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Quality Inn

2.5 star property
Hotel in Merrillville with free parking

Choose dates to view prices

Photo gallery for Quality Inn

Pool
Reception
Standard Room, 2 Queen Beds, Non Smoking
Breakfast area
Lobby
At Quality Inn, unwind in a warm atmosphere with helpful staff. Stay connected with free in-room WiFi and take advantage of dry cleaning/laundry services, free self parking and an elevator. Enjoy coffee or tea in the lobby.

Reviews

6.8 out of 10

Popular amenities

  • Housekeeping
  • Laundry
  • Parking included
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
The current price is AU$114
includes taxes & fees
1 Oct - 2 Oct

Room options

Check availability for these dates

Tonight

Sept 4 - Sept 5
Check availability for tonight Sept 4 - Sept 5

Tomorrow

Sept 5 - Sept 6
Check availability for tomorrow Sept 5 - Sept 6
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
Coffee/tea maker
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
Cable channels
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
Cable channels
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Map
1350 E 83rd Ave, Merrillville, IN, 46410

What's nearby

  • Westfield Southlake Mall - 10 min walk - 0.8 km
  • Albanese Candy Factory - 5 min drive - 5.3 km
  • Deep River Water Park - 8 min drive - 9.6 km
  • Crown Point Sports Complex - 8 min drive - 10.1 km
  • Lake County Fairgrounds - 11 min drive - 12.2 km

Getting around

  • Gary Metro Center - 13 min drive
  • Chicago O'Hare International Airport (ORD) - 72 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Chick-fil-A - ‬14 min walk
  • ‪Culver's - ‬14 min walk
  • ‪Olive Garden - ‬10 min walk
  • ‪Sofia’s House of Panckes - ‬7 min walk

About this property

Quality Inn

Property highlights
Quality Inn provides amenities, such as dry cleaning/laundry services and a business centre. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • A 24-hour front desk, free newspapers and a lift
  • A vending machine and coffee/tea in reception
  • Guest reviews speak highly of the helpful staff
Room features
All 58 rooms feature comforts such as air conditioning, as well as amenities such as free WiFi.
More conveniences in all rooms include:
  • Free toiletries and hairdryers
  • Flat-screen TVs with cable channels
  • Fridges, microwaves and coffee/tea makers

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Quality Inn Merrillville
Quality Merrillville
Quality Inn Hotel
Quality Inn Merrillville
Quality Inn Hotel Merrillville

Frequently asked questions

Is Quality Inn pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Quality Inn?

As of 4 Sept 2025, prices found for a 1-night stay for 2 adults at Quality Inn on 1 Oct 2025 start from AU$113.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Quality Inn?

Self-parking is free at this property.

What time is check-in at Quality Inn?

Check-in start time: 3:00 PM; check-in end time: 2:30 AM. Late check-in is available during limited hours.

What time is check-out at Quality Inn?

Checkout is at 11 AM.

Where is Quality Inn located?

Situated in Merrillville, this hotel is 0.5 mi (0.7 km) from Westfield Southlake Mall and within 3 miles (5 km) of Vibra Hospital of Northwestern Indiana and Pinnacle Hospital Crown Point. Methodist Hospitals Diabetes and Team Combat LIVE are also within 3 miles (5 km).

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Quality Inn Reviews

Reviews

6.8
Rating 10 - Excellent. 212 out of 765 reviews
Rating 8 - Good. 200 out of 765 reviews
Rating 6 - Okay. 113 out of 765 reviews
Rating 4 - Poor. 93 out of 765 reviews
Rating 2 - Terrible. 147 out of 765 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Sharon

Liked: Cleanliness, amenities
Check in was smooth
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't plan on staying the whole weekend. The staff was very accommodating. The gentleman that worked in the morning was very friendly and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Chuck

Love it here. We come all the time for a quick staycation
Stayed 1 night in Jul 2025

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it here as always
Stayed 1 night in Jul 2025

6/10 Okay

Alice

First time at this location, check in was fast, the first room was to the kids liking, we was able to go to another room, the kids enjoyed the pool , it just wasn’t any extra towels when then got out of the pool, they served breakfast, and no late check out.
Stayed 1 night in Jul 2025

4/10 Poor

Richard

Sink was clogged. Bed was broken
Stayed 3 nights in Aug 2025

8/10 Good

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities
Always a good stay here
Stayed 1 night in Apr 2025

2/10 Terrible

Conrad

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty linens. Water leak in the bathroom
Stayed 1 night in Aug 2025

2/10 Terrible

Mica

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms, smelled like smoke and something else, the pool water was dirty
Stayed 1 night in Jul 2025

8/10 Good

Sharon

Liked: Amenities
I was on the first floor, didn't get any sleep, crickets chirped outside my window all nite
Stayed 1 night in Aug 2025

2/10 Terrible

Gustavo

Disliked: Property conditions & facilities
They have contractors leaving trash and tools out in the area, service desk can’t smile even to greet you, it smells bad inside breakfast poor unattended, room main light bulb was off, toilet runs none stop, furniture old, filthy and made one seat with 2 different ones.
Stayed 1 night in Aug 2025

4/10 Poor

Sally

Disliked: Property conditions & facilities
Near Valparaiso College for LSM Music camp, but water puddles on floor by entrance to elevator and felt unsafe due to hotel patrons yelling in hallway.
Stayed 1 night in Jul 2025

4/10 Poor

miesha

Poor need deep clean
Stayed 1 night in Jul 2025

10/10 Excellent

Chuck

Liked: Cleanliness, amenities, property conditions & facilities
Love quality inn. I wish I got the front desk guys name. Very pleasant and personable
Stayed 1 night in May 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed swallowed us but other than that! Quick sign in, pool area, easy check out . Thank u
Stayed 1 night in May 2025

2/10 Terrible

Jason

Disliked: Staff & service
The property was dirty and smelly broken toilet seat handicap was filthy the towels were dingy and dirty there was an Oder of mold and mildew and when I went to the front desk to complain and ask for a refund I was met with hostility disrespect and a I don’t care attitude and was told to leave and get a refund from the booking site I had insurance on my stay and was denied a refund I provided video and photos of the issues
Stayed 2 nights in Jul 2025

8/10 Good

Kymberli

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Pros-The staff was great. The place was clean and quiet.The beds and pillows were comfortable. Cons -The heater/ac had an error code and did not work .The bathroom door did not close and the wood/veneer covering was split on both sides of the door .
Stayed 1 night in May 2025

2/10 Terrible

jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty room dirty bathroom towels blood like stains on door and light fixtures
Blood like stains on light fixtures
Dirty pillow and bedding sheets
Blood like stains light fixtures
Stayed 1 night in Jul 2025

2/10 Terrible

Jessica

Disliked: Cleanliness, amenities, property conditions & facilities
The room smells, there was a bug flying around the bathroom, the towels were dirty. The refrigerator didn't work and the toilet didn't flush.
Stayed 1 night in Jul 2025

2/10 Terrible

Suriyah

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is horrible, the staff including management is rude and the rooms are full of spider webs, dirty linen and other bugs crawling in it
Stayed 2 nights in Jun 2025

2/10 Terrible

Dale

Disliked: Cleanliness, staff & service, property conditions & facilities
When we checked in the wait was over 5 mins. for someone to show up. The room was smelly like it had been sprayed and for good reason the bed had BED BUGS. We left immediately and told the staff at the desk why and all they said was sorry. This hotel should not be on Expedia's list and I expect Expedia to refund my money. I have been loyal member for years but this was wrong. Please refund my money and never list this hotel again.
Stayed 1 night in Jul 2025

4/10 Poor

Dena

Liked: Cleanliness
also unsafe dip in flooring as you walk off elevator with no signage
Stayed 1 night in Jun 2025

2/10 Terrible

Maquilla

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Need better housekeeping the rooms still be dirty , sheets ,pillows curtains towels are either stained badly or they not washing them & new linen pls , the pool water was a dirty green color not clear at all also dead flys stuck on the curtains which hasn't been cleaned or changed since they open the place I will never go back there with my daughters..........
Stayed 1 night in Jul 2025

6/10 Okay

Andrei

Liked: Cleanliness
Disliked: Property conditions & facilities
Pros: clean room, very nice staff (they do their best with what they have), quick and easy processing. Cons: whole building needs immediate renovations (the walls look like falling apart, the water installation makes loud noises when used, the furniture in the room like the armchair is unusable), breakfast was very cheap (milk with cereal, some kind of white stew, sour waffles, and some crumpets, the best was the orange juice), seems like some families literally live there for a long time and are very loud, price (it can be lower) Conclusion: it's good if the stay is 2-3 nights.
Stayed 2 nights in Jun 2025

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run down, dirty, and staff did nothing when 2 other guests were having sex in the hot tub and me and my daughter (7) were in the pool. Room had cigarette burns in the comforter, bathroom door broken, used bandaids in trash can, all around gross dirty hotel.
Stayed 1 night in Jun 2025