Beach/ocean view
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Reviews of Girasole Suites

3 out of 5
Girasole Suites
5445 Collins Ave, Miami Beach, FL

Reviews

6.0
Rating 10 - Excellent. 114 out of 494 reviews" "
Rating 8 - Good. 92 out of 494 reviews" "
Rating 6 - Okay. 90 out of 494 reviews" "
Rating 4 - Poor. 68 out of 494 reviews" "
Rating 2 - Terrible. 130 out of 494 reviews" "

6.0/10

Cleanliness

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Ariana

Stayed 2 nights in May 2024

8/10 Good

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
Perfekt Location for vacation. Well organized studio. Valet parking
Stayed 7 nights in May 2024

8/10 Good

Hussain

Liked: Cleanliness
Stayed 2 nights in May 2024

4/10 Poor

Amanda

Stayed 2 nights in May 2024

2/10 Terrible

Tamika

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The toilet in my room did not work I complaint someone came and check it out and it still does not work for the entire time that we were there. We had to use the plunger each time we went to the bathroom. In addition the valet parking was horrible as there were several stretch marks and dents my vehicle. When I try to speak with the gentleman he was unable to contact us supervisor and gave me a sheet of paper for me to fill out for a complaint. I ended up paying for those damages.
Stayed 2 nights in May 2024

2/10 Terrible

Graciela, Miami

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No air conditioning in my room. The room it smells, there is no ventilation. The sheets and pillowcase dirty, it seems they were not washed. Bathroom dirty. Just to be on the safe side I brought my own sheets.
Stayed 2 nights in May 2024
Response from Girasole Suites on 17 May 2024
Hi, we are sorry to hear that your stay didn’t meet your expectations. However, it is really very unusual what you are telling us, since our professional team makes sure that the rooms are in excellent condition prior to the guest's arrival. If we had known, we would have been pleased to assist you. We look forward to your return whenever you wish.

6/10 Okay

Abigail

Liked: Cleanliness
Bathroom needs to be updated
Stayed 3 nights in May 2024
Response from Girasole Suites on 17 May 2024
Muchas gracias por alojarse con nosotros y por su recomendación. Nos alegramos de que haya disfrutado de su estancia. Tendremos en cuenta su opinión, trabajamos cada día para mejorar nuestros servicios. Esperamos su regreso.

4/10 Poor

Eunice

Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are old my bed was broken the restroom was not clean my tv didn’t work you have to buy your own tissue
Stayed 3 nights in Apr 2024
Response from Girasole Suites on 17 May 2024
Hi, we are sorry to hear that your stay didn’t meet your expectations. However, it is really very unusual what you are telling us, since our professional team makes sure that the rooms are in excellent condition prior to the guest's arrival. If we had known, we would have been pleased to assist you. We look forward to your return whenever you wish.

4/10 Poor

Irma

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom had a leak from toilet. Woke up to water all over. Called building they came to clean up. Left wet towel in shower. Did not replenish towels or toilet paper. Hot water - we had to let run for an hour as another guest told us she too had no hot water. Balcony had no lock Balcony had hair - whomever cleaned swept the hair from room onto balcony table was also dirty on balcony. Kitchen - needs to be upgraded -cabinetry
Stayed 3 nights in May 2024
Response from Girasole Suites on 17 May 2024
Hello, We are deeply sorry that the apartment didn't meet your expectations, but our professional team made sure everything was in perfect conditions before and during your stay, and there was no such issue in the unit. If there's anything else we could help you, please don't hesitate to write us. We look forward to your visit again.

2/10 Terrible

Soerti

Disliked: Cleanliness, property conditions & facilities
The view and location was not bad, decent. However, the bathroom was full of damp and the room. Extremely unhealthy for someone who has ore existing medication condition. Plus the swimming pool is out of order for a long time and the hotel feels like empty and sad. Would not recommend it to stay.
Stayed 1 night in May 2024
Response from Girasole Suites on 17 May 2024
Hello, We are deeply sorry that the apartment didn't meet your expectations, but our professional team made sure everything was in perfect conditions before and during your stay, and there was no such issue in the unit. If there's anything else we could help you, please don't hesitate to write us. We look forward to your visit again.

10/10 Excellent

Larry, Woodside

Liked: Cleanliness, amenities, property conditions & facilities
Very nice property… second time i stay at this place… close to clubs restaurants and easy valet service..
Stayed 5 nights in May 2024
Response from Girasole Suites on 10 May 2024
Hi, thank you for choosing us, we're glad you had a great stay! We look forward to your return.

4/10 Poor

Julieth

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
the room smelled of mold and I had a scratch on my car i didn't have a good experience on this place
Stayed 1 night in May 2024
Response from Girasole Suites on 10 May 2024
Hi, we are sorry to hear that your stay didn’t meet your expectations. However, it is really very unusual what you are telling us, since our professional team makes sure that the rooms are in excellent condition prior to the guest's arrival. If we had known, we would have been pleased to assist you. We look forward to your return whenever you wish.

4/10 Poor

Mirna

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Construction in the unit above was drilling in the wall too much. Pool was closed, said something was broken in it. The bathtub was not clean, water pressure was terrible. Mirror had huge crack in it in the middle. Room lighting was terrible to get ready. Check in instructions were not given and did not have a smooth check in.
Stayed 7 nights in Apr 2024
Response from Girasole Suites on 10 May 2024
Hi, we are sorry to hear that your stay didn’t meet your expectations. However, it is really very unusual what you are telling us, since our professional team makes sure that the rooms are in excellent condition prior to the guest's arrival. If we had known, we would have been pleased to assist you. We look forward to your return whenever you wish.

8/10 Good

Daksh Jwalant

Travelled with partner
Liked: Cleanliness
Was good for the location being near to Wynwood (party place), south beach, doral (amazing restaurants to visit) and mini Havana. Just for the lock, had some issue coz of which it worked sometime and didnt other times. Water was a bit less warm. Other than that, its totally good location close to Airport
Stayed 3 nights in May 2024
Response from Girasole Suites on 10 May 2024
Hi, thank you for choosing us, we're glad you had a great stay! We look forward to your return.

2/10 Terrible

Jocelyn

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was very bad , the shower didn’t work , the room was very noisy , thin walls , outdated room, no front desk agents just sercurity doing the job of front desk staff , the pool wasn’t open , the elevators were trash , the hotel hallways stink, the beds were stiff and uncomfortable to sleep on… it was horrible staying I would not recommend booking this hotel
Stayed 3 nights in May 2024
Response from Girasole Suites on 10 May 2024
Hi, we are sorry to hear that your stay didn’t meet your expectations. However, it is really very unusual what you are telling us, since our professional team makes sure that the rooms are in excellent condition prior to the guest's arrival. If we had known, we would have been pleased to assist you. We look forward to your return whenever you wish.

10/10 Excellent

daniella

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved staying at this place super close to everything and it had parking included which is such a rare thing to find in miami. Will definitely be staying here again.
Stayed 3 nights in May 2024
Response from Girasole Suites on 10 May 2024
Hi, thank you for choosing us, we're glad you had a great stay! We look forward to your return.

2/10 Terrible

Hansel

Liked: Cleanliness
Bad check in
Stayed 1 night in May 2024
Response from Girasole Suites on 10 May 2024
Hello, We will take your opinion into account, we work every day to improve our services. We look forward to your return.

10/10 Excellent

michelle

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Girasole Suites on 10 May 2024
Hola, gracias por elegirnos. ¡Nos encanta que hayas tenido una gran estadía! Aguardamos tu regreso.Hi, thank you for choosing us, we're glad you had a great stay! We look forward to your return.

10/10 Excellent

Hannah

Liked: Cleanliness, amenities, property conditions & facilities
Love love love the room and wod definitely book there before anywhere else in that area.
Stayed 1 night in May 2024
Response from Girasole Suites on 10 May 2024
Hi, thank you for choosing us, we're glad you had a great stay! We look forward to your return.

4/10 Poor

Jabez

Travelled with group
Disliked: Property conditions & facilities
The security is unfriendly and rude to customers especially if you book with third parties. They don't even attend to customer is request
Stayed 4 nights in Apr 2024
Response from Girasole Suites on 10 May 2024
We will take your opinion into account, we work every day to improve our services. We look forward to your return.

6/10 Okay

Tammy

Liked: Cleanliness
Disliked: Property conditions & facilities
The location is amazing as well as the staff valet service and the restaurant. No complaints about service. The building has amazing bones but is in need of a lot of love. The communication was deplorable. No information was provided until 2 hours after check-in. Had to call to figure out needed information. Once we received the info via email it was incorrect outdated instructions.Same as checkout. Directions for checkout was provided after we had already checked out. My hope for this property is ownership changes hand and new owners gives her the love she needs and deserves
Stayed 2 nights in Apr 2024
Response from Girasole Suites on 10 May 2024
Thank you very much for staying with us and for your recommendation. We are happy that you enjoyed your stay. We will take your opinion into account, we work every day to improve our services. We look forward to your return.

10/10 Excellent

Marvin

Liked: Cleanliness, property conditions & facilities
Room was great !!!! The hotel pool was closed and security in front needs to smile more
Stayed 4 nights in Apr 2024
Response from Girasole Suites on 10 May 2024
Hi, thank you for choosing us, we're glad you had a great stay! We look forward to your return.

4/10 Poor

Fabián

Travelled with family and small children
Disliked: Cleanliness
I was there for 4 nights and there was never anyone to clean the room, In addition the pool was closed.
Stayed 4 nights in Apr 2024
Response from Girasole Suites on 10 May 2024
Hi, we are sorry to hear that your stay didn’t meet your expectations. However, it is really very unusual what you are telling us, since our professional team makes sure that the rooms are in excellent condition prior to the guest's arrival. If we had known, we would have been pleased to assist you. We look forward to your return whenever you wish.

4/10 Poor

Dede

Liked: Cleanliness
The room wasn’t stocked up enough with towels The air kept freezing up and it would start leaking But over all a good stay
Stayed 3 nights in Apr 2024
Response from Girasole Suites on 10 May 2024
Hi, we are sorry to hear that your stay didn’t meet your expectations. However, it is really very unusual what you are telling us, since our professional team makes sure that the rooms are in excellent condition prior to the guest's arrival. If we had known, we would have been pleased to assist you. We look forward to your return whenever you wish.

10/10 Excellent

Amber, Worth

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
EVERYTHING WAS GREAT WILL STAY AGAIN
Stayed 3 nights in Apr 2024
Response from Girasole Suites on 10 May 2024
Hi, thank you for choosing us, we're glad you had a great stay! We look forward to your return.

4/10 Poor

Ana, Aurora

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bed linens were not clean, bathroom was not clean, room temperature was not right, curtains not cover enough windows.
Stayed 4 nights in Apr 2024
Response from Girasole Suites on 10 May 2024
Hi, we are sorry to hear that your stay didn’t meet your expectations. However, it is really very unusual what you are telling us, since our professional team makes sure that the rooms are in excellent condition prior to the guest's arrival. If we had known, we would have been pleased to assist you. We look forward to your return whenever you wish.

6/10 Okay

Israel

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Girasole Suites on 10 May 2024
Hola, gracias por elegirnos. ¡Nos encanta que hayas tenido una gran estadía! Aguardamos tu regreso.Hi, thank you for choosing us, we're glad you had a great stay! We look forward to your return.

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Girasole Suites on 10 May 2024
Hola, gracias por elegirnos. ¡Nos encanta que hayas tenido una gran estadía! Aguardamos tu regreso.Hi, thank you for choosing us, we're glad you had a great stay! We look forward to your return.

8/10 Good

Maher

Liked: Property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Girasole Suites on 10 May 2024
Hola, gracias por elegirnos. ¡Nos encanta que hayas tenido una gran estadía! Aguardamos tu regreso.Hi, thank you for choosing us, we're glad you had a great stay! We look forward to your return.

8/10 Good

Aleksei

Travelled with partner
Disliked: Property conditions & facilities
К
Stayed 5 nights in Apr 2024
Response from Girasole Suites on 24 Apr 2024
Hola, gracias por elegirnos. ¡Nos encanta que hayas tenido una gran estadía! Aguardamos tu regreso.Hi, thank you for choosing us, we're glad you had a great stay! We look forward to your return.

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, property conditions & facilities
Our room was on the 4th floor. The price was excellent. Check in process very smooth. Room was clean. The toilet and shower both leaked but did not affect the quality of our stay. The pool was not open. We will stay here again.
Stayed 1 night in Apr 2024
Response from Girasole Suites on 24 Apr 2024
Thank you very much for staying with us and for your recommendation. We are happy that you enjoyed your stay. We will take your opinion into account, we work every day to improve our services. We look forward to your return.

10/10 Excellent

Mario David

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Girasole Suites on 10 May 2024
Hola, gracias por elegirnos. ¡Nos encanta que hayas tenido una gran estadía! Aguardamos tu regreso.Hi, thank you for choosing us, we're glad you had a great stay! We look forward to your return.

8/10 Good

Alieya, Miami

Liked: Cleanliness, property conditions & facilities
It amazing studio. But the curtain need to replace. The sun in your face .. but other than that ut ok
Stayed 2 nights in Apr 2024
Response from Girasole Suites on 24 Apr 2024
Thank you very much for staying with us and for your recommendation. We are happy that you enjoyed your stay. We will take your opinion into account, we work every day to improve our services. We look forward to your return.

8/10 Good

Sade

Stayed 5 nights in Apr 2024
Response from Girasole Suites on 10 May 2024
Hola, gracias por elegirnos. ¡Nos encanta que hayas tenido una gran estadía! Aguardamos tu regreso.Hi, thank you for choosing us, we're glad you had a great stay! We look forward to your return.

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had a nice stay and nice location I will be back staff was very friendly
Stayed 3 nights in Apr 2024
Response from Girasole Suites on 24 Apr 2024
Hi, thank you for choosing us, we're glad you had a great stay! We look forward to your return.

10/10 Excellent

Stanley

Travelled with partner
Liked: Amenities
Amazing stay, great location and friendly workers
Stayed 6 nights in Apr 2024
Response from Girasole Suites on 24 Apr 2024
Hi, thank you for choosing us, we're glad you had a great stay! We look forward to your return.

2/10 Terrible

Safouen, Fishers

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Girasole Suites on 24 Apr 2024
Muchas gracias por alojarse con nosotros. Tendremos en cuenta su opinión, trabajamos cada día para mejorar nuestros servicios. Esperamos su regreso.Thank you very much for staying with us. We will take your opinion into account, we work every day to improve our services. We look forward to your return.

8/10 Good

Josue

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Girasole Suites on 24 Apr 2024
Hola, gracias por elegirnos. ¡Nos encanta que hayas tenido una gran estadía! Aguardamos tu regreso.Hi, thank you for choosing us, we're glad you had a great stay! We look forward to your return.

2/10 Terrible

Safouen, Fishers

Stayed 2 nights in Apr 2024
Response from Girasole Suites on 15 Apr 2024
Muchas gracias por habernos elegido. ¡Esperamos su regreso!Hi, Thank you very much for choosing us. We look forward to your return!

6/10 Okay

Mercedes

Travelled with family
The property is overall a bit outdated but for me it gives me that old Miami vibe from “Tony Montana”which I love. The only & main issue I have with staying here (I’ve stayed here multiple times) the attention to detail. The pool states to be open (I was here in November ‘23 & it was closed due to construction. I come now April ‘24 & it’s still closed but filled up & gated up) The bathtub in my room was clogged. No additional towels, no toiletries, no sort of incentive, the TV did not work or turn on & no rug for coming out of the tub. I asked for some assistance regarding this or at-least a mop to avoid accidents in the bathroom & I was told to go to the store in the lobby & PURCHASE what I needed to make my stay more “comfortable” in my opinion I didn’t ask for much since all I requested was an additional towel or mop to help avoid accidents or from water to leak through the floors.
Stayed 3 nights in Apr 2024
Response from Girasole Suites on 15 Apr 2024
Hi, thank you for choosing us, we're glad you had a great stay! We look forward to your return.

10/10 Excellent

MARIA

Stayed 5 nights in Apr 2024
Response from Girasole Suites on 10 May 2024
Hola, gracias por elegirnos. ¡Nos encanta que hayas tenido una gran estadía! Aguardamos tu regreso.Hi, thank you for choosing us, we're glad you had a great stay! We look forward to your return.

8/10 Good

Ricardo

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Apr 2024
Response from Girasole Suites on 15 Apr 2024
Hi, Thank you very much for choosing us. We look forward to your return!

6/10 Okay

Helen

Travelled with family, Business traveller
Liked: Amenities
Nice area and nice staff will stay again
Stayed 3 nights in Apr 2024
Response from Girasole Suites on 15 Apr 2024
Hi, thank you for choosing us, we're glad you had a great stay! We look forward to your return.

10/10 Excellent

LEIDA

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I liked the fact that the beach was right out back and didn’t have to go else where.
Stayed 4 nights in Apr 2024
Response from Girasole Suites on 15 Apr 2024
Muchas gracias por habernos elegido. Nos encanta que hayan tenido una estancia estupenda. ¡Esperamos su regreso!Hi, Thank you very much for choosing us. We love that you had a great stay. We look forward to your return!

8/10 Good

Paul

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Nice view, quiet.
Stayed 1 night in Apr 2024
Response from Girasole Suites on 15 Apr 2024
Muchas gracias por habernos elegido. Nos encanta que hayan tenido una estancia estupenda. ¡Esperamos su regreso!Hi, Thank you very much for choosing us. We love that you had a great stay. We look forward to your return!

10/10 Excellent

Sandra, Hyattsville

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I really liked the room. It had a nice view and it was nice that i had access to a full apartment including beach chairs and an umbrella for the beach.
Stayed 2 nights in Apr 2024
Response from Girasole Suites on 15 Apr 2024
Muchas gracias por habernos elegido. Nos encanta que hayan tenido una estancia estupenda. ¡Esperamos su regreso!Hi, Thank you very much for choosing us. We love that you had a great stay. We look forward to your return!

2/10 Terrible

Ricky, Hollywood

Travelled with family
Liked: Amenities
Room was very unsanitary to sleep in and also the water didn’t work properly
Stayed 1 night in Apr 2024
Response from Girasole Suites on 15 Apr 2024
Hello, We are deeply sorry that the apartment didn't meet your expectations, but our professional team made sure everything was in perfect conditions before and during your stay, and there was no such issue in the unit. If there's anything else we could help you, please don't hesitate to write us. We look forward to your visit again.

10/10 Excellent

Samantha

Stayed 4 nights in Apr 2024
Response from Girasole Suites on 15 Apr 2024
Muchas gracias por habernos elegido. Nos encanta que hayan tenido una estancia estupenda. ¡Esperamos su regreso!Hi, Thank you very much for choosing us. We love that you had a great stay. We look forward to your return!

2/10 Terrible

Viktoriia

Disliked: Cleanliness, property conditions & facilities
I had problems from day one. My check-in was supposed to be at 3 PM, but when I arrived at my room, the cleaning services had just started cleaning, delaying my check-in until around 4 PM. I had communicated via email and phone with management, so they arranged for my check-out time to be extended from 10 AM to 12 PM. However, on the day of my supposed check-out at 12 PM, the cleaning lady knocked aggressively on my door, arguing with me and demanding that I leave. Property management emailed me, threatening to force me to leave and charge a fee if I didn’t leave ASAP. I provided screenshots of our earlier communication to prove my arrangement, but I decided not to stress myself further and left at 11 AM. Additionally, I was disappointed to find out that the pool was closed for construction, and I received an email notification on the same day as my check-in. Although the room pictures looked great, the reality was different—it was an old room with mold and a very old bathroom. Furthermore, my room was noisy. The only positive aspect was the nice ocean view from the window. However, based on my experience, I cannot recommend staying here and I will never come back.
Stayed 2 nights in Apr 2024
Response from Girasole Suites on 15 Apr 2024
Hello, thank you for staying with us. We remind you that all our services and rates are detailed in the ad. If you have any other questions, we are at your disposal. We look forward to your return whenever you like.

10/10 Excellent

Karina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Me encantó la ubicación y el hotel está en buenas condiciones.
Stayed 2 nights in Mar 2024
Response from Girasole Suites on 15 Apr 2024
Muchas gracias por habernos elegido. Nos encanta que hayan tenido una estancia estupenda. ¡Esperamos su regreso!