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"The staff were very good but the room left a lot to be desired. The windows were drafty, the bathroom needed a lot of cosmetic attention. Wallpaper coming off, sealant missing or put on too thick. Towel rail loose on the wall."

"Rooms look very tired - need an upgrade. Temperature of shower not very warm. Breakfast was served on cold plates and the eggs and beans weren't warm so couldn't eat it."

"Great hotel, very clean, comfy beds, good breakfast. Was a bit peeved that out of our whole hen party not 1 room was ready to check in at 2pm. "

"Excellent hotel, a little walk from the station. The only problem was that we put the card on the door saying having a break. The cleaners came in anyway, and my autistic son had an episode and the police were called. The hotel itself is highly recommended though."

"Perfect location, very clean, comfy bed. "

"It was okay for what we needed and the price reflected that. It felt a bit tired and in need of some tlc. We only needed the room for one night after going to see someone at the arena. Great location for that within walking distance luckily we arrived at the hotel early because parking spaces are limited. The room was very compact and so was the toilet and shower facilities, the only refreshments that were available were in the reception and that was quite chaotic due to the small area it was in and the fact you had to pay for a token to then put in a machine so we didn’t bother. They did have a vending machine but it was too crowded when we wanted to use it so again didn’t bother. We didn’t have breakfast so can’t comment on that. So don’t expect anything more than what you pay for and you’ll be fine. "

"Always lovely stay "

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"Access to this property is a challenge due to its city centre location and made worse by roadworks outside. Nearby parking also any issue. Newly refurbished rooms very badly laid out with small bathroom and WC positioned behind door with poor access. Large room with very small combined wardrobe/tea tray/ drawers etc. full length mirror with no table or shelf close by. "