Terrace/patio

Reviews of Nicol-Haa

2.5 out of 5
Nicol-Haa
Calle 27 Numero 279 por 22 y 24, Colonia Centro, Izamal, YUC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 26 out of 48 reviews" "
Rating 8 - Good. 20 out of 48 reviews" "
Rating 6 - Okay. 0 out of 48 reviews" "
Rating 4 - Poor. 0 out of 48 reviews" "
Rating 2 - Terrible. 2 out of 48 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Priscilla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was what I expected for the price I paid. Staff is helpful and there was a guy who took his time to explain to my father about the mamey tree that in back yard and were pitaya grow. Pool was a little dirty and not desirable to get in . There was french people that were brave to get in. Hotel is a little far and inconvenient from the main plaza if you dont have a car and it 100 degrees. Other than this it a great place. Oh also the guy who check us in wanted to charge extra 100 for my daughter who is 17 becuase she considered an adult. This was not stated at time of reservation. Luckily the gentleman was very understanding as i told him this was not stated at time of reservation and that I did mention i was taking a 17 yrold and I was not charged the extra 100 pesos.
Stayed 1 night in Jul 2023

8/10 Good

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet property with friendly and accommodating staff.
Stayed 1 night in Jun 2023

8/10 Good

Hakim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Idéal pour une étape au calme
Hotel au calme et bien placé, car l'on peut rejoindre le centre d'Izamal à pied en seulement 10 minutes. L'acceuil est très agréable et serviable, mais ne parle QUE espagnol. La chambre n'était pas très spacieuse, mais suffisante pour une nuit. La climatisation n'est pas trop bruyante. La piscine n'est là que pour la décoration car il est impossible de s'y baigner. Les places de parking sont limitées à 4. Mais l'on peut se garer dans la rue sans problème. C'est un bel hotel pour une étape et d'un très bon rapport qualité/prix. Nous y retournerions sans problème.
Stayed 1 night in Feb 2023

10/10 Excellent

Fred

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Convenient. Friendly. Nice small pool. Recommend!!
Stayed 2 nights in Jan 2023

8/10 Good

Eddie Geovanny, West Bay

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price
Stayed 1 night in Nov 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for your stay in Izamal
Initially the GPS led us to a different location for some reason, and I will say I was worried. Once that was straightened out, we found the hotel, and it was a nice surprise. The internet worked well (we had to do some work) and the location was very walkable to the city centre, and some great restaurants. The staff gave some great recommendations. The Pyramid was also close by. We have been staying in some budget accommodation along the way, but this by far surpassed most of them in terms of comfort, cleanliness and proximity to restaurants.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Clean and comfortable room Hotel quiet, good location (10mns walk to the center) Nice little pool to refresh and coffee /drinking water at disposal.
Stayed 1 night in Nov 2021

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the pool and seating area outside. I could hear the TV from the other room every time they had it on.
Stayed 4 nights in Nov 2021

8/10 Good

veronica

Stayed 2 nights in Sep 2021

10/10 Excellent

Geovanny, Q. ROO. México

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is clean is only 10 mins walking away from the main square , we loved it. Totally recommended.
Stayed 1 night in Nov 2020

8/10 Good

Magali

Travelled with family
Liked: Amenities
Si te gustan los hoteles alejados y mas privados este es uno de ellos, es pequeño cuenta con lo necesario la alberca es de buen tamaño es limpia el agua, en cuanto a la habitación el aire acondicionado no enfriaba nada ,se les dijo vinieron a verlo y funciono un poco, pero no del.todo en conclusión es buen hotel.
Stayed 1 night in May 2024

8/10 Good

Karla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024

8/10 Good

Julián

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grato
El personal muy atento y el lugar bastante aceptable, buena relación calidad precio.
Stayed 1 night in Jan 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Excente
Stayed 1 night in Nov 2023

8/10 Good

Josue Uriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy tranquila y limpia. Ideal para descansar después de un día de conocer la ciudad.
Stayed 1 night in Oct 2023

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Lenny Mariana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Sep 2023

10/10 Excellent

Leobardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente solo que al rededornnonhay muchas cosas
Stayed 6 nights in May 2023

8/10 Good

Ricardo Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable
Lugar comodo, relacion precio oferta muy buena.
Stayed 2 nights in Apr 2023

10/10 Excellent

Ingrid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estancia
Excelente trato, el lugar estaba muy bonito y todo estuvo exactamente como está en la descripción. El lugar está cerca del centro y es de fácil acceso.
Stayed 1 night in Feb 2023

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Maili

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Établissement un peu loin à pied du centre mais ça passe encore
Stayed 1 night in Jan 2023

10/10 Excellent

Esther

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooie kamer.
Stayed 1 night in Dec 2022

10/10 Excellent

Erika Sonora

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy comodo, muy bien ubicada, cerca de atracciones.

10/10 Excellent

Ana

Stayed 1 night in Nov 2022

8/10 Good

Luis Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opción
Muy cómodo, recibes lo que pagas, bien ubicado, estacionamiento pequeño pero funcional, faltaba limpieza de la piscina (Aunque definitivamente uno no va a izamal a quedarse en el hotel). Cuartos limpios, excelente atenciónz
Stayed 1 night in Nov 2022

8/10 Good

Yonica Margith

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Alain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe
Parfait, climatisation parfait, la piscine vaut la peine en chaleir
Stayed 1 night in Jul 2022

10/10 Excellent

Erika margarita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena volveria
Stayed 1 night in Jul 2022

10/10 Excellent

Quintana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
el unico punto negativo que veo en este establecimiento fue que habian algunos huespedes, como 7 de ellos, todos adolescentes que se estaban bañando en la piscina con toda la ropa puesta, pantalones de mezclilla, camisas e incluso tenis y obviamente el agua quedó muy sucia. sugiero hacer un reglamente para la piscina y penalizar con una multa a quienes no lo cumplan
Stayed 1 night in Mar 2022

8/10 Good

Amandine

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Bon hôtel à Izamal
Nous avons séjourné seulement une nuit lors d’une étape à Izamal. L’hôtel est confortable, le rapport qualité /prix est très correct.
Stayed 1 night in Feb 2022

2/10 Terrible

FRANCISCO

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estafados. Mucho Cuidado!!
Teníamos una reserva para 4 personas y 4 niños y nos dejaron en la calle en plena noche cuando fuimos a realizar el checking, según nos dijeron acostumbra a sobre vender y hay gente que va físicamente pagando más y les da la habitación anulando las reservas web. Tuvimos que llamar a la policía para que nos ayudarán a buscar alojamiento. Una experiencia horrible que espero no le suceda a nadie.
Stayed 1 night in Jan 2022
Response from Ricardo Rodriguez encargado del hotel Nicol Haa on 7 Jan 2022
Buenos dias, discúlpeme señor que jamas lo dejaron sin dormir, su reservacion callo de ultimo cuando ya teníamos ocupados todas las habitaciones dobles de dias atras y nos callo su resevacion, de antemano nos quedaba dos habitaciones sencillas y yo le llame para comentarselo si los agararia usted me contesto la llamada y me respondio me dijo que no que querian dobles y que yo los reubique en otro hotel con el mismo precio, cuando yo mismo los lleve personal en otro hotel para que pudieran descansar cómodos con su familia. Gracias y que tenga un buen dia.

10/10 Excellent

ALBERTO

Stayed 1 night in Dec 2021

10/10 Excellent

Gelmy Angelica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limpio
Stayed 1 night in Oct 2021

2/10 Terrible

Federico Aké Poot

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Ana María

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable
Fácil para llegar, limpio y cómodo
Stayed 1 night in Oct 2021

10/10 Excellent

Paola

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estuvimos muy cómodos y excelente atención
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Petit hôtel, beau et propre. Confortable, tous les services . Très recommandé.
Stayed 1 night in Jul 2021

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aceptable
Lugar limpio, con aire acondicionado, estacionamiento (limitado), buena atención.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención de los empleados; te apoyan pidiendo taxi y orientadote como llegar a los lugares!!
Stayed 2 nights in Feb 2021

10/10 Excellent

Hortencia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

Andreas Lothar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything Perfect, Except the Moskitos
Clean simple rooms, good Service, we killed more than 80 moskitos just in one Night
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2020