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Reviews of The Mercersburg Inn

4 out of 5
The Mercersburg Inn
405 South Main Street, Mercersburg, PA

Reviews

8.4

Very good

Rating 10 - Excellent. 123 out of 286 reviews" "
Rating 8 - Good. 101 out of 286 reviews" "
Rating 6 - Okay. 46 out of 286 reviews" "
Rating 4 - Poor. 9 out of 286 reviews" "
Rating 2 - Terrible. 7 out of 286 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Kathleen

Liked: Cleanliness
Stayed 1 night in May 2024
Response from ST on 7 May 2024
Thank you

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mercersburg Inn has maintained its charm over the years. It is an excellent place for a quiet getaway.
Stayed 2 nights in Feb 2024
Response from ST on 29 Feb 2024
Thank you very much for your excellent review. We take great pride in the inn and certainly look forward to your return.

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is absolutely beautiful in every respect. Great service and excellent food.
Stayed 1 night in Nov 2023
Response from ST on 4 Nov 2023
Thank you for your wonderful review. We appreciate your time.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from ST on 24 Oct 2023
Thank you for your wonderful review!!

6/10 Okay

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from ST on 17 Oct 2023
Thank you for your review.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mercersburg inn is a wonderful bed and breakfast nestled in a picturesque small town surrounded by mountains. It has beautiful architecture, both inside and out and possess a grand history. The building is well kept, clean, and furnished with fascinating antiques. There is even a large porch where you can enjoy a touch of nature and listen to singing birds. The staff is very accommodating and always present for assistance. There is a game room with various types of puzzles, a pool table and air hockey to help spend the time. A full bar is available with a fireplace to unwind after a long day. Definitely a place I will visit again.
Stayed 1 night in Sep 2023
Response from ST on 21 Sept 2023
What a wonderful description of your stay! Thanks so much. It's awesome that you discovered us and had a great stay and food. Each of your word encourages us to maintain our service quality and enhance it greatly day by day. We look forward to your next visit!

10/10 Excellent

mariola

Stayed 2 nights in Sep 2023
Response from ST on 17 Oct 2023
Thank you for your wonderful review!

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Disappointed reality vs internet website.
We were disappointed. Our room didn't met the expectations that was on the website. We had bees, stinkbugs and cobwebs, in our room. The furniture was mismatched, lampshade torn, rugs dirty. Housekeeping only provided 1 set of towels, and 1 roll of toilet paper. There wasn't a plunger in case there was clog. Window AC unit outdated, not efficient (didn't cool the room) and extremely loud. Thankfully the inn keeper provided earplugs as though someone had previously complained. We had splurged on our hotel stay and were disappointed on the atmosphere. Very overpriced.
Stayed 2 nights in Sep 2023
Response from ST on 19 Sept 2023
We are sorry to hear that you did not enjoy your overnight stay with us at the Mercersburg Inn.  We do appreciate your feedback; however, we will keep you concerns in mind as we move forward.

8/10 Good

Meighan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty place, not as cozy as other b&bs.
Unfortunately when we arrived there wasn’t anyone to greet us, even though we got there right at check in time. The keys were set out with a note to tell us what room and such. We booked a specific room, but did not get that room for some reason. Overall, the stay was good, but my husband and I have gone to other bed and breakfast spots and have formed a good bond with the owners… this felt more like a business.
Stayed 1 night in Sep 2023
Response from ST on 10 Sept 2023
Thank you for your review and pictures. We certainly appreciate you choosing our Inn for your stay. We were waiting for your arrival but someone kept the door open, so we didn't notice that you came in. We're sorry for the inconvenience. We always welcome guests with the information.

10/10 Excellent

Paul

Liked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from ST on 29 Aug 2023
Thank you for your great review.

6/10 Okay

Harpaul

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Charming, but almost deserted perhaps because we went during the off season. Very limited staff during the day. The place looks very tempting on the website but was a disappointment in reality.
Stayed 1 night in Jul 2023
Response from ST on 4 Aug 2023
I completely disagree with this comment. The particular guest came two hours earlier than check in time when we were still preparing for the rooms. The whole staff was not here because it was early. Everything presented on our website is true and available for guests. This is confirmed by other reviews.

2/10 Terrible

Qiang

Stayed 1 night in Jun 2023
Response from ST on 19 July 2023
This guest could not make it and did not stay at the Inn.

10/10 Excellent

ada

Travelled with partner
Liked: Staff & service, property conditions & facilities
Staff was friendly and accommodating. Property is not ADA accessible. Food was excellent
Stayed 2 nights in Jun 2023
Response from Steven and Tomi on 4 June 2023
Thank you for your wonderful review. It was out pleasure to have you at our Inn.

10/10 Excellent

Rosemary

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023
Response from Steven and Tomi on 25 May 2023
Thank you for your great review.

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Steven and Tomi on 28 Mar 2023
Thank you for your wonderful review. We hope to see you again.

10/10 Excellent

Pamela

Stayed 2 nights in Mar 2023
Response from Steven and Tomi on 27 Mar 2023
Thank you for your wonderful review! We hope to see you again.

6/10 Okay

Hannah

Travelled with family, Business traveller
I was unable to check in. Thankfully the inn offered the credit to stay another day, so I will evaluate when it is time.
Stayed 1 night in Oct 2022
Response from Steven and Tomi on 12 Oct 2022
We will keep your credit. We hope to see you soon.

8/10 Good

Ruth

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Innkeeper went out of her way to be helpful and gave us a little gift bag for the road when we left. we stayed in the cottage, so it was quiet and quite roomy. We were able to cross the road(busy) and then had the opportunity to amble around the grounds of the Academy just across the way. Only drawback: The neighbor down the hill keeps a cow in the backyard, so it's a bit smelly.
Stayed 1 night in Sep 2022
Response from Steven and Tomi on 1 Oct 2022
Thank you. We very much appreciate your comments. We certainly do our best to accommodate special requests from our guests. We want everyone to feel at home and usually we can find a way to accommodate. We look forward to your next visit!

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022
Response from ST on 17 Oct 2023
Thank you for your wonderful review!

6/10 Okay

Gail

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Needs fixed up. Liked electric plug in for EV6. Breakfast was served it was hot and enjoyable. Staff was friendly. Nice departing bag with water and snack
Stayed 1 night in Jul 2022
Response from Steven and Tomi on 17 July 2022
Thank you for your review. We're glad that you had a good time here.

8/10 Good

Todd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite
It was awesome and relaxing
Stayed 5 nights in Jul 2022
Response from Steven and Tomi on 16 July 2022
Thank you for your great review! We hope to see you again.

10/10 Excellent

barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Steven and Tomi on 30 June 2022
Thank you very much!!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome property and experience - highly recommend
This is a very beautiful property and the photos of the interior do not do it justice. The Innkeepers do their best to make you feel welcome - the gift bag was also a nice touch. The dinner was outstanding prepared by a gourmet chef and having a custom made breakfast on the balcony of our room was wonderful. One small nit would be that the exterior requires some TLC - a lot of the gardens were overgrown, had weeds in them and there were a few dead trees; the walls could use a fresh coat of paint or a power wash; there were couple of port-o-pots in the driveway so perhaps some renovations were underway. We will definitely return when we have a chance.
Stayed 1 night in May 2022
Response from Steven and Tomi on 24 June 2022
What a wonderful description of your stay! Thanks so much. It's awesome that you discovered us and had a great stay and food. Each of your word encourages us to maintain our service quality and enhance it greatly day by day. We look forward to your next visit!

10/10 Excellent

Arnold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property. Very well preserved
Stayed 2 nights in Apr 2022
Response from ST on 17 Oct 2023
Thank you for your wonderful review.

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A step back in time with all the modern comforts
This is a charming inn with an attentive staff. They had a suite with an extra bed that was perfect for me and my granddaughters. The dining was excellent.
Lovely, well-stocked bar
Four poster bed fits two teenage granddaughters
Stayed 1 night in Mar 2022
Response from Steven and Tomi on 12 Apr 2022
What a wonderful description of your stay! Thanks so much. It's awesome that you discovered us and had a great stay and food. Each of your word encourages us to maintain our service quality and enhance it greatly day by day. We look forward to your next visit!

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Steven and Tomi on 3 Apr 2022
Thank you for your great review.

8/10 Good

Sandra

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We booked the Romantic Retreat room 14 at a premium for Valentine's weekend. Staffers were pleasant, helpful, and informative. Common areas (dining hall, sitting room, bar&lounge, gameroom) were quite nice and had an old world appeal, though we only utilized the gameroom's pool table and air hockey. We elected to have room service for dinner and breakfast with an additional charge of $20 per meal. They have carryout, but not for inn guests. The food was delicious and served hot. The "Romantic Retreat" room is not set up for eating. There is no table except for a small desk and one chair. The small ornamental rocking chair was of no use...a small bistro set in its place would be more useful. We ended up at the window seat with our meal sitting on our laps. Our room included a jacuzzi tub and a two sided gas fireplace. My one major con: the room was dusty and there were dead and live stink bugs... apparently a good walk through was not done close to our arrival. For the price we paid, we expected the room to be in top order. The low fireplace flames did little for ambience unless you were sitting on the floor. They are really not visible when in bed or in the tub.
Stayed 1 night in Feb 2022
Response from Steven and Tomi on 16 Feb 2022
Thank you for your review in detail. We are happy you enjoyed your stay and enjoyed the meals. We'll let the team know you found everyone friendly and welcoming. It means the world to us and the team takes great pride in making our guests feel welcome. We will try our best to keep the Inn very clean. We look forward to your next visit!

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Steven and Tomi on 12 Feb 2022
Thank you for your great review.

8/10 Good

Robert, Sebring

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night Mercersburg Inn stay
The historic property was beautiful and the dining was excellent. I had breakfast on the large porch. It was very enjoyable.
Stayed 2 nights in Sep 2021
Response from Steven and Tomi on 24 Sept 2021
Thanks for your feedback. We're so pleased you enjoyed your stay. Our team does take great pride in making our guests feel at home, so they will be happy to hear your comments. We look forward to seeing you again when you are in the area.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our room just needed dusted and big cobwebs cleaned up.
Stayed 2 nights in Aug 2021
Response from Steven and Tomi on 9 Aug 2021
Thanks so much for sharing your experience. We are glad that you enjoyed your stay.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and ground. Dining is top-notch. Owners and staff are friendly and helpful.
Stayed 2 nights in Aug 2021
Response from Steven and Tomi on 9 Aug 2021
Thanks for your feedback, we're so pleased you enjoyed your stay.

10/10 Excellent

JoAnn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021
Response from Steven and Tomi on 3 July 2021
Thank you for your great review. I hope to see you again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice B&B, friendly hosts,
Stayed 1 night in Jun 2021
Response from Steven and Tomi on 23 June 2021
Thank you for your great review! We hope to see you again.

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2021
Response from Steven and Tomi on 19 May 2021
Thank you for your great review!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
it was old school. the restaurant was great. they deliver breakfast to room. so cute
Stayed 1 night in Mar 2021
Response from Steven and Tomi on 25 Mar 2021
Thank you for your wonderful review. We are glad to hear that you enjoyed our meals. This building actually used to be a mansion for a family of 5 people in the old days. Their bedrooms, dressing and study rooms were rebuilt to guest rooms, so you can feel like being the turn-of-the-century Georgian mansion when you stay here.

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2021
Response from Steven and Tomi on 1 Mar 2021
Thank you for your great review.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I took my son on a ski trip to Whitetail ski resort and wanted something close and something unique. This is a charming historic building with interesting decor and well-adorned public areas. The breakfast choices were fantastic and a great start to the day. The staff was gracious and very accommodating. The departing gift bag was a nice touch. I completely recommend.
Stayed 1 night in Feb 2021
Response from Steven and Tomi on 23 Feb 2021
Thanks for your feedback, we're so pleased you enjoyed your stay. Our team does take great pride in making our guests feel at home, so they will be happy to hear your comments. We look forward to seeing you again when you are in the area.

10/10 Excellent

Mara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique hotel.
Beautiful and quaint hotel. Close to skiing. Clean with many food services.
Stayed 1 night in Feb 2021
Response from Steven and Tomi on 9 Feb 2021
Thank you for your wonderful review. We are happy to hear that you enjoyed your stay at our Inn. We hope to see you again!

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a nice romantic getaway at the Mercersburg Inn. A few things could of been better. The breakfast the first day was cold, unappetizing and clearly recooked ahead of our scheduled breakfast time. The owner was very responsive and receptive of this and our breakfast on the second day was phenomenal. The room we stayed in (Carriage House) was very quaint but not quite up to our expectations for the price we paid. The air conditioning unit was surrounded with poorly duct-taped cardboard and our jetted tub had rust colored stains all over the jets. But once again management was very nice and pleasant and even offered to upgrade our room because of the first breakfast. The game room downstairs was al lot of fun and the inn itself is great to explore.I would absolutely return for another romantic getaway but would stay in the main inn itself for the next go around.
Stayed 2 nights in Oct 2020
Response from Steven and Tomi on 15 Oct 2020
Thank you for your wonderful review in detail. It was our pleasure to have you and your partner as our guests. We will certainly keep working hard on the better improvement from now on. We will give you a very nice room next time. We look forward to seeing you in the future.

10/10 Excellent

Steven, Philadelphia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed at the Mercersburg Inn in October. I really appreciated how the inn obeyed all Covid-19 precautions. All employees and guests used masks and obeyed social distancing. We found the accommodations extremely comfortable and the dinner and breakfasts were delicious. I had beef and my wife had shrimp and we both enjoyed yummy homemade ice cream. The one-night stay was unbelievably valuable and memorable. All staff were very welcoming and friendly. The service was excellent. This is the best Inn we have experienced in Pennsylvania. We will highly recommend this beautiful and historic mansion to our family and friends.
Stayed 1 night in Oct 2020
Response from Steven and Tomi on 8 Oct 2020
Thanks, Steven. We very much appreciate your comments. We certainly do our best to accommodate special requests from our guests. We want everyone to feel at home and usually we can find a way to accommodate. We look forward to your next visit!

10/10 Excellent

Jon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Steven and Tomi on 30 Sept 2020
Thank you for your great review.

6/10 Okay

Verified traveller

Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
The property is not transparent about its COVID-19 policies. While the rooms are lovely, I could not enjoy any of the public spaces because the staff--including the owner, front desk, and cleaning staff--were not wearing face masks. Furthermore, the cleaning staff entered in and out of private bedrooms without masks. If COVID-19 weren't occurring, this place would be a dream. It is a shame that they are lying about using state-regulated mandates.
Stayed 2 nights in Sep 2020
Response from Steven and Tomi on 22 Sept 2020
The Mercersburg Inn follows all Covid-19 protocols. All our staff wear masks to include the innkeeper, housekeepers and wait staff. This review is stating otherwise and is not true. We have many other reviews that prove this to the contrary. We are also listed as Covid-19 safe from several organizations. The reason why this individual is stating this is unclear, but appears to be linked to some other situation. This individual solely wishes to provide false information.

10/10 Excellent

Rachel H

Stayed 1 night in Sep 2020
Response from Steven and Tomi on 22 Sept 2020
Thank you for your great review.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Steven and Tomi on 13 Sept 2020
Thank you for your your great review.

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Steven and Tomi on 5 Sept 2020
Thank you for your wonderful review. We hope to see you again.

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, Memorable Stay - Highly Recommend!
The Mercersburg Inn exceeded all of our expectations! The pictures were beautiful but it was even better in person. The architecture of the house and the details of the room were so charming. At the same time, the room felt clean and modern and minimalist compared to a lot of bed & breakfasts. The service and food were wonderful and the town was charming! Highly recommend!
Stayed 1 night in Sep 2020
Response from Steven and Tomi on 5 Sept 2020
Your words are inspiring, Kathleen! Thank you so much for sharing your experience at our Inn. We very much appreciate you highlighting our team - they are truly motivated by your feedback. It means a lot to them. We look forward to your next visit. Thank you again for sharing your works and passion with us.

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
unique experience
Darla at the front desk was friendly and very helpful. The Inn is lovely, and each room is different and interesting. We enjoyed the game room in the basement and sitting in the beautiful gardens. Complimentary water and cookies in the room. Restaurant hours are limited, but they accommodated us with some wonderful desserts in the parlor. The Tidd room has an enormous balcony. The only negative is some street noise, as it’s close to the main road. We will definitely stay here again and hope to arrive in time for dinner the next time!
Stayed 1 night in Aug 2020
Response from ST on 17 Oct 2023
What a wonderful description of your stay! Thanks so much. It's awesome that you discovered us and had a great stay and food. Each of your word encourages us to maintain our service quality and enhance it greatly day by day. We look forward to your next visit!

10/10 Excellent

Meg, Charlotte NC

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a Wonderful Time!!! The Food was Amazing. Some of the best food ever. Try the escargot appetizer and the salmon entree. The service was perfect. Breakfast was so lovely. We had tons of fun playing pool in the basement. Beds were so comfortable!! Highly recommend this lovely spot !!
Stayed 1 night in Jul 2020
Response from Steven and Tomi on 1 Aug 2020
Your words are inspiring, Meg! Thank you so much for sharing your experience at our Inn!! We very much appreciate you highlighting our team - they are truly motivated by our guests' enjoyment as you mention, and your feedback means the world to them. We so look forward to your visit again.

8/10 Good

Roderick

Liked: Staff & service, property conditions & facilities, room comfort
A good stay
Lovely location. Especially if going to Whitetail
Stayed 1 night in Mar 2020
Response from Steven and Tomi on 15 Mar 2020
Thank you for your wonderful review. We are glad that you had a lovely time at our Inn. We hope to see you again.