Dear Christina,Thank you so much for sharing your feedback. We are sorry to hear that there was a broken piece on the Jenga table and will have our management team address this accordingly. We truly hope your stay with us was enjoyable and hope to have the opportunity to welcome you back in the near future. Best regards,

Hello Kelle!Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed your stay, and that the location was good! We love hearing that the front desk was friendly as we strive to provide our guests with the best customer service possible. We thank you for choosing Hyatt Centric Beale Street Memphis for your stay and hope to have the opportunity to welcome you back in the future, so please feel free to contact us if we can be of any assistance.

Hello Joanne!Thank you for sharing your feedback. We are happy to hear that you enjoyed your stay with us. I will ensure to pass along your feedback on having additional dining options to our executive management team as it does give us the opportunity to improve our services. We do hope to welcome you back in the future, so please let us know if we can be of any assistance. Thank you for choosing Hyatt for your stay and for being our guest!

Hello Valda! Thank you for sharing your feedback. We are happy that the location was convenient for you to all the local attractions and that the room was lovely! I am sorry that we did not offer additional dining options and will ensure to pass along your feedback to our executive management team as it does give us the opportunity to improve our services. We do hope to welcome you back again, so please feel free to contact us should you need any assistance.

Hello Julie!Thank you for providing your star rating. I am sorry that your stay was not up to your expectations. We would like to speak with you to get some details about your experience and ask that you please contact us on one of our social media outlets Facebook, X or Instagram. We hope to hear from you to further assist you.

Thank you for taking the time to respond to our guest survey following your last visit with us. I’m very pleased you felt your overall experience during your visit was a “5” and promise to continue to earn your high regard on your future stays. Thank you for choosing the Hyatt Centric-Caption for your vacation of choice.

I do apologize that your kids did not get an opportunity to meet with their favorite players. Unfortunately, that is beyond our control. I'm hoping that your stay at the hotel was a great experience..

Thank you for taking the time to respond to our guest survey following your last visit with us. I’m very pleased you felt your overall experience during your visit was a “10” and promise to continue to earn your high regard on your future stays. Thank you for choosing the Hyatt Centric-Caption for your vacation of choice.

Thank you for taking the time to respond to our guest survey following your last visit with us. I’m very pleased you felt your overall experience during your visit was a “10” and promise to continue to earn your high regard on your future stays. Thank you for choosing the Hyatt Centric-Caption for your vacation of choice.

Thank you for taking the time to respond to our guest survey following your last visit with us. I’m very pleased you felt your overall experience during your visit was a “10” and promise to continue to earn your high regard on your future stays. Thank you for choosing the Hyatt Centric-Caption for your vacation of choice.

Thank you so much for choosing to spend your time in Memphis with our property! It is truly our pleasure being given the opportunity to share our warm hospitality with you. My team takes pride in the service and amenities we offer all of our guests and it is great to hear of your recent experience. I appreciate your feedback. Guest satisfaction is our hotel's priority.

Thank you so much for choosing to spend your time in Memphis with our property! It is truly our pleasure being given the opportunity to share our warm hospitality with you. My team takes pride in the service and amenities we offer all of our guests and it is great to hear of your recent experience. I appreciate your feedback. Guest satisfaction is our hotel's priority.

Thank you so much for choosing to spend your time in Memphis with our property! It is truly our pleasure being given the opportunity to share our warm hospitality with you. My team takes pride in the service and amenities we offer all of our guests and it is great to hear of your recent experience. I appreciate your feedback. Guest satisfaction is our hotel's priority.

Thank you so much for choosing to spend your time in Memphis with our property! It is truly our pleasure being given the opportunity to share our warm hospitality with you. My team takes pride in the service and amenities we offer all of our guests, it is great to hear of your recent experience. I appreciate your feedback. Guest satisfaction is our hotel's priority.

Thank you for taking the time to respond to our guest survey following your last visit with us. I see you felt your experience was satisfactory but at the Hyatt Centric we strive to be the Traveler’s Reward. We do apologize for your room not available at the schedule check-in time. Please let me know if I can do anything to make your next stay a “5” Thank you for making us your hotel of choice in Memphis

Thank you for taking the time to respond to our guest survey following your last visit with us. I see you felt your experience was satisfactory but at the Hyatt Centric we strive to be the Traveler’s Reward. We do apologize for your room not available at the schedule check-in time. Please let me know if I can do anything to make your next stay a “4.” Thank you for making us your hotel of choice in Memphis

Thank you for taking the time to respond to our guest survey following your last visit with us. I’m very pleased you felt your overall experience during your visit was a “10” and promise to continue to earn your high regard on your future stays. Thank you for choosing the Hyatt Centric-Caption for your vacation of choice.

Thank you for taking the time to respond to our guest survey following your last visit with us. I’m very pleased you felt your overall experience during your visit was a “10” and promise to continue to earn your high regard on your future stays. Thank you for choosing the Hyatt Centric-Caption for your vacation in Memphis

Thank you for taking the time to respond to our guest survey following your last visit with us. I’m very pleased you felt your overall experience during your visit was a “5” and promise to continue to earn your high regard on your future stays. Thank you for choosing the Hyatt Centric-Caption for your vacation of choice.

Thank you for taking the time to respond to our guest survey following your last visit with us. I’m very pleased you felt your overall experience during your visit was a “5” and promise to continue to earn your high regard on your future stays. Thank you for choosing the Hyatt Centric-Caption for your vacation of choice.

Thank you for taking the time to respond to our guest survey following your last visit with us. I see you felt your experience was satisfactory but at the Hyatt Centric we strive to be the Traveler’s Reward. Please let me know if I can do anything to make your next stay a “5.” Thank you for making us your hotel of choice in Memphis

Thank you so much for choosing to spend your time in Memphis with our property! It is truly our pleasure being given the opportunity to share our warm hospitality with you. My team takes pride in the service and amenities we offer all of our guests and it is great to hear of your recent experience. I appreciate your feedback. Guest satisfaction is our hotel's priority.

Thank you so much for choosing to spend your time in Memphis with our property! It is truly our pleasure being given the opportunity to share our warm hospitality with you. My team takes pride in the service and amenities we offer all of our guests and it is great to hear of your recent experience. I appreciate your feedback. Guest satisfaction is our hotel's priority.

Thank you for taking the time to respond to our survey after your recent stay with us. I was disappointed to see there were several areas where we did not meet your expectations and on behalf of the management and staff, please accept our sincere apology. I always appreciate getting feedback from our guests so I can focus on improvements or correct any issues. Please do not hesitate to contact me if you would like to discuss any issues further. I look forward to any future visits so we can demonstrate the Hyatt Centric-Caption customer service philosophy.

Thank you for taking the time to respond to our guest survey following your last visit with us. I see you felt your experience was satisfactory but at the Hyatt Centric we strive to be the Traveler’s Reward. Please let me know if I can do anything to make your next stay a “5.” Thank you for making us your hotel of choice in Memphis