Terrace/patio

Reviews of The Meridian Hotel

4 out of 5
The Meridian Hotel
418 Meridian Avenue, Miami Beach, FL

Reviews

8.2

Very good

Rating 10 - Excellent. 484 out of 1003 reviews" "
Rating 8 - Good. 257 out of 1003 reviews" "
Rating 6 - Okay. 121 out of 1003 reviews" "
Rating 4 - Poor. 79 out of 1003 reviews" "
Rating 2 - Terrible. 62 out of 1003 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Koreana

Liked: Property conditions & facilities
I stayed at the Meridian for 3 nights. The pros: Beautiful property. On site cafe and bar connected. Upper deck pool area and patio. Walking distance to plenty of restaurants, convenience stores and beach. Cons: Rooms do not have microwave (has refrigerator only), no ice machines found on property or coffee in the room for the coffee maker. The staff was ok, seemed pleasant enough and answered your questions.
Stayed 3 nights in May 2024

8/10 Good

Rishawn

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was pretty cool, and the location is perfect for South Beach, everything was walking distance, and the pool area was a vibe
Stayed 2 nights in May 2024
Response from Customer Service on 22 May 2024
Rishawn,Thank you for your great feedback about The Meridian Hotel Miami Beach! The team is delighted to hear that you enjoyed the convenient location and the vibrant pool area. We're looking forward to welcoming you back for another fantastic stay.

10/10 Excellent

AARON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The location was excellent and near to everything in South Beach. Savery at the front desk was very welcoming, and definitely added to the overall experience with his knowledge of the area and expertise.
Stayed 3 nights in May 2024
Response from Customer Service on 19 May 2024
Aaron, thank you for sharing your fantastic experience at The Meridian Hotel Miami Beach. We're pleased to hear that the location and our team member, Savery, made your stay memorable. We look forward to welcoming you back soon!

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent as always
Stayed 1 night in May 2024
Response from Customer Service on 17 May 2024
Alexis, thank you for your kind words! The Meridian Hotel Miami Beach is delighted to have you return for another excellent stay. We're looking forward to welcoming you back again soon!

6/10 Okay

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
This was a cute property. My only issue was the STRONG odor of fresh paint. The fumes were SUPER STRONG, I got an headache due to the fumes. It was like they painted right before us entering the room.
Stayed 1 night in May 2024
Response from Customer Service on 16 May 2024
Kimberly, thank you for sharing your feedback. We're glad you appreciated the charm of the property. We regret that you experienced discomfort from the scent of fresh paint. Your comments are valuable and will be reviewed closely by our team.

4/10 Poor

Brandy

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
First of all, Luis did a great job accommodating us on our arrival. Very friendly and inviting at the front desk. 1. Gotten woke up every morning to doors slamming and people talking in hallways very early. The gap underneath our door allowed all this noise. 2. Towels were all stained up. When we asked for replacements, those were the same way. 3. Fridge did not stay very cold 4. The blow dryer did not work, nor the plug in the bathroom. 5. The pool is very misleading in the photos. It’s so small. I’ve never seen a pool that small. There was barely room for 2 kids to swim same time. Not to mention it’s only 3 ft deep. The resort fees do not offset this perk whatsoever and if I’d known, I’d most likely have picked a different hotel to stay at. 6. Free bike rental stops too early in the day but we were not told this during our check in. We had to find out when we tried to use them and were unable to do so.
Stayed 3 nights in May 2024
Response from Customer Service on 20 May 2024
Brandy, thank you for your detailed feedback. It’s great to hear that Luis made a positive impression on you upon arrival.We regret that your stay was disturbed by noise and other inconveniences. Your comments about the condition of certain amenities and the size of the pool will be addressed with our team for review. We strive to provide accurate representations of our amenities and will double-check to ensure our photos are clear. The timing of the bike rentals will also be reviewed to improve guest communication in the future.Your input is appreciated as it helps us improve our services.

6/10 Okay

Kenda

Travelled with group
Disliked: Amenities
It was too expensive for the property
Stayed 1 night in Apr 2024
Response from Customer Service on 2 May 2024
Kenda, your feedback regarding the perceived value of your stay is appreciated. We aim to offer accommodations and services that effectively balance quality and value. Your thoughts are taken into consideration to allow us to continually progress. Thank you for choosing to spend your time with us.

10/10 Excellent

Katrina Valentina

Travelled with partner
Liked: Staff & service, property conditions & facilities
The staff was great, I really also enjoyed the valet parking option. It was minutes walking distance to the beach which was very nice! The property was kept clean for the most part although there was a red and in our bedsheet on night one and then something bit my husband that night but overall it fulfilled its purpose.
Stayed 2 nights in Apr 2024
Response from Customer Service on 30 Apr 2024
Katrina, thank you for taking the time to share your experience with us. It's wonderful to hear that you enjoyed the valet parking feature at The Meridian Hotel Miami Beach and our proximity to the beach. Our team is dedicated to maintaining a clean and comfortable environment for our guests, so your compliment is greatly appreciated. Regarding your concern about the bedsheet and the incident with your husband, we apologize for any discomfort caused and take such matters seriously. We hope your overall stay was enjoyable and we look forward to welcoming you back in the future.

10/10 Excellent

Ekaterina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a nice bakery on the 1st floor and free bike rental. Easy access to the beach.
Stayed 2 nights in Feb 2024
Response from Customer Service on 29 Apr 2024
Ekaterina, we're thrilled to hear your time at The Meridian Hotel Miami Beach was enjoyable, especially noting our bakery and the complimentary bike rentals. We also rejoice that you found our beach access convenient. Looking forward to welcoming you back for another visit soon.

6/10 Okay

Cherie

Stayed 4 nights in Apr 2024
Response from Customer Service on 15 May 2024
Cherie, thank you for sharing your rating. We appreciate your feedback and would like to make your experience even better next time. If you have any specific comments or suggestions, please feel free to let us know.

2/10 Terrible

Margarette

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Customer Service on 14 May 2024
Margarette, it's unfortunate your recent stay didn't meet your expectations. We're committed to offering high-level experiences and your feedback is truly valuable to us. We hope you'll consider staying with us in the future for an improved experience.

6/10 Okay

Gene Eldon

Stayed 1 night in Feb 2024
Response from Customer Service on 12 May 2024
Thank you for the feedback, Gene.We strive to share a pleasant experience with all of our guests. We do hope to see you again soon so we can share a more positive encounter with you.

6/10 Okay

Carolyn

Travelled with family
Liked: Cleanliness, property conditions & facilities
The Meridian is a really nice hotel in a nice area only 10-15 minute walk to a quieter part of South Beach, there are many good cafes & restaurants in close walking distance. You can rent bikes from the hotel by downloading an app & you get the first 2hrs free so great for cycling on the a south beach boardwalk. The reason I have only given a 3 star rating, is there is a small bar attached to the hotel which is open until 4am & has outside seating, we had a ground floor room & could hear constant noise from 11pm when we went to bed until the early hours, our first night there was a group arguing & we did speak to the receptionist to see if we could change rooms & they said they would see what they could do but didn’t come back to us, we also had an issue with our VIP drinks voucher which was sorted in the end but was a bit of a hassle. The reception staff were not consistent, some were helpful but others not so much. We had a nice room with a lovely terrace but it looked over a car park but it wasn’t noisy that side. Overall a nice hotel but be aware of the bar attached.
Stayed 4 nights in Mar 2024
Response from Customer Service on 21 Apr 2024
Carolyn, it's pleasing to know you appreciated the convenient location of The Meridian Hotel Miami Beach and the biking services we offer. We're sorry to hear about your experience with the nearby bar and some issues you encountered during your stay. Rest assured, we make it a priority to ensure our guests' comfort. We’re also disappointed to learn your interaction with our front desk team members was inconsistent. Your feedback will certainly be taken into consideration as we constantly work on improving our guest's experience. We hope to have another chance to provide you with a better stay in the future.

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional customer service. Would definitely recommend!!
Stayed 1 night in Apr 2024
Response from Customer Service on 19 Apr 2024
Melissa, it's fantastic to know you were impressed with the superior customer service at The Meridian Hotel Miami Beach. Thank you for considering us recommendable. We're greatly looking forward to your return. Safe travels.

8/10 Good

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, convenient, very nice staff, small pool, great common area space
Stayed 7 nights in Apr 2024
Response from Customer Service on 19 Apr 2024
Claire, it's fantastic to hear that you appreciated the prime location of The Meridian Hotel Miami Beach along with our courteous colleagues and the communal areas. We'll take note of your feedback on the pool size for future improvements. We look forward to welcoming you back soon!

2/10 Terrible

PERRY

Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Customer Service on 20 Apr 2024
We appreciate your feedback, Perry.Your experience is not on par with the level of service we're accustomed to sharing with our guests. We do hope for the chance to share a more positive experience with you soon.

4/10 Poor

Rimma

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Everything related to hotel is not great. This is not a 4 star hotel. We got the key and noticed the room was not clean, they did not even bother change the sheets! The night table was so dirty , I cleaned it with wet paper and it became almost black. Toilet was not flashing properly. Requested a quiet location and got a room above the bar with noise until 2am. No sleep. After complaining about bed sheets they cleaned the room. In the morning asked for some compensation about all this inconvenience they offered a free breakfast. The lady at the cafeteria was nice until she noticed we are covered by the hotel for the cost. Suddenly she became very arrogant and abrupt. And the food in the cafeteria was not fresh. Staled focaccia couple of days old. Not going to this hotel chain again especially for this ridiculous price!
Stayed 2 nights in Apr 2024
Response from Customer Service on 19 Apr 2024
Rimma, it's regretful to hear about the various aspects of your visit that didn't meet expectations. Cleanliness, noise levels, and maintaining amicable interactions with our valued guests are of utmost importance to us. We are sorry your accommodation and restaurant experience wasn't as we had hoped. This feedback will be shared internally with our team members for improvements. We understand your hesitation, but if you decide to give us another shot in future, we aim to deliver a much better experience.

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay! Five Star!
Stayed 3 nights in Apr 2024
Response from Customer Service on 19 Apr 2024
Lindsay, we're thrilled you enjoyed your stay at The Meridian Hotel Miami Beach! It's wonderful that you had a five-star experience. We look forward to welcoming you back in the future.

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel not far from the beach.
Stayed 2 nights in Apr 2024
Response from Customer Service on 17 Apr 2024
Julie, thank you for sharing your experience. We're thrilled to know that The Meridian Hotel Miami Beach's proximity to the beach added to your stay's enjoyment. We hope to welcome you back in the future for another pleasant visit.

6/10 Okay

Munpreet

Travelled with family, Travelled with group
Liked: Staff & service
In all honesty I didn’t feel the Meridian Hotel met our standards. It was nice enough but felt a bit misled by the photos when we visited. We had to request a fridge in our room and the elevator was broken whilst we were there so had to manually move our suitcases about. Staff were friendly though and they helped us with our luggage. You can only get water downstairs at the bar. The overall experience didn’t feel like a four star experience but the location was good.
Stayed 5 nights in Jan 2024
Response from Customer Service on 17 Apr 2024
Munpreet, it seems your stay didn't fully meet your expectations, and we regret you experienced inconvenience regarding the room appliances and service amenities. We're glad you found our team members accommodating and acknowledged our prime location. We are continually striving to better our guest experiences and appreciate your feedback. We hope to host your stay again for a truly seamless four-star experience.

4/10 Poor

Samantha

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Although the overall aesthetic and location of the hotel was wonderful. I found the staff to not be very helpful and the rooms to be quite run down. The towels that were in our rooms were all dirty with makeup stains from previous users. When we asked for new ones we were told they didn’t have any and we had to wait for laundry to be done. We had to ask 3 more times and wait till the next day to get some. The shower leaked into the bathroom floor and didn’t have a handle on the inside to close the door. Overall an okay hotel but not what to expected from description and photos.
Stayed 3 nights in Apr 2024
Response from Customer Service on 17 Apr 2024
Samantha, we appreciate your feedback and are sorry to hear about the issues you encountered pertaining to room conditions and aspects of our service. Ideally, our accommodations and towel supply should meet pristine standards, and it's disappointing we did not meet those expectations during your stay. Issues such as the bathroom functionality you described certainly detract from a comfortable stay, and we sincerely regret the inconvenience. We are committed to improving these aspects based on your feedback, and we would value the opportunity to better serve you in the future. Please accept our assurance that these are not typical experiences in our hotel.

10/10 Excellent

Cristina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the beach
Stayed 3 nights in Apr 2024
Response from Customer Service on 17 Apr 2024
Cristina, it's wonderful to hear how much you appreciated The Meridian Hotel Miami Beach's proximity to the beach. Thank you for choosing us and sharing your feedback. We hope to make your next visit just as enjoyable.

10/10 Excellent

Kristin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 4 nights in Apr 2024
Response from Customer Service on 16 Apr 2024
Kristin, it's wonderful to hear your enthusiasm about your stay at The Meridian Hotel Miami Beach. We are delighted you enjoyed your time with us. We can't wait to have the opportunity to welcome you back again.

2/10 Terrible

yigit mehmet, Oakville

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Customer Service on 16 Apr 2024
We appreciate you taking the time to share your feedback, Yigit.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful!
Stayed 1 night in Apr 2024
Response from Customer Service on 12 Apr 2024
Monica, it's wonderful to read you had a delightful experience at The Meridian Hotel Miami Beach. Your positive words are truly appreciated and we look forward to sharing another fantastic experience with you in the future.

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Service on 10 Apr 2024
Alessandro, thank you for the top rating of The Meridian Hotel Miami Beach. It's a pleasure to know that your stay with us met your expectations. We hope you'll choose our hotel once again on your next Miami Beach visit!

10/10 Excellent

Siobhan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!! I would definitely stay there again!
Stayed 1 night in Apr 2024
Response from Customer Service on 8 Apr 2024
Siobhan, your high praise for The Meridian Hotel Miami Beach is immensely appreciated. It brings us joy to know you had an excellent experience with us, and we're certainly excited about the prospect of welcoming you back in the future.

6/10 Okay

Nicolas, Citrus Heights

Disliked: Staff & service
Stayed 8 nights in Mar 2024
Response from Customer Service on 6 Apr 2024
Nicolas, we appreciate your neutral rating for your stay. We're committed to improving every guest's experience and would greatly value additional details on what you thought worked well, or what you may have felt was lacking during your stay. Your insights can be a great guide for us to better our offerings. We hope to have the chance to host you again in the future.

10/10 Excellent

Jacmel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Customer Service on 3 Apr 2024
Jacmel, thank you for leaving a rating on Expedia. The Meridian Hotel Miami Beach truly appreciates your positive feedback. We look forward to welcoming you back for another pleasant stay on your next visit to Miami Beach!

4/10 Poor

Seema, San Antonio

Stayed 3 nights in Mar 2024
Response from Customer Service on 21 Apr 2024
We appreciate the feedback, Seema.We're disappointed to hear you were dissatisfied with your recent stay. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.

10/10 Excellent

MANDEEP

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024
Response from Customer Service on 2 Apr 2024
Mandeep, thank you for your succinct feedback. We're elated to know that you had an excellent stay at The Meridian Hotel Miami Beach. Your satisfaction is our greatest reward. Looking forward to welcoming you back!

8/10 Good

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Older hotel in great location. Would definitely return again.
Stayed 1 night in Mar 2024
Response from Customer Service on 11 Apr 2024
Stacey, it's fantastic to hear that The Meridian Hotel Miami Beach's prime location appealed to you and that you are considering returning. The charm of our seasoned hotel is indeed something many guests appreciate. We look forward to welcoming you back in the future.

4/10 Poor

Dakota

Business traveller
Disliked: Cleanliness
Room smelt like someone had smoked a cigarette in the room upon arrival. There was no fitted sheet on the bed only a regular sheet to cover the mattress. The mattress also had no mattress protector. The duvet/comforter also had no duvet cover on it and there was some sort of stain on the duvet. Did not feel clean sleeping in the bed. The bathroom had black mold or soap scum in the shower. Room was facing a main road so it was quite loud at night with the window open. Rate per night I thought was good, but read the fine print there is a $35/night resort fee that isn’t included in the rate and billed separately.
Stayed 3 nights in Mar 2024
Response from Customer Service on 29 Mar 2024
Dakota, we're extremely sorry to learn of the issues you encountered during your stay. It's disappointing to hear your room did not reach our usual standards of cleanliness and comfort. Please rest assured that the concerns raised about the bedding and the bathroom are being addressed so that similar problems are not repeated in the future. We would also like to clarify the resort fee is a charge typically mentioned during the booking process to help ensure our guests are aware of all charges associated with their stay. Your feedback is important for us to improve and we hope you'll reconsider giving us another opportunity to make your experience better.

10/10 Excellent

diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on 14 Apr 2024
Thank you for taking the time to leave this wonderful rating, Diane! We hope to see you again soon at The Meridian Hotel Miami Beach so we can share yet another amazing experience!

4/10 Poor

Duccio, Los Angeles

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Slightly better than a hostel No services whatsoever. They don’t even clean the rooms unless you ask (and even then you have to ask multiple times). Some personnel speaks almost no English but insists in not speaking Spanish if someone that looks European or white American even if he/she addresses them in Spanish Fridge smelled stale. No Tv remote for 3 days. Took 2 tries to find a functioning one Someone knocked on my door at 1130pm.. the day I had to wake up at 5am to catch my flight A far cry from the Urbanica next door (which has also limited services)
Stayed 4 nights in Mar 2024
Response from Customer Service on 24 Mar 2024
Duccio, it's unfortunate to hear that your stay did not meet your expectations completely. We value your feedback regarding our guest-oriented services, and the linguistic diversity of our team is a point we'll look into carefully.It's regrettable to hear of your issues with room cleanliness and the appliance condition, such as the refrigerator and TV functionality. Assuring optimal comfort in rooms is our priority, and we regret any inconvenience this may have caused you.In regards to the late-night door-knocking incident, we understand how disconcerting that can be, especially on a day where early travel is scheduled. Your safety and privacy are highly important to us.We aim to provide a great experience and it's clear we fell short in your case. We will review your comments with our team to make crucial improvements and hope for an opportunity to serve you better in the future.

4/10 Poor

Christian David

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Don’t stay here. we got to the hotel we were charged an extra fee that was not mention on the website when we booked it. We was send an email to do an online check in. It said that unless you request a room service, they won’t clean your room. So we did that. Selected the option for have our room clean Next day we went out and when you came back around 3pm our room was not clean, bed wasn’t made no clean towels. Went to the front desk to ask about the cleaning they said that it was done between 2-6pm. So I left it at that. We got ready to continue wih our day. Once you got back after a long day of exploring it was 8 pm and the room was still the same one that we left it at 3pm. Went once again to the front desk and it seem like the guy that doesn’t the cleaning didn’t want to do. It took them like an hour to send someone to clean. Once we finally were able to get in the room. The sheets were dirty. The made was not made the right way. There’s also never one in the front desk. They make you wait 10-20 min for them to show up. The food in side the hotel is gross. Big shout to Luis tho. He was the only staff member you was kind, helpful. That man deserves a raise the rest of them need to go thru some training again.
Response from Customer Service on 22 Mar 2024
Christian, thank you for sharing your feedback with us. We're disappointed to hear that your experience didn't meet your expectations, particularly regarding the cleanliness of your room and the additional fee that was charged. This isn't the standard of service we aspire to provide. We take your comments about housekeeping and our front desk efficiency seriously and will address it to our team members for necessary improvements.It's a relief to know that our team member, Luis, was able to bring a bright spot to your stay. Your compliments about his helpfulness and kind nature will surely be passed on.We appreciate your time and your insightful review. It is only through feedback like yours that we are able to maintain and improve upon the service that we provide to our guests. We hope we will have the opportunity to welcome you again with an experience that truly aligns with our standards.

6/10 Okay

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on 7 Apr 2024
We appreciate the feedback, Alison.We're disappointed your time with us was anything less than perfect. We look forward to sharing a more positive experience with you soon.

4/10 Poor

Daniel Joseph

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
I felt there was very little information about the area and not enough information about where to go to eat. The way house keeping done was ridiculous and a 35.00 resort fee was crazy because nothing was provided. All that said I would go again because it was well located
Stayed 5 nights in Mar 2024
Response from Customer Service on 17 Mar 2024
Daniel Joseph, it's regrettable to learn about the difficulties you experienced regarding local information and housekeeping procedures. We strive to provide useful resources and a smooth experience for all our guests. On the positive side, we're glad our prime location resonated with you. Do give us a chance to enhance your next stay; your feedback enables us to improve our services constantly. Thank you for sharing and considering a return in the future.

10/10 Excellent

Robbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for the a week and absolutely loved the property and staff. Lots of great dining options nearby. Rooms provided a very chill and restful atmosphere to come home to following busy days and nights in South Beach. Always greeted with a friendly smile and great advice by the staff. Luis is an amazing asset to your team. Mini Bar is a hidden gem as well. Will not hesitate to stay here again!
Stayed 7 nights in Feb 2024
Response from Customer Service on 17 Mar 2024
Robbie, it's fantastic to hear that you had such a great week at The Meridian Hotel Miami Beach. Our team members, like Luis, always strive to provide a welcoming atmosphere and insightful advice. We're thrilled that you relished the laid-back atmosphere of our rooms and appreciated our convenient location near diverse dining options. The Mini Bar truly is a hidden gem, and we're glad you discovered it! We eagerly await your return stay.

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let us check in early which was great. Quite noisy beside the bar but to be expected during March break. Was a good time here.
Stayed 1 night in Mar 2024
Response from Customer Service on 15 Mar 2024
Steve, it's fantastic to hear that you appreciated the early check-in at The Meridian Hotel Miami Beach. We understand the location by the bar could be lively during peak times like March break, yet we're glad you had a worthwhile stay. Your feedback is much appreciated, and our team members hope to have another chance to serve you in the future.

10/10 Excellent

Lambros

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice ckean property in a good location.
Stayed 4 nights in Mar 2024
Response from Customer Service on 14 Mar 2024
Lambros, it's great to hear that you were pleased with the cleanliness and strategic location of The Meridian Hotel Miami Beach. Your satisfaction means a lot to us, and we're pleased that you enjoyed your stay. We can't wait to welcome you back to our hotel in the future.

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel many texts and emails but could not follow request for daily cleaning Requested on line cleaning of room Asked front desk for room cleaning and towel change No housekeeping service finally used my beach towels for showering Not very good house cleaning staff Some front desk very nice but nights staffed smiled and did nothing
Stayed 2 nights in Mar 2024
Response from Customer Service on 14 Mar 2024
Steven, we value your feedback on The Meridian Hotel Miami Beach. It is delightful to know you found the property to your liking and appreciate the effort put in by some of our front desk team. We apologize if there were misunderstandings concerning housekeeping services. Your comments will certainly be a guide to enhancing our in-room services and bettering our guest experience. We hope your overall visit to Miami Beach was enjoyable and look forward to serving you better on your next visit.

6/10 Okay

Briana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Customer Service on 14 Mar 2024
Briana, we appreciate you taking the time to rate your stay. We're always working to improve our guest experience and would appreciate further feedback regarding your visit. We hope to have a chance to serve you better in the future.

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on 2 Apr 2024
Sally, thank you for choosing The Meridian Hotel Miami Beach for your stay. We're delighted to know you enjoyed your experience. We greatly appreciate your five-star rating and look forward to your next visit.

8/10 Good

Candice

Liked: Cleanliness, staff & service, property conditions & facilities
The hotels is close to the bus and also the restaurant and the beach
Stayed 5 nights in Mar 2024
Response from Customer Service on 10 Mar 2024
Candice, it's great to hear that you appreciated The Meridian Hotel Miami Beach's convenient location near public transportation, dining establishments, and the beach. We're fortunate to be placed in such a dynamic area with many attractions at hand. We look forward to your next stay!

6/10 Okay

Nina

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Feb 2024
Response from Customer Service on 6 Mar 2024
Nina, it's great to see your rating. While it appears you had a worthy stay at The Meridian Hotel Miami Beach, your feedback suggests there's room for improvement. We'd love to hear more about your experience so we can enhance future visits. Thank you for choosing us.

8/10 Good

Piotr, London

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 9 nights in Feb 2024
Response from Customer Service on 2 Mar 2024
Piotr, thank you for taking the time to share your review. We're glad to hear that you found The Meridian Hotel Miami Beach's location beneficial. We hope you enjoyed your stay overall and will consider us for future visits to the area.

6/10 Okay

Angela

Stayed 2 nights in Feb 2024
Response from Customer Service on 21 Mar 2024
Angela, thank you for sharing your rating. It seems like your stay didn't entirely meet your expectations, and we apologize for falling short this instance. Thank you for your time and we hope to welcome you back for a better experience in the future.

10/10 Excellent

jesseca

Stayed 3 nights in Feb 2024
Response from Customer Service on 1 Mar 2024
Jesseca, thank you for taking the time to rate your stay at The Meridian Hotel Miami Beach. We are thrilled to know that you enjoyed your time with us. We appreciate your patronage and look forward to welcoming you back in the future.

8/10 Good

Jacqueline

Stayed 4 nights in Feb 2024
Response from Customer Service on 21 Mar 2024
Jacqueline, thank you for rating your recent stay at The Meridian Hotel Miami Beach. We appreciate your feedback and hope to welcome you back in the near future for an even better experience.