Top Hotels Near Mercy San Juan Medical Center in Sacramento from AU$91

"Other than the ac set at 50 degrees everything was awesome"

"AC did not workbin our room. We contacted the front desk and were quickly moved to another room. "

"Strong smell of cigarette smoke, many dead and alive bugs on the floor (worms, spiders, etc). Shower handle fell off, hair and plant material were stuck in the towels. We left and had to pay to find an alternative place to stay."

"It was a very comfortable place. Really wish we could have used the hot tub. Also definitely needs curtains in the bedroom. Sun comes through early lol. But host was responsive and great. Place was comfortable and near everything. There was a leak in the ceiling during our stay but not to bad. "

"Outstanding and always!"

"This was our first VRBO experience and, overall, the home was not as clean or maintained as a guest would want. The description of the house was "luxury" but was mediocre at best. The Kitchen was described as "Gourmet" but was missing even basic essentials such as a cutting board and included a fully rusted out pan! When we contacted host because there was only 3 rolls of toilet paper for 4 women for a week, we were told to purchase our own. At the end, we contacted them directly to resolve our complaint, they said we waited too long. VRBO also would not assist us with any reimbursement for misrepresentation, or cleaning fee. "

"Very happy with this house. Cute place and perfect for our stay. The host was great at communicating. Was able to book at the last minute. "

"Extremely Disappointing StayOur stay at this property was far below expectations and completely unacceptable. From the moment we arrived, there was a strong, persistent, and very unpleasant odor throughout the house. It made it uncomfortable to be there, yet when we reported it to the host, their only response was that no previous guests or cleaners had ever complained. They asked for more details, which we provided, but then never responded again.We reached out to VRBO for help. The host told them: “No similar issues have been reported. After that, I did not receive actionable follow-up details indicating a problem.” This means our complaint and the complaints of six other guests about the odor were dismissed simply because no one else had mentioned it. That is unacceptable. A real problem shouldn’t be ignored just because it’s new.To make matters worse, the pull-out sofa had a large, disgusting white stain. Clearly, the property had not been properly cleaned or maintained. Between the odor and the unsanitary furniture, our stay was uncomfortable and disappointing.We expected a professional, clean, and hospitable environment, but this property failed on all fronts. The lack of accountability from both the host and VRBO made the situation worse. Future guests should be aware that complaints may be ignored, even when the issues are serious and legitimate.VRBO needs to take issues like this seriously. Guests deserve to be heard."

"Easy check-in, great amenities, nice, quiet neighborhood and easy access to grocery shopping, etc in the surrounding community. "