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"Staff at Oulton Hall are the stand out feature. From check in to Oliver in the restaurant to the waiting staff at breakfast, all are well above expectations. Old school service where staff wait for you to pass rather than rushing to get where THEY need to be is actually quite refreshing these days. Can some things be improved, sure but this hotel has a lovely pool, great dinner and breakfast and just a lovely vibe. Check it out, for the most of us, it’s a wonderful experience. "

"Amazing stay at this wonderful hotel. This was one of the besr accommodations we have ever had the pleasure of visiting. The staff were all very polite, friendly & professional. "

"Lovely hotel and staff and since the refurb is even more of a joy to stay at. "

"Staff friendly, room did exactly what it was meant to do all good"

"Great thank you lovely room. Reception said hotel policy was they couldn’t sterilise my baby’s bottles, which was a bit difficult to do. So not great with newborns/infants. As no microwave in the room or for use anywhere else. But overall good stay "

"Lovely room, very responsive staff and a helpful location in the centre close to the station. "

"The room was clean and cosy, reception staff were great, absolutely no complaints. Wasn't clear how to get in when I rocked up wasted at 4am but a kind security guy spotted me and let me in. No complaints at all. Definitely appreciated being already at the train station when I checked out. Would recommend. "

"The staff were amazing and the room was lovely and spacious, clean and comfortable. "

"Ok needs upgrade "