests, and we're delighted that you had a positive experience. Whether it's exploring the nearby natural wonders, enjoying the indoor pool, or simply relaxing in our comfortable rooms, we aim to provide a memorable stay for families.Next time you're in the area, we'd love to welcome you and your family back to the Katahdin Inn & Suites. If there's anything else we can assist you with, feel free to reach out.Warm regards,

8/10 Good

Jules

Stayed 1 night in Dec 2023
Response from Katahdin Inn and Suites on 6 Jan 2024
Jules,Thank you for the 8 out of 10 review. Hope to see you the next time you are in Millinocket.

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean. Had everything that I needed. Breakfast was good.
Stayed 1 night in Dec 2023
Response from Cory and Staff on 7 Dec 2023
Jeff:Glad you enjoyed our clean room and continental breakfast. We look forward to welcoming you back again soon.

10/10 Excellent

Stacie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay.
Great service and location. A little dated, but always clean and welcoming, even with new ownership. My Millinocket go to EVERY trip.
Stayed 3 nights in Nov 2023
Response from Cory and Staff on 7 Dec 2023
StacieThank you for the great review of your recent stay. Yes, there are several updates in the plans, including a new lounge, food options and updating in the rooms, lobby and exterior. We look forward to your continued feedback and support as we polish this Millinocket Gem.

10/10 Excellent

Nyari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place
What a great place to stay! Family friendly!
Stayed 2 nights in Dec 2023
Response from Cory and Staff on 7 Dec 2023
Nyari,Thank you for the ten out of ten review. We strive to exceed expectations. We We are glad you and your family had a great stay with us. We look forward to welcoming you back again soon.

10/10 Excellent

RAMACHANDRAN

Business traveller
Liked: Room comfort
Stay was fine; They should close the swimming pool with a plastic pool cover when the pool is not in use; The moisture escaping is making the place stink with a mild foul odor;
Stayed 1 night in Nov 2023
Response from Cory & Team on 22 Nov 2023
We are pleased to hear your recent three night stay with us went was a 10 out of 10. Since taking over Management of the property we have been investigating several potential odor sources. Our initial thought was the humidity from the pool and the prior owner not using the exhaust fan properly in the summer months. We have identified three areas of concern and have already started the process of correcting them. Yes, covering the pool with the large solar blanket will reduce moisture and keep the Heat in the pool, something we regularly do at properties, the challenge is once it is rolled up for daytime use the trapped water has been a portion of the odor concern. Again, thank you for the constructive feedback. As we continue with improvements we will definitely be covering the pool and new hot tub more often. We hope to see you on your next trip to Millinocket. Until then, safe travels!

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well kept property. Friendly staff. Nice pool. Close to natural attractions
Stayed 2 nights in Oct 2023
Response from Cory & Team on 29 Oct 2023
Dear Donald,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a positive experience during your stay at our hotel. Your kind words are greatly appreciated.Our team takes great pride in maintaining the property to the highest standards, and it's wonderful to know that you found it well-kept. We also believe that a friendly and attentive staff is key to providing excellent guest service, and we're delighted that you found our staff to be friendly.Our pool is indeed a great spot to relax and unwind, and we're pleased to hear that you enjoyed it. Moreover, our location close to natural attractions is something we take pride in, and it's fantastic that you had the opportunity to explore the beauty of the surrounding area.Once again, thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable visit in the future. If you have any specific suggestions or if there's anything more we can do to enhance your experience, please don't hesitate to let us know.Warm regards,Your Friends at Katahdin Inn & Suites

6/10 Okay

Andrea

Not a fan of the smell
Stayed 1 night in Oct 2023
Response from Cory & Staff on 29 Oct 2023
Dear Andrea,Thank you for taking the time to share your feedback with us. We appreciate your honesty and are sorry to hear that you weren't a fan of the smell during your stay. Your comfort is of utmost importance to us, and we apologize for any inconvenience you experienced.We have already taken steps to address the issue you mentioned. Our team is actively working to ensure a pleasant and fresh ambiance throughout the property. We have also increased our efforts in monitoring and improving air quality.We hope you would consider giving us another chance in the future to provide you with a more enjoyable stay. Your satisfaction is our priority, and we would love the opportunity to make your next visit a pleasant and memorable one.Thank you for choosing to stay with us, and we look forward to welcoming you back.Best regards,Your Friends at Katahdin Inn & Suites

8/10 Good

Kathleen

Stayed 1 night in Oct 2023
Response from Cory & Team on 15 Oct 2023
Kathleen,Thank you for taking the time to leave a rating for us. If there is anything we can improve so your next visit is a 10 out of 10, please let us know. We strive to make each visit better than the last and welcome feedback and suggestions as we work to update and improve the property.

10/10 Excellent

Michael

Stayed 1 night in Oct 2023
Response from Cory & Team on 9 Nov 2023
Michael,Thank you for taking the time to share your 5 out of 5 review of your recent stay with us.We appreciate your time and look forward to seeing you again soon.

10/10 Excellent

John J

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Cory & Team on 15 Oct 2023
John,So glad we had the chance to provide you a ten out of ten stay! We look forward to seeing you the next time you are in Millinocket Maine. Until then, safe travels!

10/10 Excellent

Pascal, Irishtown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service. Clean room. Easy check-in and check-out.
Stayed 1 night in Oct 2023
Response from Your Friends at Katahdin Inn & Suites on 29 Oct 2023
Dear Pascal,Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a positive experience during your stay at our hotel. Providing good service, clean rooms, and smooth check-in and check-out processes are our top priorities, and we are pleased to know that we met your expectations.Our team works diligently to ensure that our guests have a comfortable and enjoyable stay, and your kind words serve as a testament to their dedication. We appreciate your support and look forward to welcoming you back in the future. If you have any further comments or suggestions, please feel free to share them with us. Your feedback helps us continually improve our services.Thank you for choosing our hotel, and we hope to see you again soon.Warm regards,

6/10 Okay

Jesette

Travelled with family, Travelled with pets
Disliked: Amenities
You can hear all the noises that upper guest doing..
Stayed 1 night in Oct 2023
Response from Your Friends at Katahdin Inn & Suites on 29 Oct 2023
Dear Jesette,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay due to noise disturbances from the upper guests. We understand that a peaceful and comfortable stay is essential for our guests, and we're truly sorry that we fell short of your expectations in this regard.We take guest concerns seriously, and we will immediately address this issue with our staff to ensure that noise disturbances are minimized. Your feedback helps us identify areas for improvement, and we are committed to making your next visit a more enjoyable one.Please do not hesitate to contact our front desk if you encounter any issues during your stay. We are always here to assist and ensure your comfort. We hope to have the opportunity to welcome you back in the future and provide you with a much quieter and pleasant experience.Thank you for choosing our hotel, and we appreciate your valuable feedback.

10/10 Excellent

Brenda

Stayed 1 night in Oct 2023
Response from Your Friends at Katahdin Inn & Suites on 29 Oct 2023
Brenda,Thank you for the 5 out of 5 review through Travelocity. We appreciate your continued support and look forward to seeing you the next time your travels bring you through Millinocket, Maine.

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient place near Baxter State Park
Millinocket is a small town. This hotel was clean and convenient to our destination. Very friendly town!
Stayed 1 night in Oct 2023
Response from Cory on 3 Oct 2023
Lynn:We're glad you found our hotel clean and conveniently located! We agree, Millinocket is such a friendly town. Thank you for choosing Katahdin Inn and Suites. We hope to see you again soon! Your Friends at Katahdin Inn and Suites.

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Cory on 3 Oct 2023
Karen,Thank you for the 4 out of 5 rating. As the new management company we strive to ensure each stay is better than the past. If there is anything we can do to help make your next stay a 5 out of 5 please let us know.

10/10 Excellent

ZHANG

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Cory on 3 Oct 2023
Zhang:Thank you for the 5 out of 5 rating. I'm glad we met your expectations and look forward to welcoming you back again next time you are in Millinocket Maine.

8/10 Good

CLIFFORD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Cory on 3 Oct 2023
Clifford,Please let us know what we can do to make your next stay a 5 out of 5. We appreciate all feedback.

10/10 Excellent

CLIFFORD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, taken care of, well lit parking lot, no real problems, pets are allowed, 1st floor smells like pets have been here but no odor on 2nd and 3rd floor, nice pool clean, big, work out rooms. Would stay here again.
Stayed 1 night in Sep 2023
Response from Cory on 1 Oct 2023
Clifford:Thanks for the positive feedback! We're glad to hear that you enjoyed the cleanliness and our amenities, including the pool and workout rooms. Apologies for the pet smell on the first floor. We look forward to welcoming you back! Your Friends at Katahdin Inn and Suites.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What can’t we say about Katahdin Inn and Suites? The staff were beyond friendly and happy to make our stay pleasant by answering questions, giving extra blankets and towels on request, and allowing for a late check out. Our room was clean and had a mini fridge and microwave. The location was convenient to downtown businesses and a short drive to the Golden Road and Baxter State Park. Will certainly make a return trip in the future.
Stayed 2 nights in Sep 2023
Response from Your Friends at Katahdin Inn and Suites on 29 Oct 2023
Dear Jennifer,Thank you so much for taking the time to share your wonderful experience at Katahdin Inn and Suites. We are delighted to hear about your positive stay with us and your kind words regarding our staff and the amenities we offer.Our team is dedicated to ensuring every guest feels welcomed and well taken care of, and it's heartwarming to know that you found them friendly and accommodating. Your feedback about the cleanliness of your room, as well as the in-room amenities, is greatly appreciated. We aim to provide a comfortable and convenient stay for all our guests.It's also great to hear that you enjoyed our convenient location, making it easy for you to explore the area's attractions. We look forward to welcoming you back for another memorable stay in the future. If you ever need anything or have more questions, please don't hesitate to reach out. Safe travels, and we can't wait to see you again!Warm regards,

8/10 Good

Keith

Liked: Cleanliness, staff & service, room comfort
Overall pleased
Took forever for the water to get hot. Also no fan in bathroom. Hairdryer was not sufficient. Other than that, the room was very clean and space great.
Stayed 2 nights in Sep 2023
Response from Manager on 27 Sept 2023
Dear Valued Guest,Thank you for taking the time to provide feedback on your recent stay with us. We appreciate your overall satisfaction with the cleanliness of the room and the spaciousness of our accommodations.We apologize for the inconvenience you experienced with the hot water supply and the absence of a fan in the bathroom. Please know that we take your comments seriously, and we will address these issues promptly to ensure a more comfortable stay for our future guests.Regarding the hairdryer, we apologize for any inconvenience caused. We will assess the functionality of our hairdryers to ensure they meet our guests' expectations.We appreciate your feedback as it helps us identify areas in need of improvement and allows us to continually enhance our services. It would be our pleasure to welcome you back in the future and provide you with an even better experience.Thank you once again for your valuable feedback.Best regards,Your Friends at Katahdin Inn & Suites

8/10 Good

Roland

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Cory on 24 Sept 2023
Roland,Thank you for the 8 out of 10 rating. If you have any feedback on how we can make your next visit with us a 10 out of 10 we would appreciate hearing from you.Safe Travels, we hope to welcome you back again soon.

10/10 Excellent

Brandi

Stayed 1 night in Sep 2023
Response from Cory and Team on 15 Oct 2023
Brandi,Thank you for the 5 out of 5 review. We are delighted to have met your expectations and look forward to welcoming you back the next time your travels bring you to Millinocket.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
We arrived very late so we did not have any interaction with the staff but they were helpful with leaving our keys at the counter and all that info was communicated well.
Stayed 1 night in Sep 2023
Response from Cory & Staff on 18 Sept 2023
Thomas,We are glad your late arrival went smoothly for you and hope to see you the next time you are in Millinocket. We do have staff available on property 24x7 to assist you should the need arise. Thank you for sharing your positive experience with others. Until next time, safe travels.

8/10 Good

Tonoa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Cory & Staff on 18 Sept 2023
Tonoa,Thank you for the 8 out of 10 review of your recent stay at Katahdin Inn and Suites. As new owners and management we are always open to feedback and suggestions to help make each stay better than the last. We have gradually started making upgrades and plan to make a lot of improvements over the next couple of years. If you have any specific items we can improve on, please let us know. We take the feedback of our loyal guests seriously when making upgrades. Thank you again for your review. Until next time, safe travels.

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice big rooms. Livingroom with pull out couch and a king size bed in other room with tv in each room. When i return to Millinocket I'll definitely be staying here again! Bonus, POOL!!
Stayed 1 night in Sep 2023
Response from Cory on 12 Sept 2023
Heather,Thank you for taking the time to share your experience with others. Hopefully by the time you return, we will have the new commercial hot tub installed as an added bonus, in addition to, the large indoor, heated, pool. We strive to make each stay better than the last and look forward to having you back again soon.

4/10 Poor

Bruce

Travelled with partner
Disliked: Staff & service, amenities
One of the selling points was "Free Breakfast" which come to find out means come back Tuesday! NO Decaf coffee, No Eggs & Bacon, No Raisin Bran, No milk for the Corn Flakes, No Bagels/Toast and more NOs!! One of the biggest Holiday weekends of the Year and NO Free Food as advertised? I will go to a Hilton or a Marriott branded hotel in the future!
Stayed 2 nights in Sep 2023
Response from Cory & Staff on 10 Sept 2023
Bruce,I'm sorry for any miscommunication there may have been during your stay with us. The property does offer a free continental breakfast and is in the process of making improvements to the breakfast. We recently took over management of the property and greatly appreciate your constructive feedback as it will be included in ongoing process of improving the property overall.

10/10 Excellent

Carsten

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and accommodating staff.
Stayed 1 night in Sep 2023
Response from Cory & Staff on 10 Sept 2023
Carsten,Thank you for taking the time to recognize our amazing staff. As the new management company for the property, our staff are excited to be part of the ongoing improvements and strive to exceed the expectations of each guest. They greatly appreciate their kindness and hospitality being recognized and we look forward to seeing you again soon.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Cory & Staff on 10 Sept 2023
Thank you for the 10 out of 10 review! We appreciate you taking the time to let others know what a great time you had a Katahdin Inn and Suites and look forward to seeing you the next time your travels bring you through Millinocket, Maine.

10/10 Excellent

Kathryn

Travelled with partner
Loved our stay here! Very comfortable and the pool is sooooo deep (8ft at the deepest - there's also a shallow end) which was fun to swim in
Stayed 1 night in Aug 2023
Response from Cory & Staff on 10 Sept 2023
Kathryn,So glad to hear you enjoyed our indoor heated pool. We are hopeful that by the next time you visit, we will have a new commercial-grade hot tub and other amenities that will hopefully make your next stay even more enjoyable than your last. Until next time, safe travels!

8/10 Good

Geraldine

Travelled with partner
Liked: Cleanliness, staff & service
It was clean. Had an elevator which was helpful to my husband who uses canes to walk.
Stayed 1 night in Aug 2023
Response from Cory & Staff on 10 Sept 2023
Geraldine,Thank you for sharing your experience with others. Glad to hear our elevator made things easier for your husband. We look forward to seeing you again on your next visit.

10/10 Excellent

Bonnie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed here before. Best place to stay in Millinocket.
Stayed 4 nights in Aug 2023
Response from Cory & Staff on 10 Sept 2023
Bonnie:Thank you for the 5 out of 5 review and the great recommendation. As the new management company, we strive to ensure each visit is better than the last. As one of our loyal guests who has stayed with us previously, please let us know if you have any suggestions for improvements as we have several possible upgrades in mind and would appreciate suggestions for anything that would make the "best place to stay in Millinocket" even better. Thank you again for your feedback. We look forward to seeing you again soon.

8/10 Good

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient hotel to stay at in Millinocket. Close to gas stations and fast food. The staff was friendly, helpful and on site 24 hrs. The room, pool and common area were all clean and comfortable.
Stayed 2 nights in Aug 2023
Response from Cory & Staff on 10 Sept 2023
Angie,Thank you for taking the time to share feedback from your recent stay. We appreciate you recognizing how hard the staff works to provide everyone with a clean, comfortable, welcoming, and fun home away from home here in Millinocket. If there is anything we could do to make your next stay better than the last please let us know. We appreciate the feedback as we work to continually improve and upgrade the amenities and services at the property.We look forward to seeing you during your next visit to Millinocket.

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2023
Response from Cory & Staff on 10 Sept 2023
Susan:Thank you for the 8 out of 10 review with Hotels.com. As the new management company, we are gradually updating and improving the property and amenities. If you have any suggestions of things that would make your next stay a 10 out of 10, please let us know. We look forward to your constructive feedback and strive to exceed your expectations during your next stay with us.

8/10 Good

Robert

Stayed 1 night in Jul 2023
Response from Cory & Staff on 10 Sept 2023
Robert,We appreciate the 4 out of 5 rating on Expedia. We took over management of the property a week prior to your stay and would appreciate any feedback you may have on ways we can make your next stay a 5 out of 5. We are gradually making improvements to the property and services offered and appreciate the feedback of our guests. Until next time, safe travels!

4/10 Poor

Debbie, Wilmer

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The bed was very uncomfortable. We were told that they just changed ownership and hopefully they do some updates.
Stayed 2 nights in Jul 2023
Response from Cory on 11 Aug 2023
Debbie,Thank you for the feedback. Yes, the property recently changed owners. Over the next couple of months we will be taking feedback like yours, and that of others, to prioritize improvements. We strive to ensure each visit is better than the last and look forward to seeing you the next time your travels bring you to Millinocket. Thank you again for the helpful feedback.Safe Travel!Your Friends at Katahdin Inn and Suites

2/10 Terrible

Laurie

Disliked: Cleanliness, staff & service, property conditions & facilities
Je suis encore outrée d’avoir payé si cher pour cet hotel. Rien ne justifie le prix! Il y a un odeur desagreable dans les couloir et l’aire centrale(piscine). Au dejeuner, le choix est restreint. Donc on prend des céréales, il n’y a aucune cuillère, personne à l’acceuil à cette heure… je comprend le 2 etoiles mais je ne comprend vraiment pas comment ils peuvent charger ce prix! À eviter absoluement!
Stayed 1 night in Sep 2023
Response from Cory & Staff on 10 Sept 2023
Laurie,We strive to ensure that our rates remain competitive, and the amenities provided are valuable to our guests. I know with the exchange rate this is sometimes difficult to accomplish. We do have staff available on property 24 hours a day, 365 days a year to assist and would have made things right for you had they had the chance. We recently took over management of the property and have been gradually making improvements each day. I can assure you that the items of concern in your review have already been resolved. We appreciate your feedback and value all guest input when making upgrades and improvements to the property. If you would like to discuss your concerns further, please contact me directly so I can assist you. Hopefully you will give us a chance next time you are in Millinocket to show you the improvements.