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Reviews of Sahara Beach Club

2 out of 5
Sahara Beach Club
18335 Collins Avenue, Sunny Isles Beach, FL

Reviews

4.8
Rating 10 - Excellent. 18 out of 124 reviews" "
Rating 8 - Good. 13 out of 124 reviews" "
Rating 6 - Okay. 20 out of 124 reviews" "
Rating 4 - Poor. 17 out of 124 reviews" "
Rating 2 - Terrible. 56 out of 124 reviews" "

5.0/10

Cleanliness

5.0/10

Staff & service

4.8/10

Amenities

4.2/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Rosa

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Well located but poor managed.
Stayed 1 night in May 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
Good for the price
Stayed 4 nights in Apr 2024

2/10 Terrible

Erkko

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The swimming pool was closed and dirty. The room was booked for four, but two narrow beds. There were only towels and blankets for two. The staff was rude. The room smelled bad and the sheets were dirty. We left when we couldn't stay there and lost our money. Market images give the wrong impression of the place! Don't go in here!
Stayed 1 night in Apr 2024

2/10 Terrible

Natalia

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

2/10 Terrible

Taya

Stayed 1 night in Apr 2024

4/10 Poor

Brad

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pictures on line of the property are way different from actual condo.. We had no ocean view whatsoever, but an excellent view of the brick staircase. The floors were dirty inside the unit and whatever you do, don’t look under the bed. , the deadbolt did not lock, the pool was filthy, and even worse, the hot tub gray brown color with lots of dirt and debris. very noisy neighbors.. The place looks like a low income housing. They added additional fees when I got to the property. If I would’ve seen the property before I paid on line, I would’ve not taken it. After checking into the room I went back downstairs to get a refund and leave the property. All I wanted was the refund of the fees! I was going to eat the online price that I paid and leave the property but they would not refund any part of the fee. lady behind the desk was very rude n bitter! She told me that I rent the property available not the pictures kind of like a car. I travel a lot and never have I’ve seen pictures so different from the actual property. I will never stay here again. Spent a few more bucks more per night and get a outstanding resort just two properties away. The only saving grace of this entire episode was that it was on the beach. I would be surprised if this property still stands one year from now!
Stayed 2 nights in Mar 2024

4/10 Poor

Karlene

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We had read the poor reviews and booked anyway because of the location on the beach (we are pretty seasoned travelers and can tolerate old, run-down facilities). Unfortunately, its hard to tolerate filth. The sheets on the bed appeared clean, but everything else was dirty. Floor covered in gravel, sand, hair and both sinks appear to have had sitting water in them, and were caked with grim. When we let staff know the room had not appeared to be cleaned, a man brought us a mop. Just a dry mop... no broom, no bucket... With it being spring break, we could not find another place, so we stayed. Did not ever THINK about going near the pool. The beach was lovely.
Stayed 2 nights in Mar 2024

10/10 Excellent

Yevhenii

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

2/10 Terrible

Joanna

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The place is very run down, doesn’t provide room service, doesn’t provide clean towels, we had the same 3 small towels for 5 days. Nobody cleaned the rooms or changed the sheets, there is sand everywhere and they don’t even provide shampoo. There are no cleaning supplies or even a broom. You have to buy everything like paper towel, paper plates, plastic silverware. The pool is in a very bad condition, looks very dirty. The only advantage of this place is access to the beach. There are few broken lounge chairs in front of it for use but again no towels. It feels unsafe for the families with smell of weed and shady looking individuals around. Garbage isn’t being picked up enough and the bins outside are overflowing with spilling trash. For air conditioning you get loud window units and next door to the hotel is a big construction site with diggers and loud noise from morning to night. Will not be booking it again for sure.
Stayed 5 nights in Mar 2024

2/10 Terrible

Ashay

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Sean

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property manager was extremely helpful after our flight was delayed and made arrangements for us to get into our room even though it was well passed check in time.
Stayed 2 nights in Mar 2024

8/10 Good

Ali

Travelled with family
Liked: Amenities
Easy to access. Property was old, needed to be updated.
Stayed 7 nights in Mar 2024

6/10 Okay

Cory

Disliked: Staff & service
Front desk agent was not friendly but not rude. Just unwelcoming.
Stayed 2 nights in Mar 2024

10/10 Excellent

Hussien, Dearborn

Stayed 1 night in Mar 2024

2/10 Terrible

Ihor

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There was construction right across our window and they were doing some construction on the hotel too which was inconvenient nobody ever offered room service the pool was dirty with sand leaves and bird poop in the water also there was dog poop around the pool in general unclean and the condition of the hotel was bad it definetly needs some renovations
Stayed 7 nights in Mar 2024

6/10 Okay

Duke

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly, helpful . Great beach location Old building, bathroom towels are old and not fresh, no shower soap or shampoo
Stayed 1 night in Mar 2024

10/10 Excellent

Marina

Stayed 1 night in Mar 2024

2/10 Terrible

Kristi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing except the location. We checked into our room and it was never cleaned. the bed was slept in, the shower was used with a dirty towel hanging over the bar, there was sand on the floor and there wasn’t even a phone in the room to call the front desk. There was no clean towels in the room had to go find housekeeping to get towels. I could keep on going, but you get the idea it was horrible and I would never go back and never recommend it to anybody.
Stayed 3 nights in Feb 2024

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for holiday and even business trip. Front beach. Very very friendly stuff ready to help in any situation.
Stayed 4 nights in Feb 2024

10/10 Excellent

Jennyfer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish there were more properties like the Sahara Hotel, a small building with a private beach, it is the only thing that is needed on these winter days, its beach is very quiet.
Stayed 4 nights in Feb 2024

10/10 Excellent

Valentina

Stayed 4 nights in Feb 2024

2/10 Terrible

Dylan

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It smelled like Marijuana in our room and air conditioned was broke and no solution to fix it for our 3 day stay and television was unhooked and couldn’t be watched no wifi traveling with a 13 month old we couldn’t let her stay there she was there 5 minutes and picked up a beetle off the floor.
Stayed 2 nights in Feb 2024

2/10 Terrible

Christopher, STONE MOUNTAIN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing good about this property is that it was cheap compared to the other hotels in the area
Stayed 1 night in Feb 2024

6/10 Okay

Dmitry

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great stay for a night or so with a car (parking on site). A bit outdated property, no Wi-Fi, TV without remote :)) Not the place you spent your honeymoon, but worked for my purpose - busy whole day and need a bed to sleep.
Stayed 1 night in Feb 2024

2/10 Terrible

Aleksandr

Stayed 4 nights in Feb 2024

10/10 Excellent

sergey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Feb 2024

6/10 Okay

Maidenys

4/10 Poor

Milana

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
They should pay you to stay here! Too bad condition
Stayed 2 nights in Feb 2024

6/10 Okay

Glendon

Stayed 1 night in Feb 2024

4/10 Poor

Manaury

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
No me gustó
Stayed 2 nights in Feb 2024

2/10 Terrible

Mariam

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible. Not worth the savings. The worst place I’ve stayed at
Stayed 3 nights in Feb 2024

4/10 Poor

ANDRES

Disliked: Cleanliness, property conditions & facilities
Needs highly cleaning and renovation
Stayed 3 nights in Feb 2024

4/10 Poor

Olga

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Great location but the hotel is very old and dirty

6/10 Okay

Fazeena

Travelled with partner
No microwave in room and we had to pay to park in the compound
Stayed 2 nights in Feb 2024

6/10 Okay

Helen

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Very old facility. Right on Beach which was beautiful with lots of space & lounge chairs.
Stayed 1 night in Feb 2024

10/10 Excellent

Duke

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great check in service
Stayed 1 night in Feb 2024

6/10 Okay

jonathon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

jonathon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booking was incorrect, sent us to 3 different rooms one of witch was already occupied. Ac didn't work, no towels, no refrigerator, not even a garbage can in the room they finally gave us. I'd highly suggest avoiding this place.
Stayed 1 night in Jan 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was very nice specially Wendy, edna and Luis
Stayed 1 night in Jan 2024

8/10 Good

Mark

Stayed 5 nights in Jan 2024

6/10 Okay

Marina

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is really old and dirty. But beach is really amazing.
Stayed 7 nights in Dec 2023

2/10 Terrible

Victoria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When my parents and I walked into our room, there was a dirty towel on the floor that looked like spilled wine was used to clean up. There was hair in the sink. There were poop stains in the toilet. The previous guests soap was still out on the counter. It was absolutely disgusting. There were only 3 clean towels in the room, but what about hand and face towels. Don't they have to adhere to certain cleanliness standards? I know it's not a 4 star or 5 star hotel, but come on! I went to reception and asked them to clean up the bathroom, and when I returned from dinner, everything was cleaned up except for the hair in the sink and the soap from the previous guests was still there. I was still pretty disgusted at that point. On top of that, when I tried showering before bed, black water came out of the shower and the water was pooling up as if the drain was clogged. I was standing in nasty black water pooling around at my ankles. At night reception is non-existent. So if you need anything after 7:00 pm, forget about it. In the morning I asked the reception to bring more towels and fix the shower. Nothing happened for hours. Then I found a nice looking lady and I asked her to bring me some towels. I also complained about the dirty bathroom, so she came in right away and cleaned everything up. I had to go to reception once again and only then did I make sure to watch them call the mechanic to fix the shower. Building next door is under construction. So it is very loud.
Stayed 4 nights in Dec 2023

2/10 Terrible

Rosana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023

2/10 Terrible

Anatolii

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a very rude woman working at the reception. She was rude to us during check-in. During our stay there was no hot water, and one day there was no water at all! There is no Internet although the website says that there is Internet. I will never return to this hotel!
Stayed 2 nights in Jan 2024

2/10 Terrible

Shawn

Stayed 1 night in Jan 2024

2/10 Terrible

Lavinia

Stayed 5 nights in Dec 2023

2/10 Terrible

Roshan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is terrible in terms of cleanliness, amenities, and nothing in is working there. They do not provide room service or minimum needs for staying there.
Stayed 3 nights in Dec 2023

2/10 Terrible

Federico

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Dusty and dirty

2/10 Terrible

Charles

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Unsafe, unclean, unfriendly
Worst, uncaring front desk and front desk help I've ever experienced. Any questions you might have, they just see it as a burden.
Stayed 1 night in Dec 2023

2/10 Terrible

Joshua

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible service and place.
Went to Miami for cruise stayed extra night just to go to beach. Read reviews saying it was not a great room but beach access looked amazing in pictures. It was not even accessible, pool was dirty and closed. No one answered the phone and no one was at desk to speak with. Would not approve a refund even though they completely lied to hotels.com by saying it was open. I have pictures and have filed a complaint with hotels.com for refund. Never saw the room as we stayed elsewhere.
here is the Beach access
Lobby with no one working in it
The open pool that was locked by a bike lock on the gate
The pool I wouldn't have gotten in anyways.
Stayed 1 night in Dec 2023