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"Room old dates needed replair Policy not followed in regards to 15 year old and gym "

"Great "

"Lovely stay "

"Parking chaotic as it's not monitored for non-resident use and spaces are not clearly marked as reserved. Some rooms are only accessible by a tortuous set of narrow stairs not ideal for anyone but the fitest and most agile! Staff were excellent in helping find us an alternative room, however."

"Great room "

"Another great stay at this hotel with lovely spa facilities"

"It's a decent size, pretty clean well located hotel. The down side is that it is pretty much dated. The rooms definitely require a revamp , the heating (radiator) made a load noise once switched on and didn't fully work. The TV is old and has limited channels, the bed was of a good size but the mattress was worn! Parking: the parking is very tight , I had to get in through the passengers side! Breakfast, only half decent. "

"Great building, location and staff. “Executive” room (402) was on 4th floor, lift only goes to 3rd floor. On arrival on 4th floor, no corridor lighting so had to use light on phone to see room number. Room was especially small; same applies to 409, others on floor significantly larger. On escape plan, bathroom was bigger than bedroom. There was a bad smell of drains in corridor and in room. Windows were wide open on arrival. After closing, smell in bathroom became apparent. Bathroom door would not shut. Bedroom window did not shut properly leading to draughty and excessive wind noise. TV worked but had tape around edges. Desk area for fridge had no fridge. The smell and window were mentioned to staff at checkout. Would suggest asking hotel to not put you in rooms 402 or 409"

"Nothing"