Penthouse, 3 Bedrooms, Ocean View | Living area
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Reviews of SeaStays Apartments

3 out of 5
SeaStays Apartments
5445 Collins Ave, Miami Beach, FL

Reviews

6.8
Rating 10 - Excellent. 124 out of 353 reviews" "
Rating 8 - Good. 60 out of 353 reviews" "
Rating 6 - Okay. 45 out of 353 reviews" "
Rating 4 - Poor. 47 out of 353 reviews" "
Rating 2 - Terrible. 77 out of 353 reviews" "

6.8/10

Cleanliness

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

PAN

Travelled with family
Liked: Cleanliness, property conditions & facilities
This Apartment style hotel is very nice while in an old building everything is convenient - easy valet parking, free trolley and bus stops in front of the building, the loft unit is just renovated and clean. With fully equipped kitchen, it is right on the quiet part of Miami Beach and very accessible. Not much food options in walkable distance- need a car to go to south beach or order delivery or cook at the room. But it is solvable.

2/10 Terrible

Melisa

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Most terrible place I stayed at. Building smelled terribly. Room and building were dirty. DOES NOT LOOK LIKE EXPEDIA PICTURES. We called for more towels since 3 of us were staying there for 5 DAYS and the lady said they only provide towels once during the entire stay. They gave us 6 towels for the whole stay. The room had a dingy smell to it. The halls smelled of all different kinds of stenches. You’re better off at a haunted motel. We asked for cleaning services they said they charge a fee for that. We ended up booking at a hotel and staying there just so that we were able to shower and breathe in a clean environment. Our last day of our trip we ended up going back to this disgusting forsaken place to get the remaining of our belongings and ran out of there as fast as we could. BE AWARE: ⚠️⛔️☣️☢️🦠
Stayed 4 nights in Apr 2024

8/10 Good

JAPERRA

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great Place‼️
Stayed 3 nights in Apr 2024

10/10 Excellent

Urvi

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

4/10 Poor

Stephanie

Travelled with family
Disliked: Property conditions & facilities
The rooms and pictures are nothing like the reality. From the moment we checked in staff was discourteous. They did not take the time to explain anything. The room was decently clean but this is a very old building so not much they can do about the deteriorating appearance. The bathroom did not have an exhaust fan. If your showered the entire bathroom was wet, there was obvious sign of mold and mildew buildup due to this. The pool was closed, so we had to go the beach. They do have beach access which is great. You need a code to get back in from the beach. I had to call the front desk about this bc ask it is not the same code used for your room (another fail at check in). Elevators are slow and confusing to use, but again if things were explained it may have helped. There is a lot of partying activity so not the best place to go with children and as a family, but great for young single people. Valet service and convenient shops was the only great thing about this hotel. We only stayed 2 nights and feel like we overpaid for this hotel. Unfortunately, I cannot recommend and we will not return.
Stayed 2 nights in Mar 2024

4/10 Poor

Marie

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
No one told us to go with the valet parking first and then go to the security desk. Check in process could go easier with a form vs hand writing the details. The room was dirty, the sheets had hairs on them and stains, the room was lined with mirrors which looked creepy. It was relatively quiet which was good. The elevators smelled like weed and the room smelled musty. The windows would not stay open so no way to get fresh air.

10/10 Excellent

Hugh

Liked: Cleanliness, amenities, property conditions & facilities
Very nice property. Enjoy my stay and the views of the ocean.
Stayed 2 nights in Mar 2024

10/10 Excellent

Nicole

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
The unit was clean. Beds were comfortable. Service was good. The main floor bathroom was a disaster. The pool was not open. Not a “full” kitchen. Had pots, but no stove…interesting. Restaurants, expensive and very small servings.
Stayed 4 nights in Mar 2024

10/10 Excellent

Luiza

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff & Great Room, will book again in the future 😊
Stayed 3 nights in Mar 2024

10/10 Excellent

Mariam

Liked: Cleanliness, amenities
Awesome place, awesome view.
Stayed 7 nights in Mar 2024

10/10 Excellent

Yinet, Monroe

Liked: Cleanliness
Stayed 1 night in Mar 2024

6/10 Okay

Lidelsy

Travelled with family, Business traveller
Disliked: Cleanliness
The sheets were dirty and the property itself looks old and dirty elevators didn’t close fast. But the view and the things around it are nice
Stayed 3 nights in Mar 2024

2/10 Terrible

Ayoub

Stayed 8 nights in Feb 2024

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Was everything showed and stated on Expedia. We stayed in a multi bed room with ocean view (P1) and it was a beautiful view. Will definitely be coming back.
Stayed 1 night in Mar 2024

10/10 Excellent

Fonzie

Travelled with family, Travelled with family and small children, Business traveller
Liked: Amenities, property conditions & facilities
Very nice private secluded 16th floor studio. Pool was down for repair but not the hosts fault. Check in was a breeze. Clean, comfortable, great off peak pricing rates! A for my 4 year old and I! Easy beach Access. Cool shops, lower level store is easier on the pocket book. $9 pizza upstairs was a value!
Stayed 1 night in Mar 2024

8/10 Good

Hannah

Stayed 3 nights in Mar 2024

10/10 Excellent

mendel

Stayed 3 nights in Feb 2024

10/10 Excellent

Cole

Liked: Cleanliness, amenities, property conditions & facilities
Great place.

8/10 Good

Big

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The images used to advertise the room didn’t match what we had in the room.
Stayed 7 nights in Feb 2024

4/10 Poor

LUIS, Lima

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
'too old facilities and lack of maintenance....it seems that everything is dirty.....definitly I don't recommend this apartments. The amin door and the access to my aparment was dirty, without maintenance and dirty....I decided to leave one day before .
Stayed 2 nights in Feb 2024

8/10 Good

JIANMIN

Very good
Stayed 1 night in Feb 2024

8/10 Good

Tami

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2024

2/10 Terrible

Shay Idira

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Customer service at Sea Stays was horrendous. The cleaning service only came once my entire 5 day stay. We payed extra for a king bed and never got it. We tried to get the refund or an upgraded room and they said they’d do it for $180. They ended up not helping anyways, so I had to reach out directly to expedia and they were super helpful. The Seastays host was rude as can be. Our thermostat didn’t work and the room was freezing. We asked for extra blankets because the room was so cold along with other things we needed like towels, extra pillows, and toilet paper. The host denied my request and said that it was because they only provide service from 10:00-4:00. That being said, I called again the next day at 10:30 and asked for those items. The host was so rude and hung up on me. I called her back and she said she will try to figure it out and call me back. We waited hours and got no response. Our entire stay, we didn’t get those items. I wish we could’ve had better service because it was awful.
Stayed 4 nights in Jan 2024

4/10 Poor

Terry

Disliked: Cleanliness, amenities, property conditions & facilities
The receptionist couldn't put down her phone/texting long enough to talk directly to me. She (therefore?) had missed my request to check in early so I had to wait an hour for the room to be readied and she still charged for early check in. The room was tidy but the floor was dirty under my bare feet. And then they wanted MORE money to Ck out after 10am! The lobby was bland & no restaurant. The view from the window was lovely but the way you could only see the view if you're standing. So if you wanted to sit and look at the view all you could see was sky because the windows were to high to see over the wall. Also even though the pool was listed as an amenity on Expedia, it was closed for construction so both pool and pool area were useless- no chairs- couldn't even sit outside on a deck. The texting receptionist said the pool was not listed on THEiR website but of course that didn't help me since I booked thru Expedia. And when, after I learned there was no pool, a charged for early Ck in, and my room still not ready, and she was so unhelpful, I said I wanted to cancel, get a refund and go elsewhere and she said I could not get a refund. So after all that ( it was last min b my flight was cancelled and I had to overnight in Miami) I was stuck in a room where I could not sit out by the pool and watch the ocean and if I wanted to watch it from my room I had to stand. I was too exhausted to walk the beach-- I sat there a little while, but it was windy and cold.

2/10 Terrible

Emily

Travelled with family
Disliked: Amenities, property conditions & facilities
Its dirty hotel.
Stayed 3 nights in Jan 2024

10/10 Excellent

Wesam

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
i love it
Stayed 1 night in Jan 2024

10/10 Excellent

David, Indianapolis

Liked: Cleanliness, amenities, property conditions & facilities
Nice Beachfront studio. Comfortable bed. Very clean. Expedia doesn't do a good job of explaining you are renting someone's condo. Once you understand that it makes great sense the way things work.
Stayed 1 night in Feb 2024

10/10 Excellent

Madeline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Studio apartment was good and the beds were comfortable. The Lobby security were not friendly at check in. Valid parking was very helpful. The apartment view was amazing. No food around the area
Stayed 1 night in Feb 2024

10/10 Excellent

Leafar

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and helpful. Free valet parking available 24/7 and very efficient. The rooms were very clean and comfortable. Loved there setup where we didn't need a room key. They had keyless entry! Elevators were fast and the restaurant lounge BluGin was very good although I recommend to not order the lobster ravioli unfortunately it was not very good. Everything else we ate was very good!
Stayed 2 nights in Feb 2024

10/10 Excellent

Kadaya

Liked: Cleanliness, property conditions & facilities

6/10 Okay

Darren

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Mayra

Stayed 2 nights in Jan 2024

2/10 Terrible

Azia

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The staff was absolutely terrible. Anytime I needed help they would say “not our problem - contact your host” so I would and then would still not receive any help at all. The valet scratched my rental car and refused to give me an incident report. My host refused to help me with this. My laundry card to my room was broken and caused $100 worth of clothes to be ruined which again no one would help me with. The stay itself was a nice condo, but besides that 0/10 recommendation.
Stayed 4 nights in Jan 2024

8/10 Good

Kuenley

Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Room was nice and comfortable. Lots of communication before and after stay. But the check in process was a pain. And the amount promised by Hotels.com was NOT what I was charged to be able to check in. There is an additional cleaning fee that I was not aware of ahead of time. We choose not to rebook this location later in our stay for these reasons.
Stayed 1 night in Jan 2024

2/10 Terrible

Valorie

Travelled with family and small children
Disliked: Amenities
Property was in a great place, looked nice in the lobby, however they do not grantee your room and will not help accommodate when you show up and find out there’s no reservation.
Stayed 2 nights in Dec 2023

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Five star all the way!! The unit was super clean. Beds were comfy. They even left a couple of snacks and water bottles. I will definitely be using Seastays for my next visit.
Stayed 1 night in Jan 2024

8/10 Good

Cassandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great views and easy check in. I like the option to check in early, thanks for the hospitality!
Stayed 1 night in Jan 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very cute little apartment. Really enjoyed the balcony!!
Stayed 2 nights in Jan 2024

8/10 Good

sreenath reddy

Stayed 2 nights in Jan 2024

2/10 Terrible

Maurizio

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2024

2/10 Terrible

amir

Disliked: Cleanliness, property conditions & facilities
employees in the hotel are very unfriendly
Stayed 1 night in Jan 2024

2/10 Terrible

William

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
In my 50 years of traveling it was my first time that I had to find another hotel instead of checking into this horrible property. Trash cans rolling in the Front lobby was the first clue. Then one smell and look at the dirty apartment sickened me and my two sons. They offered a small room but refused us access to verify if this new choice would be at least clean. So we finally left and got a much better choice for 100 more at the Radisson Miami Beach. Never once had a bad experience like this from Expedia. We are expecting a full refund ASAP. 🙏🙏🙏

8/10 Good

Rajan

Travelled with family
Liked: Amenities, property conditions & facilities
Very good location and room was clean on arrival. There were bugs in the room when we checked in, the host got the room fumed pretty quickly. The bugs stopped showing up eventually. Other than the bugs, this was a very good experience.
Stayed 5 nights in Dec 2023

2/10 Terrible

Pedro

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023

4/10 Poor

Carol

Stayed 2 nights in Dec 2023

2/10 Terrible

Ravi

Disliked: Cleanliness, property conditions & facilities
AC was not working and when we called the host, no one picked our call in the night. Finally one person picked the call but he didn’t come to fix the issue. They reached out to us next day afternoon on the issue and it was way too late as we already booked another hotel by that time as we didn’t want to ruin our vacation due to this not so maintained property.
Stayed 3 nights in Dec 2023

6/10 Okay

Kathy

Travelled with family
Liked: Property conditions & facilities
I had a cockroach in the bathroom & the check in process was difficult. I prefer checking in & being able to talk with someone about problems or checking in early in person instead of having to call. I couldn't check in early because i don't have Venmo or other online pay, as i wanted to pay cash.
Stayed 1 night in Dec 2023