Does Hacienda Cenote San Ignacio have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM to midnight.

Is Hacienda Cenote San Ignacio pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of MXN 439 per pet, per night.

What time is check-in at Hacienda Cenote San Ignacio?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from midnight to 2:00 AM for a fee.

What time is check-out at Hacienda Cenote San Ignacio?

Checkout is at 1:00 PM. Late check-out is available for a fee (subject to availability).

Where is Hacienda Cenote San Ignacio located?

Situated in Chocholá, this hotel is within 20 miles (32 km) of Cenote X'batun, Calcehtok Caves and Hacienda Yaxcopoil. Cenotes San Antonio Mulix and Oxkintok are also within 20 miles (32 km).

About the area

Chocholá is home to Hacienda Cenote San Ignacio. Hacienda Yaxcopoil and Oxkintok are local landmarks, and the area's natural beauty can be seen at Cenote X'batun and Calcehtok Caves. Animaya Zoological Park and Zoological Park of Centenario are also worth visiting. Take the opportunity to explore the area for water adventures such as snorkelling.

Visit our Chocholá travel guide

10/10 Excellent

AnalÍ

7 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I stayed with a friend for only one night, but I think this property is perfect to spend the whole weekend and relax. You will find here the most helpful and kindest staff. Cinthia and Paloma guided us to enjoy the Cenote at night, and the river and pools during the morning. The restaurant's staff was also super nice, and the food was really good. Try the tuna tartara ❤️ They have these “casona” style rooms for families or bigger groups and they look amazing from outside.

Stayed 1 night in Dec 2024

6/10 Okay

Sergio Adan Franco

13 Oct 2024

Disliked: Cleanliness, amenities, property conditions & facilities

Pictures here can be beautiful with the nature and the lighting at night, things we did not like the fact that there was hair in the bed and stains in the sheets they also don’t have anyone to help you with luggages and there’s no walk path lots of rocks so it was tuft getting to the room , the water in the river or the heart was standing water dirty. Restaurant closes early nothing on the streets no restaurants It’s better to do a day trip but is not Great. food was a nice presentation was ok had better mexican food not worth the $400 dollars no coffee included .

Stayed 2 nights in Oct 2024

10/10 Excellent

Elizabeth

12 Mar 2025

Staff were very friendly and helpful. Cabin was very clean and cute. Lazy river short course but very nice. The Place has a good size pool. Restaurant’s dinner food a bit pricey but was delicious. Staff goes above and beyond to make your stay a fun and safe place to enjoy as tour guides are present in the Cenote, lazy river all the time. Thanks to everyone in San Ignacio.

Stayed 1 night in Mar 2025

10/10 Excellent

Lily

10 Feb 2025

Stayed 1 night in Feb 2025

6/10 Okay

Viviana

20 Jan 2025

Disliked: Cleanliness, staff & service

Lo único que no me gustó que el primer día no hicieron limpieza en mi habitación y había como una ranita muerta en mosquitero

Stayed 4 nights in Dec 2024

6/10 Okay

Emilio

1 Jan 2025

Liked: Cleanliness

Disliked: Property conditions & facilities

Demasiado alto el precio para lo que se obtienen.

Habia construccion en el lugar. A las 3am se rompio una tuberia de agua junto a la habitación y habia un gran chorro. Nadien respondio en recepcion y no hubo forma de vallar el ryido quebprivoco la gean fuente que la fuga hacia. Tratan de hacer bien las cosas pero con conocimientos empíricos. No ha habido u a capacitación en cuanto a hospefaje y servicio al cliente.

Stayed 1 night in Dec 2024

10/10 Excellent

LETICIA ISABEL FLORES

28 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable

Excelente lugar inmerso en la naturaleza

Stayed 1 night in Dec 2024

8/10 Good

Enrique

14 Dec 2024

Liked: Cleanliness, staff & service

Casi en todos los aspectos se esfuerzan en brindar la mejor estancia a sus huéspedes, sin embargo hubo dos temas que en lo particular no me gustaron Uno, el baño de la habitación estaba en pésimas condiciones, la regadera muy mala y el wc estaba tapado!! Dos, tome un café y un agua de la mesa de la habitación y en el Check out me lo cobraron muy muy muy caro, la actitud de la chica de recepción al preguntarle porque el precio fue muy grosera

Stayed 1 night in Nov 2024

10/10 Excellent

Donaji

10 Nov 2024

Stayed 1 night in Oct 2024

8/10 Good

Brenda

27 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Aug 2024

6/10 Okay

Victor D

13 Aug 2024

Liked: Staff & service, property conditions & facilities

Disliked: Cleanliness

Arroba de la cama habia un mosquitero con bastantes insectos y popos de salamarquesas

Stayed 1 night in Aug 2024

8/10 Good

Sergio Arturo

23 July 2024

En si el hotel está muy bien. El cenote, que es su principal atractivo, está súper bien. Pero la habitación que nos tocó ya le hace falta una actualización, además de que por la temporada había muchos mosquitos. Pero en suma, considero que la experiencia es muy positiva, el restaurant excelente por su relación precio - producto. El tour muy bien coordinado por Isaí, la atención de los chicos de lo mejor. Si recomiendo ir, pero llévense un buen repelente que usarían después de la visita al cenote.

Stayed 1 night in Jul 2024

10/10 Excellent

mayra gabriela

19 June 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excelente opción para pasar un par de días sin salir del hotel . Cuéntame con alberca, río artificial y un cenote natural divino y cuidado. La comida es riquísima

Stayed 1 night in Jun 2024

8/10 Good

Jessica Georgina

5 June 2024

Liked: Cleanliness, staff & service, property conditions & facilities

El costo es elevado para lo que ofrece. El hotel está lindo, pero las limitantes en horarios son muchas. La alberca, el corazón de agua y el río artificial se cierran a las 6, lo cual es muy temprano. el desayuno para niño cuesta 439 pesos, lo cual me parece caro

Stayed 1 night in Jun 2024

10/10 Excellent

Jessi

31 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lugar cómodo y limpio , para pasar unos días tranquilos

Stayed 1 night in May 2024

10/10 Excellent

Psi daniela

30 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Me encantó, es el lugar perfecto para celebrar o pasar un rato íntimo con tu pareja o familia, en mi caso fue el cumpleaños de mi novio y al decirlo le mandaron un pastel individual a la cabaña, la comida muy rica, sin duda regresamos

Stayed 2 nights in Apr 2024

8/10 Good

JOSE

25 Mar 2024

Liked: Staff & service, property conditions & facilities, room comfort

Disliked: Cleanliness

El único aspecto negativo fue la limpieza de la cabaña. En repetidas ocasiones solicitamos la limpieza y no fue atendida nuestra petición! Por lo demás todo excelente !!!

Stayed 2 nights in Mar 2024

10/10 Excellent

Emmanuel

22 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Todo bien y la atencion muy buena

Stayed 1 night in Mar 2024

6/10 Okay

Agenor eduardo

26 Jan 2024

Liked: Cleanliness, staff & service, amenities

Unico

Stayed 1 night in Jan 2024

10/10 Excellent

Araceli

26 Dec 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

El personal es super amable

Stayed 1 night in Dec 2023

6/10 Okay

Raul

5 June 2023

Liked: Room comfort

Falta limpieza…pero una belleza natural

Lugar agradable con un cenote hermoso, de entrada general a público, un río q es una alberca, con falta de higiene en la habitación, pero bonita con malla para los bichos y tipo 5 estrella

Stayed 1 night in Jun 2023

10/10 Excellent

Julio Alejandro

1 June 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2023

6/10 Okay

Mario

27 Mar 2023

Liked: Cleanliness

Es un cenote muy pequeño y tal vez por ser domingo estaba lleno de gente. La otra atracción que se supone es un río, no es mas que una piscina alargada que la verdad no vale la pena.

Stayed 1 night in Mar 2023

10/10 Excellent

YAZMIN

7 Feb 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Un lugar ideal para desconectarte de todo… Muy lindo, cómodo, sin ser lujoso. Personal amable

Stayed 1 night in Feb 2023

10/10 Excellent

Juan C

21 Nov 2022

Stayed 1 night in Nov 2022

Hacienda Cenote San Ignacio

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