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Reviews of Stapleford Park Country House Hotel and Sporting Estate

4 out of 5
Stapleford Park Country House Hotel and Sporting Estate
Stapleford, Melton Mowbray, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 59 out of 107 reviews" "
Rating 8 - Good. 32 out of 107 reviews" "
Rating 6 - Okay. 8 out of 107 reviews" "
Rating 4 - Poor. 6 out of 107 reviews" "
Rating 2 - Terrible. 2 out of 107 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Nice weekend break
Stayed 1 night in May 2024
Response from Alex on 8 May 2024
Dear Darren,Thank you so much for your review of Stapleford Park Hotel.We look forward to welcoming you back again soon!Kind regards

8/10 Good

Gary

Stayed 2 nights in Apr 2024
Response from Kind regards, Alex on 9 May 2024
Dear Gary,Thank you for your review of Stapleford Park Hotel.We look forward to welcoming you back again soon!

8/10 Good

graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely location and grounds, old country house, felt a bit like being in Downton Abbey! Some aspects of room a bit tired - cracked chipped tiles in bathroom. Staff very friendly and helpful. Breakfast excellent, nice swimming pool and gym. Information about the hotel and a map in the room would have been helpful.
Stayed 4 nights in Apr 2024
Response from Alex on 15 Apr 2024
Dear Graham, thank you so much for your lovely review of Stapleford Park. Points that you have made have been passed onto hotel management and are being reviewed.We hope to see you back again soon!Kind Regards

10/10 Excellent

Joanne

Stayed 2 nights in Feb 2024
Response from Alex on 4 Apr 2024
Dear Joanne,Thank you so much for your review of our wonderful hotel, we hope to welcome you back again soon.Kind regards

6/10 Okay

Victoria

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
The service needs to be improved very chaotic at times and self service breakfast was v poor
Stayed 1 night in Sep 2023
Response from Alex on 18 Sept 2023
Dear Victoria,Thank you so much for your review. I will make sure that your feedback is passed on to our F&B manager so we can look at ways to improve our service. We hope welcome you back again soon.Kind regard

6/10 Okay

Helen

Liked: Cleanliness
Lovely and quiet location but a little tired and bar service on the night was very slow.
Stayed 1 night in Sep 2023
Response from Alex on 4 Sept 2023
Dear Helen,Thank you so much for your review.All of your feedback will be passed on to our management team so that we can improve our service going forward.Kind regards

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property, beautiful views.
Stayed 3 nights in Aug 2023
Response from Alex on 15 Aug 2023
Dear Joel,Thank for your 5* review on Stapleford Park, we are glad to hear that you enjoyed your stay with us.We hope to welcome you back again soon.Kind regards

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning setting for a romantic weekend away. Relaxed in the pool, jacuzzi, steam room and sauna, but a few extra chairs/loungers around the pool are needed, as well as a poolside shower. Would have liked to see the bar snacks available beyond 7pm, but several local pubs serve great food. Staff friendly and helpful, particularly the young girls in the breakfast room. Breakfast was excellent. Large room with a comfortable bed. I would recommend a stay for a special occasion.
Stayed 2 nights in Aug 2023
Response from Alex on 7 Aug 2023
Dear Simon,Thank you so much for your positive review on our hotel, we are glad that you had a wonderful time.We look forward to welcoming you back to Stapleford Park again soon.Kind regards

10/10 Excellent

Barry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Alex on 7 Aug 2023
Dear Barry,Thank you so much for your 10/10 review.We are glad that you enjoyed your stay with us.We look forward to welcoming you back again soon.Kind regardsAlex

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 for accommodation; 1 for food.
Hotel, Grounds, Room, Facilities are all 5 out of 5. Food was a real let down though (1 out of 5). All meals were incredibly bland, with the Afternoon Tea being the worst we have ever had - Stale bread, plain fillings and flat desserts. Scones were the only saving grace. Such a shame that the dining experiences do not live up to the standards set by the rest of this hotel.
Stayed 1 night in Jul 2023
Response from Alex on 31 July 2023
Good afternoon,Thank you so much for your review. All feedback is welcomed so that we can work on improving our service. Your comments on the standard of the food has been passed on to our head chef, who has taken your feedback very seriously.Thank you again and we hope we welcome you back again soon.Kind regards

8/10 Good

Leasil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Alex on 31 July 2023
Dear Leasil,Thank you so much for your positive score review.We look forward to welcoming you back to Stapleford Park again soon.Kind regardsAlex

10/10 Excellent

Bruce

Stayed 1 night in Jul 2023
Response from Alex on 24 July 2023
Dear Bruce,Thank you for your 10/10 review on Stapleford Park.We hope to welcome you back to again soon.Kind regards

8/10 Good

Sharman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
Lovely room Not enough lighting,make up mirror would nice. Grounds very well maintained. No table service for breakfast. Could have been a breakfast menu.
Stayed 1 night in Jul 2023
Response from Alex on 5 July 2023
Dear Sharman,Thank you so much for your positive review on Stapleford Park.Your feedback regarding breakfast and lighting in the room will be passed on to the General Manager.We hope to welcome you back again soon.Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good evening dinner
Stayed 1 night in Jun 2023
Response from Alex on 21 June 2023
Good morning,Thank you so much for your positive review.We hope to welcome you back to Stapleford Park again!Kind regards

8/10 Good

Roger

Stayed 1 night in Apr 2023
Response from Alex on 1 May 2023
Dear Roger ,Thank your for your Review, we look forward to welcoming you back to Stapleford Park again soon! Kind regards

2/10 Terrible

Pauline

Stayed 1 night in Apr 2023
Response from Alex on 17 Apr 2023
Dear Pauline,We are sorry to hear of your low score review after your stay with us. I will pass on your feedback to our General Manager so they are aware. Kind regards

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Hotel rooms need renovating. Nice friendly staff but the poor quality of the rooms lets the place down. Rooms 43 in particular was very poorly kept. Shower pressure not very good with hot water and sink drainage needs sorting. Toilet seats need to be screwed tightly in room 45. Nice traditional feel to the Hotel which can still be maintained after renovation.
Stayed 2 nights in Apr 2023
Response from Alex on 11 Apr 2023
Dear Sir/Madam,Thank you so much for your review.I will be sure to pass on your feedback to our General manager who will look at all the points you have mentioned. We hope to welcome you back in the future.Kind Regards

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel
All staff were so accommodating and welcoming
Stayed 1 night in Apr 2023
Response from Alex on 11 Apr 2023
Dear Matthew,Thank you so much for your lovely review of Stapleford Park. We look forward to welcoming you back soon!Kind regards

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Alex on 3 Apr 2023
Dear Ian,Thank your for your Review, we look forward to welcoming you back to Stapleford Park again soon!Kind regards

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idyllic peaceful setting
An excellent place to stay for quiet reflection with delightful grounds and a stunning building. Restaurant food is high calibre.
Stayed 1 night in Mar 2023
Response from Lucy on 29 Mar 2023
Thank you for your lovely comments and pictures. We hope to see you again soon.

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything I hoped for.
Stayed 1 night in Feb 2023
Response from Alex on 21 Feb 2023
Dear Anne,We are delighted to here that you had a lovely stay with us. We hope you welcome you again soon!Kind regards

10/10 Excellent

Leighton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had been refurnished to a very high level. Our room was exceptionally comfortable.
Stayed 1 night in Feb 2023
Response from Alex on 20 Feb 2023
Dear Leighton,Thank you so much for your positive review and we are delighted that you had comfortable and relaxing stay with us.Kind regards

10/10 Excellent

hilary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

James

Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely welcoming stay. Great location with plenty of space to relax in.
Stayed 1 night in Aug 2022

10/10 Excellent

jo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was excellent, staff very attentive, building and grounds well kept. Looking forward to going back.
Stayed 1 night in Jul 2022

10/10 Excellent

Sue

Stayed 1 night in Jul 2022

8/10 Good

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great welcome. Beautiful hour and grounds. Room clean and spacious with lovely view. Bathroom shower and bath in need of an upgrade. Food and service good.
Stayed 2 nights in Jun 2022

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, room comfort
Relaxing friendly hotel
Very relaxing trip to Southwell. The staff were very attentive and friendly. Lots of stuff to do in comfortable surroundings. Particularly loved the pool.
Stayed 1 night in Jun 2022

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2022

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful old Hotel. We enjoyed our stay from the first to the last minute. We wanted a quite and good quality break away and it was great. Food was very good. Very friendly
Stayed 3 nights in Feb 2022

10/10 Excellent

Anthony J

Stayed 1 night in Feb 2022

6/10 Okay

Sara

Stayed 1 night in Feb 2022

10/10 Excellent

Mr A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

8/10 Good

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay but spoily on checkout as paid for two nights half board but hotel said it was room only and insisted on payment for one nights dinners...to be fair suspect arises because the expedia confirmation states half board as an 'amenity available' and room only is the headline. Another lady had exactly the same problem.
Stayed 2 nights in Jan 2022

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay - the team made every effort to be welcoming and friendly. Service was efficient and effective. Thank you.
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

4/10 Poor

Deirdre

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The surrounding area was beautiful. The hotel is looking very tired however. Our room had no heating and we were moved to the old part of the hotel as there was a wedding on and the Hotel was fully booked. Although the room was 'dated elegance' the room was dark and the shower room antiquated. I strongly believe that the service was not up to there usual standard, possibly due to the wedding. The over night stay was booked for my husband's birthday. We will not be back to stay again, very disappointed.
Stayed 1 night in Dec 2021

10/10 Excellent

Neil

Stayed 1 night in Sep 2021

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed the stay and we were looked after very well
Stayed 1 night in Aug 2021
Response from Reservations on 22 Oct 2021
Thank you for your lovely feedback, we hope to welcome you again soon.

8/10 Good

JASON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice 2 night break.
Clean spacious room. Helpful and friendly staff. Well equipped gym and good size pool area
Stayed 2 nights in Aug 2021
Response from Reservations on 22 Oct 2021
Thank you for your lovely feedback, we hope to welcome you back soon.

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My daughter and I had a very enjoyable stay, mostly due to the excellent staff. The gym was well equipped, the pool needs to be refurbished and the grounds were sweet and charming.
Stayed 1 night in Aug 2021

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing was too much for them they went above and beyond!! Tiny winy niggle they need to improve their internet in some parts but this really does not take away from a hotel we will definatley visit again
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The house and rooms are very nice however I think the heating, Wi-fi and the number of sockets in the room need to be improved
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel is charming. It is set in acres of beautiful countryside. The cuisine is delicious and beautifully presented. We were made to feel really welcome. We will certainly be making more visits.
Stayed 2 nights in Aug 2019

4/10 Poor

John

Disliked: Cleanliness, property conditions & facilities, room comfort
My stay
Awesome property- can admire the old building but rooms need to be updated and the elevator-bathroom tile looks like the grouting of the tile had never been cleaned or dusted. Actual room felt dingy and dirty. Mentioned it to one of the staff and he was quite indignant and said it’s an old building. Sorry no excuse.
Stayed 1 night in Aug 2019