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"The biggest problem was that most of the towels and linens had hair on them of some sort. Hair that was not mine. The towels in the bathroom were still wet from the laundry service. The shower barely worked. What saved the stay was the morning staff that I had. She was very sweet and caring. "

"Ok if you were staying for a night or two. Very dated decor. Staff was friendly."

"A friend of mine & I brought our girls here to celebrate my daughter's birthday. We had a suite so the girls could have a girls' night, using the pool & hot tub which they loved, & then spent the rest of the time hanging in the room & playing games etc. The pool was the perfect temp - not too cold. The next morning, my friend took her girls down to breakfast at about 9:30, while my daughter & I stayed in the room. About 5-10 minutes later, the door opened & I walked around the corner to see if they needed help. However, it was not our friends entering the room, it was housekeeping. No knock, no announcement, nothing. When the woman saw me, she said she was coming to see if we needed towels or trash taken out. She did not have towels in her hand & this was an hour & 1/2 before checkout. Since when does housekeeping come to doors asking if you need towels? Usually you call them & they come knock on your door, announce themselves & have towels in hand. What if everyone had left while I was in the shower, so the safety bar lock wasn't able to be put on, or I had walked out in a towel thinking I was alone in the room? In this case my child was with me, so she would've been alone if I was showering, while a stranger just walked right in. It was very odd to say the least & I reported it to the front desk at checkout. The room & facilities were nice, just beware & take your personal belongings with you when leaving the room & keep the bar lock on at all times."

"Staff and room were GREAT!"

"Didn't use the pool. We were up early at 07:30 today given we checked in late 01:30 am because of a delayed flight from JFK to Syracuse and some miscommunication around the shuttle pickup location. Got resolved and so nice to get picked up by the hotel shuttle and be given a later checkout time by night manager which we didn't use but nice it was offered all the same. Have stayed at this hotel a few times before as it is a park sleep and fly hotel too. Always a good stay! Staff always friendly and helpful. Clean, comfortable, quiet rooms. On time airport shuttles! They always have some breakfast food and fresh coffee even when you take the early morning shuttle to the airport and before the breakfast room opens at 6 am. Cracker barrel restaurant next door for dinner the night before. Easy walk to it. Fridge and microwave if you want to bring food of your own. And Keurig coffee machine in the room. Would recommend this hotel for a good stay altho currently renovatiions of the breakfast room and some first floor rooms..Earplugs available from the hotel."

"Yes"

"Pool was closed for the week I was there "

"Great staff, clean room ,heat works, plenty of warm water, "

"Room was ok. Sone towels needed to be recycled. Front desk personnel were friendly enough. Breakfast was sub par. Entries were cold. Disappointed "