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Reviews of Kimpton Hotel Palomar South Beach, an IHG Hotel

4 out of 5
Kimpton Hotel Palomar South Beach, an IHG Hotel
1750 ALTON ROAD, Miami Beach, FL

Reviews

8.4

Very good

Rating 10 - Excellent. 319 out of 562 reviews" "
Rating 8 - Good. 113 out of 562 reviews" "
Rating 6 - Okay. 54 out of 562 reviews" "
Rating 4 - Poor. 37 out of 562 reviews" "
Rating 2 - Terrible. 39 out of 562 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Samiat

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with lots of things to do around
Stayed 2 nights in Apr 2024

10/10 Excellent

Act

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay on south beach!
Stayed 2 nights in Apr 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a great location.
Stayed 1 night in Mar 2024

10/10 Excellent

eiman, lakewood ranch

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 2 nights in Apr 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean. Front staff was super sweet.
Stayed 5 nights in Apr 2024

8/10 Good

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. Clean hotel with nice staff and free amenities/services. Free shuttle that takes you around South Beach from Thursday to Sunday. Free chairs at the beach - you have to pay for umbrella rental though. Rooftop pool is also great although the rooftop itself could use some cleaning and better maintenance. They also offer free coffee and tea in the lobby every morning and free wine from 5pm to 6pm everyday. The room was spacious and clean. Located near Lincoln road so you have access to many things and can easily move around South Beach or get to downtown within 15 minutes
Stayed 4 nights in Apr 2024

10/10 Excellent

Angela

Travelled with partner
Nice overnight stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Ira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, and excellent staff who were very polite and accommodating. Spacious room The balcony on our room was enormous.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kymberly

Stayed 3 nights in Apr 2024

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here! The staff was so welcoming and continued to check on us throughout our stay. The room was spacious and clean. And the location was convenient. Would definitely recommend!
Stayed 2 nights in Apr 2024

10/10 Excellent

Nia-Symone

Stayed 1 night in Apr 2024

10/10 Excellent

Sihle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was only there for a short stay but the rooms were good, clean and spacious. Friendly and helpful staff, plenty to do within walking distance.
Stayed 1 night in Mar 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of amenities. Great look.
Stayed 2 nights in Apr 2024

10/10 Excellent

Virgil

Stayed 1 night in Mar 2024

10/10 Excellent

kim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was everything I needed. I love the proximity of south beach and the bay. We were really in the middle of it all. To add i was able to check into my room early as i was just coming back from my cruise. This hotel was everything and more. We will definitely be planning a gorls trip soon.
Stayed 2 nights in Apr 2024

10/10 Excellent

Henry Yi, Closter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, modern and good sized rooms
Stayed 2 nights in Apr 2024

10/10 Excellent

Armani

Stayed 1 night in Mar 2024

8/10 Good

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, no room service and staff at breakfast were overworked. Expensive breakfast for what we got, better going elsewhere.
Stayed 2 nights in Mar 2024

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my boyfriend’s birthday and I hired a planner to come decorate our room while we were gone. Daniela at the front desk was sooo helpful making sure everything ran smoothly while we were gone to ensure my boyfriend was surprised with the room decor. Also, on our second to last day there, my boyfriend misplaced his wallet. Allen, along with a few other maintenance guys went all out there way to help us find it. My boyfriend eventually found his wallet. All the staff was super friendly and personable. We will definitely be coming back to stay at this hotel, next time in Miami.
Stayed 4 nights in Mar 2024

4/10 Poor

Frank

Liked: Cleanliness
Stayed 2 nights in Mar 2024

2/10 Terrible

Seoung Hun

Stayed 2 nights in Mar 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and aromatic smelling hotel. Excellent stay. Nothing to do with hotel but was alot of cars honking horns. Could be a normal thing in Miami and was out of our control!
Stayed 1 night in Mar 2024
Response from Jimmy- Front Desk Supervisor on 31 Mar 2024
Dear Nora,Thank you for choosing Kimpton Hotel Palomar South Beach for your recent stay in Miami! We're thrilled to hear that you had an excellent experience with us and that you found our hotel clean and aromatic. Your feedback about the city noise is duly noted, and while Miami can be vibrant and bustling, we apologize for any inconvenience it may have caused.We appreciate you taking the time to share your positive experience. It means a lot to us to receive such kind words. We hope to have the pleasure of welcoming you back for another exceptional stay in the future!Warm regards,Jimmy BlainFront Office Supervisor Kimpton Palomar South Beach

6/10 Okay

Nicole, Parkville

Travelled with partner
They take a very large deposit for each night and then you have to wait days if not weeks for them to refund deposit.
Stayed 3 nights in Mar 2024

8/10 Good

susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - recommend a coffee pot and microwave in room helpful staff
Stayed 3 nights in Mar 2024

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff! Nice property that also has bicycles and shuttle available. Would stay again if going to south beach
Stayed 3 nights in Mar 2024

10/10 Excellent

Anastasia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing !
Stayed 3 nights in Mar 2024

10/10 Excellent

Desirable

Liked: Cleanliness, staff & service, property conditions & facilities
Clean nice and house keeping was amazing
Stayed 3 nights in Mar 2024

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Nice property
Stayed 1 night in Mar 2024

10/10 Excellent

Desirable

Liked: Cleanliness, staff & service, property conditions & facilities
House keeping was so nice and sweet and front desk
Stayed 2 nights in Mar 2024

10/10 Excellent

Thama

Travelled with partner
10/10 everything
Stayed 2 nights in Mar 2024

10/10 Excellent

Kiandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, friendly staff, unique
Stayed 3 nights in Mar 2024

10/10 Excellent

Parviz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The. Staff is very friendly and polite. The rooms are clean and the shower stream is strong that feels like a massage. Definitely will stay there again. Thanks
Stayed 4 nights in Mar 2024

8/10 Good

Ericka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Denise
Stayed 1 night in Mar 2024

10/10 Excellent

robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a beautiful property nestled in a great part of southbeach and walkable to everything! They had valet so we didn't have to worry about parking. Incredible private balcony
Stayed 1 night in Mar 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Mar 2024

8/10 Good

Ibrahim

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024

10/10 Excellent

Kay

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 2 nights in Feb 2024

8/10 Good

Isabella

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Quiet and clean
Stayed 1 night in Dec 2023

8/10 Good

Aysegul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a mile from ocean drive. Pretty easy walk to Lincoln Road mall. It’s a nice and very clean hotel with good amenities. The roof top pool is very nice. Even though it is on a busy road you don’t hear any noise from the rooms.We had a good stay overall.
Stayed 4 nights in Mar 2024

8/10 Good

LaToya

Liked: Cleanliness
Stayed 4 nights in Feb 2024

2/10 Terrible

Tyshea

N/a my reservation was cancelled
Stayed 5 nights in Jan 2024

6/10 Okay

Akilah

Travelled with group
Liked: Cleanliness
It was clean.
Stayed 1 night in Jan 2024

8/10 Good

Ellyssa

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Feb 2024

8/10 Good

Peyton

Stayed 1 night in Feb 2024

10/10 Excellent

Tiffany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay
Stayed 3 nights in Dec 2023

6/10 Okay

Alana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beautiful and it was nice and peaceful. They only offer Breakfast, not a big selection. You have to DoorDash or go out to eat. I would come back but i have asked and called numerous times for my bill and they have not sent me my bill once. This is the only downfall I have with this place. Makes me a little suspicious on why i never received my bill after asking so many times. But other than that I would recommend the property to others. This is just a downfall.
Stayed 2 nights in Feb 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean building. Friendly staff. Sketchy neighborhood. “Harbor view” is a narrow canal, no harbor.
Stayed 1 night in Feb 2024

10/10 Excellent

Nathaly

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is clean and staff super friendly and helpful
Stayed 3 nights in Jan 2024

8/10 Good

Devika, Washington

Travelled with partner
Liked: Cleanliness, staff & service
Great location and service.
Stayed 4 nights in Jan 2024