Hotels with Pool & Resorts in Mercallo from AU$133

"Beautiful hotel with so much charm and character not to mention 4 minutes to the airport. The staff there are so wonderful as well."

"Great hotel — so convenient and staff were excellent — fantastic exercise room and SPA — it’s a very costly hotel compared to others nearby but for the quality, amenities and convenience it is worth it."

"It's a very comfortable and pleasant hotel and which has a shuttle to Malpensa every 30 minutes"

"Great hotel, friendly staff, location is 15 minute’s walk front he city centre and station. The restaurant has a fantastic view but the food is average at best for the high prices. "

"The outside doesn't look like much when you pull up; the building could definitely use a fresh coat of paint. But once you step inside, there's a strong, pleasant, clean smell, and the lobby and reception area look modern and refreshed. The rooms are also nice and modern, comfortable, and very pretty, with comfy beds and pillows, and a nice bathroom with a separate tub and shower. Everything was great on that front. However, the 'smart' TVs were a disappointment. They aren't actually 'smart' and don't work with apps like Netflix or screen casting. Also, the room was on the warmer side, and we couldn't get the AC to cool it down, so we had to sleep with the window open. Another thing we didn't like was that the shuttle service costs extra. I'm used to free shuttles to and from the airport, which are really common back home, so having to pay for that was another disappointment. Overall, though, it's a beautiful hotel in a great location, just with some things that could be improved."

"We are extremely disappointed with this stay, especially as returning guests who previously had much better experiences. Unfortunately, the hotel has clearly gone downhill and no longer reflects a 5-star standard.The room was poorly cleaned with dust throughout, a dirty bathroom, cigarette butts on the balcony, and a strong smell of smoke despite requesting a non-smoking room. This is completely unacceptable. Room service was also poor, with missing items and cold, low-quality food. Breakfast was disorganised and frustrating — staff were unhelpful, coffee repeatedly had to be requested as it was not available at the buffet, and service in general was extremely slow. We also asked several times for tea and coffee, but it took far too long to arrive. Although I specifically asked for gluten-free bread, none ever arrived, and when we asked if there was any fresh gluten-free bread or pastries available, none were provided. We travel frequently, and this is the first time we have stayed in a 5-star hotel where there were no fresh gluten-free products available at all, apart from a few sealed processed items. This is far below expected standards. The hotel also states it is pet friendly, however dogs are not allowed in the restaurants, which was disappointing. As a result, we had to find nearby dog-friendly restaurants instead. Public areas were overcrowded and noisy, particularly the pool, with little control from staff. Front desk service on arrival was indifferent and unwelcomin"

"hard to find from train station. once we walked to property, the entrance was poorly marked. hotel food was good, no viable restaurants within walking distance except fast food. prepare for walking in hotel, long hallways and easy to get mixed up. no in room amenities- no coffe, no electric pot, . bathroom big, but door did not latch. quiet property overall. "

"Thé staff were great, friendly and helpful. We’re glad we stayed there and are looking forward to going again "