Double Room
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Reviews of Eco Hotel Green River

2.5 out of 5
Eco Hotel Green River
Calle 39 No. 342 x 38 y 40, Av. Zamna, Izamal, YUC

Reviews

7.6

Good

Rating 10 - Excellent. 37 out of 120 reviews" "
Rating 8 - Good. 39 out of 120 reviews" "
Rating 6 - Okay. 24 out of 120 reviews" "
Rating 4 - Poor. 13 out of 120 reviews" "
Rating 2 - Terrible. 7 out of 120 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Nicole, PORT ROWAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hacienda style motel. Large room includes fridge. Communal kitchen for food prep. Great pool. Large property. Excellent staff. Close to Centro. Italian restaurant across the road.
Stayed 1 night in Feb 2024

10/10 Excellent

Alfredo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La limpieza y atención

10/10 Excellent

Jose Francisco Valles

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio y el lugar es bonito.
Stayed 2 nights in May 2022

8/10 Good

Cynda L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A piece of history
This is a unique property that was originally a ranch hacienda. The units are what probably housed the workers. They are basic and comfortable but have not been updated. Not for those travellers who want shiny and new.The pool area has seen the ravages of the last hurricane. Nonetheless we enjoyed the experience, the green space, and the reprieve from Merida. The wifi and air conditioner worked well. The staff were helpful, informative and friendly. The price was right for those on an extended trip. Imagine our surprise to find an authentic Italian restaurant across the street where the serve fresh pasta.
Stayed 1 night in Dec 2021

2/10 Terrible

Jose

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The personnel was rude and they only care about money. Shower didn’t work and there were vermice in the propwety
Stayed 1 night in Nov 2021
Response from Francis Sosa on 20 Nov 2021
Hello Jose ! I am sorry to hear that but please you help more to improve our service in you share with me more información so we can work about it , what happened about the personal? was the recepcionist ? or the maid? i am concern about it i another hand whats is vermice ? i am really concerned about your experience, i am the owner and i am renewing the whole place and we actuallly care more about service than the price thats why we have discounts in expedia … Please i will really apareciate you help ! and i apoligize for all the inconvenience ..

2/10 Terrible

Verified traveller

Stayed 1 night in Dec 2019
Response from Hotel on 9 Jan 2020
Gracias por su calificación, nos ayuda a mejorar

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Pretty grounds surrounding the hotel rooms. Clean and cute almost bungalow type rooms and we loved them. It felt more private than a large hotel and walking down a long dark hall to our room number. Not like that at all at green River! Pool looked inviting but we didn’t have time to try. Too much to see near the hotel so we headed out early each day I would recommend this place!
Stayed 1 night in Feb 2019
Response from Hotel on 14 Mar 2019
Thanks for your review we are happy to hear that you have such a great time with us!,we hope to see you soon! Have a wonderfull day!

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Hotel on 24 Dec 2018
Muchas gracias por su calificación nos ayuda a mejorar, esperamos regreso pronto!

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2018
Response from Hotel on 25 Oct 2018
Gracias por su calificacion. Estamos trabajando en los detalles para mejorar la estancia. Saludos

10/10 Excellent

Vassily, NYC

Liked: Cleanliness, property conditions & facilities, room comfort
Nice surroundings, nice people. Overall pleased. Stayed one day longer.
Stayed 1 night in Sep 2018
Response from Hotel on 21 Oct 2018
Thanks for your comments, we hope to se again.! Regards

8/10 Good

Vassilios, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful surroundings and set up. I would gladly return.
Stayed 1 night in Sep 2018
Response from Hotel on 21 Oct 2018
thanks for you comment, we really hope to see you again here. Regards

10/10 Excellent

Robbie351

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, not far from my hometown Citilcum, truly keeps it Yucatecan roots. So much character, Mexican style theme...staff is just great, friendly and go on & beyond, it's a warm & family oriented atmosphere I will definitely be visiting again.
Stayed 3 nights in Sep 2018
Response from Hotel on 21 Oct 2018
Thanks for you comments, we really hope to see you again around here!

4/10 Poor

Marzena

Disliked: Property conditions & facilities, room comfort
Far away from city center
Far a way from city center, we were the only guests, no place to eat. Swimming pool dirty. Not recommended.
Stayed 1 night in Aug 2017

8/10 Good

Yoram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and lovely grounds. Close enough to center to walk but then again it's a tiny town.

10/10 Excellent

Mark James, Seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe neighborhood, relaxing hotel
Very big property that is very well maintained. I recommend this place to those who want to relax in a hammock, swim in an outdoor pool, and have a short 10-minute walk to the center of town.

6/10 Okay

Mike, J.

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Beautiful property with palms and jungle foliage
The property is beautiful. Palms and tropical foliage. A large pool and quaint rooms. Unfortunately the buildings and garden area's are in need of major updating and cleaning. The wifi is only good from the main office but the price is right on target for what we got and they totally accepted our 3 dogs at no extra charge.

6/10 Okay

Justin

Liked: Cleanliness, staff & service
good for a local budget hotel. clean, friendly.

10/10 Excellent

Juan Yael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio
Stayed 1 night in Mar 2024

8/10 Good

JUAN ANTONIO

Travelled with family
Liked: Cleanliness, staff & service, amenities
Muy buen lugar y esta bien accesible el hotel para pasar un buen fin de semana con la familia.
Stayed 1 night in Feb 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención del personal es increíble, se esmeran por atender al huésped... Recomendado para familias. Las habitaciones son cómodas y cumplen bien su función. El lugar se encuentra rodeado de naturaleza incluyendo posible interacción con aves, iguanas y otros animales. Lo recomiendo y volvería.
Stayed 11 nights in Jan 2024

10/10 Excellent

Lionel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Jan 2024

6/10 Okay

Sergio

Stayed 1 night in Dec 2023

10/10 Excellent

Paulina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomiendo el lugar. Cómodo y agradable
Fue una estancia cómoda. Les sugiero que tengan una opción de desayuno. Todo lo demás excelente. Gracias.
Stayed 1 night in Dec 2023

10/10 Excellent

Diana Cecilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 1 night in Dec 2023

8/10 Good

Jenny karina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena opción para ir a Izamal
Stayed 2 nights in Nov 2023

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Tal ves darle más mantenimiento a la habitacion
Stayed 1 night in Jun 2023

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sin comentarios. El precio es bueno con respecto al hotel. Hotel limpio gente amable y cómodo además de tranquilo
Stayed 2 nights in Apr 2023

4/10 Poor

Alma

Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy atentos y amables.
La alberca si necesita ser limpiada más frecuentemente pero el staff muy amable y servicial. Había una habitación triple libre y nos la ofrecieron sin costo extra para nuestra comodidad.
Stayed 2 nights in Mar 2023

6/10 Okay

Diana

Stayed 1 night in Dec 2022

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo nos agrado...
Stayed 1 night in Oct 2022

6/10 Okay

VALENTINA

Travelled with group
Liked: Staff & service, property conditions & facilities
El baño no estaba limpio ni abastecido para 4 personas
Stayed 1 night in Aug 2022

8/10 Good

VALENTINA

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Buen servicio y atención. Lo único criticable fue el servicio de tv.
Stayed 1 night in Aug 2022

6/10 Okay

leveau

Stayed 1 night in Aug 2022

8/10 Good

Octavio joel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien un sitio agradable, aunque los cuartos muy chicos, el personal muy amable.
Stayed 1 night in Jul 2022

4/10 Poor

Motserrat

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No gustó
Stayed 1 night in Jul 2022

8/10 Good

Agustin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La amplitud y comodidad así como la amabilidad y disposición del personal
Stayed 1 night in Jun 2022

10/10 Excellent

JOSE MARTIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar!!!
Realmente un hotel amigable con la naturaleza que te permite disfrutarla y pasar momentos agradables. Claro que pronto regresaremos al Eco Hotel Green River ya que sus instalaciones son muy limpias y su personal muy atento.
Stayed 2 nights in Apr 2022

8/10 Good

Alma Beatriz

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2022
Response from Gerente General on 26 Apr 2022
Muchas gracias por su calificación, nos ayuda a mejorar

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

LUIS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eco Hotel Green river
Buen servicio acorde al precio. Camas muy cómodas. Excelente servicio del administrador. Definitivamente sí volvería a hospedarme en el sitio.
Stayed 2 nights in Nov 2021
Response from Gerente General on 20 Nov 2021
Muchas gracias Luis! agradecemos tus comentarios y nos alegra saber que tuvieron una buena estancia!, con gusto los esperamos de regreso!

8/10 Good

Alejandro

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from Gerente General on 20 Nov 2021
Muchas gracias ! agradecemos tus comentarios y nos alegra saber que tuvieron una buena estancia!, con gusto los esperamos de regreso!

8/10 Good

HECTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un bonito lugar para descansar, conocer la ciudad y otros sitios de interés.
Stayed 1 night in Nov 2021
Response from Gerente General on 20 Nov 2021
Muchas graciasHector! agradecemos tus comentarios y nos alegra saber que tuvieron una buena estancia!, con gusto los esperamos de regreso!

8/10 Good

SERGIO

Liked: Cleanliness, staff & service, property conditions & facilities
excelente lugar para visitar. todos los anfitriones muy amables. solo tuve problemas con la taza de baño que se tapaba constantemente
Stayed 2 nights in Oct 2021
Response from Gerente General on 20 Nov 2021
Muchas gracias Luis! agradecemos tus comentarios y nos ayuda mucho a mejorar! nos alegra saber que tuvieron una buena estancia!, con gusto los esperamos de regreso!

8/10 Good

Moises del Jesús

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
La piscina un poco sucia pero todo lo demás excelente
Stayed 1 night in May 2021

8/10 Good

Alejandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen lugar Un poco más de mantenimiento y cortinas más gruesas para dormir estaría bien
Stayed 1 night in Apr 2021

8/10 Good

Dominique

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Joli cadre
La chambre paraît propre mais on avait le dessous des pieds tout noirs à marcher pieds nus donc le sol n'était pas propre. À part ça, piscine sympa, personnel sympa, literie sympa et coin plutôt calme
Stayed 1 night in Apr 2021

10/10 Excellent

Verónica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Excelente, es un hotel muy comodo muy tranquilo, . Excelente servicio, muy amables todos Lo super recomiendo
Stayed 1 night in Apr 2021