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Hotel Urban

2.5 star property
Hotel with an outdoor pool, a short walk to Mérida Cathedral

Photo gallery for Hotel Urban

Outdoor pool
Outdoor pool
Interior
Interior detail
Property entrance

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
The current price is AU$62
includes taxes & fees
3 Sept - 4 Sept

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
TV
Blackout curtains
Private bathroom
Hairdryer
Netflix
Satellite channels
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
TV
Blackout curtains
Private bathroom
Hairdryer
Netflix
Satellite channels
Daily housekeeping
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
TV
Blackout curtains
Private bathroom
Hairdryer
Netflix
Satellite channels
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

Desk, blackout curtains, iron/ironing board, free WiFi

Room Standard

  • 25 sq m
  • Sleeps 2

View all photos for Room Standard

Desk, blackout curtains, iron/ironing board, free WiFi

Room Standard

  • 25 sq m
  • Sleeps 4

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About the area

Map
470 Calle 62 Centro, Mérida, YUC, 97000

What's nearby

  • Parque Santa Lucía - 3 min walk - 0.3 km
  • Mérida Cathedral - 5 min walk - 0.5 km
  • Plaza Grande - 5 min walk - 0.5 km
  • US Visa Applicant Service Center - 15 min walk - 1.3 km
  • U.S. Consulate Merida - 3 min drive - 2.9 km

Getting around

  • Teya-Merida Station - 25 min drive
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 15 min drive

Restaurants

  • ‪La Chaya Maya - ‬1 min walk
  • ‪Museo de la gastronomía yucateca - ‬1 min walk
  • ‪Bistrola 57 - ‬2 min walk
  • ‪Cafe la Habana - ‬2 min walk
  • ‪Delorean Bar - ‬2 min walk

About this property

Hotel Urban

Hotel near Paseo de Montejo
Close to Mérida Cathedral, Hotel Urban provides amenities, such as a terrace and a garden. Stay connected with free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Self-parking (surcharge), a 24-hour front desk and tour/ticket information
  • Smoke-free property and luggage storage
Room features
All guest rooms at Hotel Urban have comforts, such as air conditioning, in addition to
Other amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with Netflix and satellite channels
  • Daily housekeeping, desks and phones

Languages

English, Spanish

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  • Parking included
  • Free WiFi
  • Restaurant
8.0 out of 10, Very good, 1,372 reviews
The price is AU$81
includes taxes & fees
3 Sept - 4 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured parking on site (MXN 240 per day)
  • Limited on-site parking

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Netflix
  • TV with satellite channels

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Secured self-parking fee: MXN 240 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hotel Urban Mérida
Hotel Hotel Urban Mérida
Mérida Hotel Urban Hotel
Urban Mérida
Urban
Hotel Hotel Urban
Hotel Urban Hotel
Hotel Urban Mérida
Hotel Urban Hotel Mérida

Frequently asked questions

Does Hotel Urban have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Urban?

As of 5 Aug 2025, prices found for a 1-night stay for 2 adults at Hotel Urban on 3 Sept 2025 start from AU$62.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Urban pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Urban?

Self-parking is available for MXN 240 per day. Limited spots are available.

What time is check-in at Hotel Urban?

Check-in start time: 3:00 PM; check-in end time: 5:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Urban?

Checkout is at noon.

Where is Hotel Urban located?

Located in Mérida Centro, this hotel is within a 10-minute walk of Universidad Autónoma de Yucatán and Mérida Cathedral. Paseo de Montejo is 0.6 mi (0.9 km) away.

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Hotel Urban Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 33 out of 90 reviews
Rating 8 - Good. 30 out of 90 reviews
Rating 6 - Okay. 13 out of 90 reviews
Rating 4 - Poor. 6 out of 90 reviews
Rating 2 - Terrible. 8 out of 90 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Aalonzo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
La
Stayed 1 night in Jan 2025

10/10 Excellent

Raisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is at the heart of Merida, you can walk everywhere and find food food. The rooms are fine, you have everything to rest. I got a room with the windows facing to the street and it was noisy but it didn’t bother me.
Stayed 2 nights in Dec 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and great location at an affordable rate. The only downside is parking is only included for 22 hours a day which makes no sense. If you have a car I ado not recommend. They did tell me at check in but a discount of parking is better than none.
Stayed 1 night in Mar 2023

2/10 Terrible

Adriana

Disliked: Cleanliness, property conditions & facilities
I booked this property trusting the images but once arrived property and rooms are in poor conditions. Bathrooms smell and rooms do not have windows giving you the feeling you are in box. Parking is across the street and is open only from 7am to 12pm. Since the parking is public you have to pay $20 pesos x hour out of your allowance or included in your rate only from 8pm to 8am. Location is convenient, right in Merida downtown.
Stayed 2 nights in Jul 2023

2/10 Terrible

Jessica

Liked: Cleanliness
Disliked: Staff & service
I was charged double when I got there Then they said parking was close so I had the car at 6am a moved it then they said I had to pay for parking then the toilet and the toliet had issues
Stayed 1 night in Jul 2024

8/10 Good

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena
Stayed 1 night in Jul 2025

10/10 Excellent

Jorge

Stayed 2 nights in May 2025

10/10 Excellent

Jorge

Stayed 2 nights in May 2025

10/10 Excellent

Luis Manuel

Stayed 1 night in Apr 2025

8/10 Good

OSCAR ALCOCER

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Excelene ubicación del hotel, en pleno centro de la ciudad. La habitación muy reducida aunque por el precio no cabe la queja. Le falta mantenimiento (las llaves del lavado y la regadera están flojas y bailan mucho), Nos tocó habitación junto a la recepción y se escucha todo lo que se habla, además del ruido de los vehículos de la calle hasta la madrugada y muy tempreno, talvez con otro tipo de puerta solucionen ese problema.
Stayed 2 nights in Mar 2025

6/10 Okay

Thelma

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La verdad es que el cuarto que me dieron primero tenía problemas de fuga de agua del lavamanos y olía a humedad, en el segundo cuarto ( que nos cambiaron) estaba sucio. Y como la habitación daba a la calle desde temprano se escuchaba mucho ruido. No me volvería a hospedar acá.

6/10 Okay

Kristian

Liked: Staff & service
Disliked: Property conditions & facilities
Es una propiedad que se ve vieja, las fotos publicadas no coinciden con el estado actual de las habitaciones. Tardaron una hora en poder darme la habitación porque no tenian llave de acceso
Stayed 4 nights in Jan 2025

10/10 Excellent

MIREYA DEL CARMEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó todo, excelente atención y amabilidad, todo lo importante muy cerca a pié, lugar cómodo y agradable, gracias
Stayed 1 night in Jan 2025

10/10 Excellent

Allyn

Stayed 1 night in Aug 2024

10/10 Excellent

Karol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy padre terraza
Stayed 1 night in Nov 2024

10/10 Excellent

Laura Elvia

Liked: Cleanliness, staff & service, property conditions & facilities

Muy lindo hotel y buen servicio

Muy buena estadía, los chicos de recepción muy amables, limpio y todo en orden. Solo la habitación que nos tocó daba hacia la calle y para dormir fue muy incómodo ya que se escuchan, autos, conversaciones y ruido en general. Aparentemente las demás habitaciones tienen mejor suerte. Por todo lo demás, estuvo excelente.
Stayed 1 night in Oct 2024

8/10 Good

Dulce

Stayed 1 night in Aug 2024

6/10 Okay

Jorge Ignacio

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Vania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy céntrico, solo que no tiene estacionamiento propio, tienen un convenio con un estacionamiento público que cubre cortesía de 8:00 pm a 8:00 am
Stayed 1 night in Jul 2024

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo estuvo excelente, habitación muy cómoda para descansar, muy céntrico, todo muy cerca, compras, restaurante,etc.
Stayed 2 nights in Jul 2024

8/10 Good

Regina

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Melody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Que las camas son realmente cómodas, personalmente tuve un muy buen descanso.
Stayed 1 night in Jun 2024

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente la atención en la recepción
Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Liked: Staff & service
Habitación sin ventanas, mucho mosco, ruidos de afuera.
Stayed 2 nights in Mar 2024

6/10 Okay

Luis

Liked: Staff & service
Disliked: Room comfort

Estado de las instalaciones

Hotel que carece de ventanas, el piso son la totalidad de azulejos. El baño olía a podrido. La chica que nos recibió muy buena actitud, pero el chico no fue muy atento.
Stayed 2 nights in Feb 2024