Deluxe Double Room

Reviews of Rivière Private Rooms Alla Scala


Reviews

8.2

Very good

Rating 10 - Excellent. 12 out of 36 reviews" "
Rating 8 - Good. 16 out of 36 reviews" "
Rating 6 - Okay. 6 out of 36 reviews" "
Rating 4 - Poor. 1 out of 36 reviews" "
Rating 2 - Terrible. 1 out of 36 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a diamond in the rough! Simple and quaint but very sufficient. Note, it is without traditional hotel convenience of 24-hr front desk which might not be convenient for all travelers. but there are office hours 9-17:30 for leaving luggage and the staff is very kind and communicates well. Absolutely loved the location, touches of coffee, water and sweets in the room and I would be glad to stay there again. Ciao!!
Stayed 1 night in Apr 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming room in a lovely neighborhood very central to the city where you can walk to the Duomo, shopping and other sights.
Stayed 6 nights in Apr 2024

4/10 Poor

Stephen

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Lack of concierge created many inconveniences. Bathroom was small and shower doors could not prevent water spillage onto bathroom floor. Room felt unclean because it wasnt cleaned daily along with providing fresh towels.
Stayed 3 nights in Oct 2023

10/10 Excellent

Babak

Business traveller
Amazing location staff are quick to respond. Recommended
Stayed 7 nights in Sep 2023
Response from Daniela on 28 Sept 2023
Dear Babak,We were thrilled to welcome you to Rivière Private Rooms recently and are delighted you had such a great experience. Hope to welcome you again very soon.DanielaRivière Private Rooms

6/10 Okay

Rose

Liked: Cleanliness, staff & service
Check in was a challenge because it is in a private mix use building, it was dark, it was not clear what to do when we arrived to get in the building
Stayed 1 night in Sep 2023
Response from Daniela on 28 Sept 2023
Dear Rose,First of all thank you for choosing us for your stay in Milan.Our check-in is very easy, a member of our staff wait for you in front of the main entrance once scheduled the appointment, as clearly indicated in all our pre-stay communications.We hope to welcome you again soon.Best Regards,DanielaRivière Private Rooms

8/10 Good

dinorah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Milan best area stay!
Best location ever, we were worried about the key because we got there on subday and office closed, but they were there for us to open and its a very nice suite! I will definetly will stay there again
Stayed 2 nights in Sep 2023
Response from Daniela on 28 Sept 2023
Dear Dinorah,We were thrilled to welcome you to Rivière Private Rooms recently and are delighted you had such a great experience.We look forward to creating other wonderful memories for you!Best Regards, DanielaRivière Private Rooms

6/10 Okay

Maria

Travelled with partner
Liked: Property conditions & facilities
The room was clean but it was hot . The AC did not work well. The area was quiet and close to Duomo square .
Stayed 3 nights in Aug 2023
Response from Daniela on 6 Sept 2023
Dear Maria,Thank you for choosing us for your stay in Milan and for sharing your experience.I would like to assure that we have already taken all necessary actions to fix the mentioned issue and i would like to apologize for the inconvenience during your stay.We hope to welcome you again soon.DanielaRivière Private Rooms

8/10 Good

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The place is very small, but clean and very close to all the attractions. Good bed, internet, AC. The place is not what is on the picture, much smaller. Also, shower doors have gap between them, which produces flood every time one takes a shower. Otherwise all is very good. Very friendly staff.
Stayed 2 nights in Jul 2023
Response from Daniela on 6 Sept 2023
Dear Even,Thank you for having chosen our property during your recent visit to Milano and for taking the time to share your comments.Thank you also for your extended report that we will trasure so to ameliorate our overall service and attention to Guests. All the team and myself look very much forward to welcoming you soon back in our lovely city .DanielaRivière Private Rooms

8/10 Good

Joanne

Stayed 1 night in Jun 2023

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was secure clean and convenient to the centre Staff were accommodating via an app and acted promptly to any questions. Also when simple things needed sorting they thanked us for letting them know
Stayed 3 nights in Jun 2023

6/10 Okay

Verified traveller

First of all, this is not a hotel. It's an airbnb at best. Communication with the "staff" was not very good. I had responded to multiple emails on Hotel.com with no reply and the day of check in I received a phone call. Initially I had requested an airport shuttle but they never responded so we made alternate arrangements. It's an old building, which is fine, but there is no staff on premises and since we stay four nights, a maid service came once. There is a shared thin wall where you can hear people in another unit speaking as if they are in the same room with you. The hallways are also pretty loud and echoey. The room isn't very big but other than that the location is good. We were just surprised that it wasn't an actual hotel. Overall we guess it was fine, but not anything worth writing home about.
Stayed 4 nights in Jan 2023

10/10 Excellent

Deborah

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very comfortable and very pretty. The location was excellent in the middle of a vibrant neighborhood full of shops, restaurants, and museums. Both the Milan Cathedral and La Scala theater were less than 10 minutes walking. We plan to stay there again when we return to Milan this year or next.

8/10 Good

RAYMOND

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very nice staff, the room was nice and quiet. I would definitely stay here again
Stayed 2 nights in Nov 2022

8/10 Good

Sandy, Union City

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to city center.
Stayed 2 nights in Oct 2022

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and well appointed but very very small room.
Stayed 1 night in Sep 2022

8/10 Good

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

Tom, London

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good if you want to have an independant base in the centre of Milan & Come & go as you please
Stayed 3 nights in Oct 2020

10/10 Excellent

Guillemette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy and convenient
Wonderful updated but classic renaissance style room. Centrally located to highlight locations like the Duomo and to the Metro. Comfortable bed, nice shower, and quiet room. Elevator makes luggage handling easy.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so helpful we are so great full Location were great
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Location is excellent Staff were very helpful , friendly
Stayed 1 night in Apr 2019

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Helene

Stayed 1 night in May 2023

10/10 Excellent

Rossano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posizione strategica a 200 m da via monte napoleone e dalla fermata della metro linea 3. A meno di 10 min a piedi dal duomo
Stayed 1 night in Feb 2023

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bon emplacement près du centre et des transports. Par contre on entend bien les bruits des chambres voisines et la taille de la pièce et de la salle de bain est un peu petite.

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Thomas Martinius

Business traveller
Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2022

6/10 Okay

jean-pierre

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
A l'arrivée pas d'accueil et difficultés pour joindre le numéro de téléphone du document. Pas de service d'entretien de la chambre pendant tout le séjour : serviettes , ménage, etc. Bien sûr pas de petit déjeuner : macchine à café mais dosettes pas renouvelées. Expérience qui ne sera pas tentée une prochaine fois : la très bonne situation n'excuse pas tout
Stayed 3 nights in Oct 2022

10/10 Excellent

Silvia

Stayed 1 night in Oct 2022

8/10 Good

Ana Patricia

Travelled with group
Stayed 3 nights in Aug 2022

10/10 Excellent

Ugur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Vera

Stayed 3 nights in Apr 2022

2/10 Terrible

Simon

Stayed 1 night in Aug 2021

8/10 Good

Lea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

6/10 Okay

Anca-Monica

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Würde nur als Tourist dort wohnen wollen.
Ein sehr schönes Haus aber kein Hotel!! Achtung! Keine Annehmlichkeiten eines Hotels( Rezeption, Service etc) . Ich habe 20 Minuten auf der Straße ( mit Gepäck) gewartet, dass überhaupt jemand kommt. Von außen nicht zu erkennen, dass ich überhaupt v o r dem richtigen Haus stand! Nicht zu empfehlen für Business- Reisende, die nicht italienisch können.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
È l’affitt Di una cameretta pulita e confortevole, con porta blindata autonoma, pulita tutti i giorni, ottimA biancheria, col vantaggio di essere in pienissimo centro a fianco di Armani, davanti al quadrilatero, con sotto una splendida enoteca. Non sono previsti servizi alla persona, se non abbondante caffè in camera con macchina espresso e acqua e bibite. Cassaforte a disposizione. Sicurezza, palazzo signorile. Come affettare un curato monolocale, con tutti i vantaggi di avere un piccolo appartamento pulito e centrale. A chi piace così o ha questa necessità non può che andar bene. Per me è stato utile e confortevole. Se chiami sono comunque sempre a disposizione dell’ospite.
Stayed 3 nights in Oct 2018