Hotel Castel Fragsburg - Relais & Chateaux

5.0 star property
Luxury spa hotel near Fragsburg Waterfall
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Hotel Castel Fragsburg - Relais & Chateaux

Photo gallery for Hotel Castel Fragsburg - Relais & Chateaux

Seasonal outdoor pool, open 7:30 AM to 8:00 PM, pool umbrellas
Exterior
Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Restaurant
Interior

Overview of Hotel Castel Fragsburg - Relais & Chateaux

9.4

Exceptional

Popular amenities

  • Spa
  • Hot tub
  • Pool
  • Breakfast available
  • Free WiFi
  • Gym
The price is AU$837
Price available on 19/4/2024

Check out the area

Via Fragsburg 3, Merano, BZ, 39012
  • Popular LocationTrauttmansdorff Castle Gardens10 min drive
  • Popular LocationMerano 2000 Cable Car12 min drive
  • Popular LocationMerano Thermal Baths14 min drive
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Room options

Deluxe Double Room

cleanliness

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Royal Suite

cleanliness

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
  • 75 sq m
  • Sleeps 2
  • 1 Double Bed

Luxury Suite (Soul)

cleanliness

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
  • 85 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Adlerhorst)

cleanliness

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Suite

cleanliness

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

Junior Suite

cleanliness

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Merano

Located in Merano, Hotel Castel Fragsburg - Relais & Chateaux is next to a golf course and near the boardwalk. Merano 2000 Cable Car and Falzeben Cable Car are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Fragsburg Waterfall and Ultimo Valley. Don't miss out on a visit to Trauttmansdorff Castle Gardens. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with horse riding and mountain biking.

What's nearby

  • Trauttmansdorff Castle Gardens - 10 min drive
  • Merano 2000 Cable Car - 12 min drive
  • Merano Thermal Baths - 14 min drive
  • Kurhaus - 14 min drive
  • Tappeiner Walk - 16 min drive

Getting around

  • Marlengo/Marling Station - 20 min drive
  • Valerio Catullo Airport (VRN) - 123 min drive

Restaurants

  • McDonald's - 13 min drive
  • Gasthof Pizzeria Tanner Des Reiterer Karl - 12 min drive
  • Cafe Am Tore - 13 min drive
  • Miramonti Panorama Restaurant - 18 min drive
  • Lanarena - 16 min drive

About this property

Hotel Castel Fragsburg - Relais & Chateaux

Luxury historic hotel near Trauttmansdorff Castle Gardens
Located close to Fragsburg Waterfall and Merano 2000 Cable Car, Hotel Castel Fragsburg - Relais & Chateaux provides 18 holes of golf, a terrace and a garden. Active travellers can enjoy hiking/biking trails, a ropes course and rock climbing at this hotel. Indulge in a facial, a sports massage and a manicure/pedicure at the on-site spa. In addition to a library and laundry facilities, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • A seasonal outdoor pool with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), free bike hire and a round-trip airport shuttle (surcharge)
  • An electric car charging station, babysitting (surcharge) and a porter/bellboy
Room features
All guest rooms are individually furnished, and boast comforts, such as pillow menus and air conditioning, as well as thoughtful touches, such as separate sitting areas and dressing gowns.
Other conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • TVs with cable channels
  • Wardrobes/cupboards, balconies and separate sitting areas

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Free uncovered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM–11:00 AM for a fee: EUR 49 for adults and EUR 49 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 18 holes of golf
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Library
  • Rock climbing
  • Ropes course
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
  • Steam room

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.40 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 49 for adults and from EUR 49 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from March to November
Pool access available from 7:30 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
Guests under 14 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Castel Fragsburg
Castel Fragsburg Hotel
Castel Fragsburg Merano
Fragsburg
Hotel Castel Fragsburg
Hotel Castel Fragsburg Merano
Hotel Fragsburg
Hotel Castel Fragsburg Relais & Chateaux Merano
Hotel Castel Fragsburg Relais & Chateaux
Hotel Castel Fragsburg - Relais & Chateaux Hotel
Hotel Castel Fragsburg - Relais & Chateaux Merano
Hotel Castel Fragsburg - Relais & Chateaux Hotel Merano

Frequently asked questions

Does Hotel Castel Fragsburg - Relais & Chateaux have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 7:30 AM to 8:00 PM.

How much does it cost to stay at Hotel Castel Fragsburg - Relais & Chateaux?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Hotel Castel Fragsburg - Relais & Chateaux on 19 Apr 2024 start from AU$825.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Castel Fragsburg - Relais & Chateaux pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Castel Fragsburg - Relais & Chateaux?

Self-parking and valet parking are free at this property.

What time is check-in at Hotel Castel Fragsburg - Relais & Chateaux?

Check-in start time: 2 PM; check-in end time: 11 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Castel Fragsburg - Relais & Chateaux?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Hotel Castel Fragsburg - Relais & Chateaux provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Castel Fragsburg - Relais & Chateaux located?

Situated in the mountains, this luxury hotel is 0.8 mi (1.2 km) from Fragsburg Waterfall and 2.3 mi (3.7 km) from Trauttmansdorff Castle Gardens. Merano 2000 Cable Car and Tirol Castle are also within 9 mi (15 km).

Hotel Castel Fragsburg - Relais & Chateaux Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 20 out of 26 reviews" "
Rating 8 - Good. 4 out of 26 reviews" "
Rating 6 - Okay. 1 out of 26 reviews" "
Rating 4 - Poor. 1 out of 26 reviews" "
Rating 2 - Terrible. 0 out of 26 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
What amazing people. The service was unmatched, the views are incredible. Absolutely must for a relaxing vacation. The spa is unreal also, must see.
Stayed 1 night in Jun 2023

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
incredible service and stunning location
Stayed 4 nights in Sep 2021

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As nice a hotel as you will ever find
The very best of hotels I just wish they had coffee pots in the rooms
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one amazing property that’s been in one family for generations
Stayed 3 nights in Aug 2019

10/10 Excellent

Wendy, Leeds

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing. Very high quality furniture, dramatic views, spotless throughout. Attentive staff. Truly wonderful place.
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The climb is worth it!
What a gorgeous property! Climbing up a long windy road you are met with an incredible castle like hotel. Surrounded by orchards and flowers you sit on the top of the mountain and look out at a view that is spectacular. The rooms are large and beautifully appointed with cozy down comforters and organic products. It’s a wellness hotel with a spa and pool. The restaurant is all white and filled with flowers from their garden. The food is so fresh and the service is perfect. We are one night at the restaurant. Very gourmet and for us one night was enough. Merano has great restaurants that are more casual but also have spectacular food.
Stayed 3 nights in May 2018

4/10 Poor

Russell

Liked: Cleanliness, staff & service, room comfort
Despite an upgrade to a junior suite we had no view other than a tree to the front and the car park to the side. Very disappointing although the room and bed were nice enough. Staff were welcoming and pleasant. The evening meal menu had no prices on it at all which was a bit of a surprise- I found the offerings somewhat odd almost different for the point of being different- the pairings did not really make sense to me or seem attractive. The glass of wine I ordered was the dregs of the bottle and as a result a very small and expensive glass of wine. Breakfast at e25 a head was a very expensive glass of orange juice and croissant!! Overall not our best Relais and Chateau experience.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great location with beautiful views of Merano.
Great property and location, but they tried to charge me 300 euros, per night for having a friend in the room (I was on a bike trip). Whe I tried cancelling the reservation, the person at the front desk, said I would be charged for two nights regardless of Expedia terms and conditions. I asked for the manager and the owner showed up, I ended up paying 50 euros per day, although the bed was a queen size but not independent. They tried to "surprise me", but were not successful. Not proper of a hote, let alone a 5 star hotel of this price.

10/10 Excellent

caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely hotel.
Luxurious but relaxed and friendly. Beautiful situation. Best breakfast ever eaten in Italy.