2/10 Terrible
Nakeia D.
17 June 2024
Just Book Through the Hotel!
I gave average or 3 stars for cleanliness and accuracy of lidting bc i didnt have an opportunity to actually experience the property. My review is primarily about the abismal service itself. There is no real benefit in booking through a property owner here. The policies will screw you innthe event of a natural disaster or anything else beyond your control. With the hotel you can cancel within 24 hours of your stay. Mustafa will absolutely not be amenable to canceling or even rescheduling even if the city is flooded and flights are canceled. Its not worth it to lose your money as I have. I stay here a couple times a yr and usually book directly through the hotel but decided why not use VRBO this time. Never again using VRBO as there are no protections or reasonable human consideration for the consumer from the property owner, Mustafa or VRBO. This was a complete loss for me and my family and thet absolutely did not care.
Nakeia D.
Stayed 2 nights in Jun 2024